ホリデイ・イン エクスプレス & スイーツ カーソン シティ (Holiday Inn Express & Suites Carson City)

We would stay here again. The room was clean and comfortable, the pool was nice, and the staff was friendly. The breakfast was OK but would prefer more choices, especially fruit and other healthy options. The rooms have no fans in the bathrooms so with several family members showering in a row, it was difficult.

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The First Room Had A Very Deteriated saggy Bed. The Front Desk Changed Us To Another Room Which Was Much More Comfortable.

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The location of this Holiday was great, it was right off of the freeway in Carson City. However there isn't anything right around the hotel, but a short drive will get you in to town. The breakfast could definitely be improved and they can update their gym room and indoor pool. Overall I had a nice experience.

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Stayed two nights and it was wonderful! There is nothing else to say except it was awesome.

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We had a wonderful stay. The room was good, smelled new. Good hot breakfast. We will definitely stay there again!

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The hotel was clean. But the breakfast was a little bad. The Pancake machine was out of order.

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Good, Great clean rooms, free wifi, and good breakfast.

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I've stayed here before and chose to come back. Hotel was comfortable and well set up for the traveling business person. Breakfast was more than sufficient and replenished generously. The desk clerk recommended a wonderful restaurant for dinner and also gave me clear shortcut directions to my destination.

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Everything was great, however a very small work out room and both treadmills were out of order...

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Hotel staff was very friendly, and the room was comfortable and clean. Everything was basically fine, or as I would expect from a Holiday Inn Express. My only negative comment would be the walls seem unusually thin, and crying babies in the next room or the TV in the fitness room, were quite audible in our room, which is not too cool through the AM […] hours of the night. もっと読む

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We liked how clean and fresh the rooms were and how friendly the staff was. We enjoyed the morning breakfast

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Good

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I have 4 kids and the youngest is 2 1/2. It means a lot to me to have a great hotel with a refrigerator and microwave in the room. But it is more than that with the whole mini kitchen set up!

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Everything was good, but our room was way too hot when we arrived, and the air conditioner took hours to cool it down when we turned it on. I spoke with the manager who agreed that the air conditioner should be left on when the weather is hot, rather than being turned off. I would suggest that travelers call ahead and make sure that the air conditioner […] in their room is not turned off when the weather is hot. もっと読む

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Great location & helpful staff

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Reality didn't match up with my expectations. Room was stuffy. Air conditioner was too loud, even with earplugs. Refrigerator also too loud; had to unplug. My room was in the front of the building. Outside light shining in. Curtains not the type that could close and block out light. Windows slide open 3in on both side, not sufficient air-flow and did […] not want windows open anyway because of all the traffic noise. I gave up on sleep and departed at 5am. もっと読む

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The check in was extremely quick as the staff had all paperwork printed and ready for me as well as the room key. The room was extremely clean and very spacious. The bed was harder than I liked, but I was still able to sleep overall very well. The breakfast was more than your typical bagel, which was great, they had options that included both cold and […] hot breakfast meals. I'd definitely stay here again! もっと読む

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Stopped on biz. New hotel with decent sized plain jne rooms and cable TV. There are some healthy breakfast items on the buffet. I wish the pool was outdoors though. Would stay again because its clean and close to the freeway on the north end of town.

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I was pleasantly surprised by this hotel. It is one of very few chain hotels in Carson City and it is probably one of the nicest in town. The included breakfast was excellent, again, better than I expected. It is a "full breakfast" in that there are eggs, both as an omelet and hard boiled, sausage, bacon, toast, bagels, hot cinnamon rolls, pancakes, […] yogurt, fruit, cereal, oatmeal, etc. There is a nice wide variety available available so you are not limited to just toast and cereal, which is important for me. The room was large, comfortable, and clean. The standard toiletries were fine, I rarely use them anyway but it was nice to have them available. There is an indoor pool and hot tub although I did not bring my suit so I didn't use either. There is plenty of parking although if you have a large vehicle you will probably be relegated to the back of the lot. The location is next to the highway, which is convenient but it is completely removed from downtown Carson City. I would say that if you plan to stay here a car would be helpful. I chose this hotel because it was a known name and I felt comfortable that it would be decent place to stay, however, I still feel it was a little overpriced for the area. If I had not been staying for such a long period of time, I would have chosen one of the less expensive, local, unknown hotels or motels as the price difference was significant. Regardless, this is a nice hotel and I would stay there again if I was not on a budget. もっと読む

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The hotel was good: excellent breakfast offerings, nice beds, clean room. Only a couple of things that need to be fixed namely the toilet seat looked a little older, the shower curtain also needed to be replaced. These are both very small things and we really liked this hotel, would come back again!

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We stay here often for family business and it is always fine for our purposes. The staff is very friendly and helpful. The heaters in the room are too loud and come on randomly for a minute. The udated lobby lounge is very nice.

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Nice location but a bit isolated, clean and nice rooms a bit pricey for the location

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We're big fans of the Holiday Inn Express in other cities, so when we needed a night alone in our own town, this was the perfect choice. The hotel is undergoing some renovations currently, so the pool and hot tub were out of order, but the place is as clean and nice as you'd expect from the chain. The staff was helpful and friendly. The hotel itself […] was quiet and comfortable. It's at the north end of town were there isn't much in the way of entertainment if you prefer to walk to your activities, but Carson City is small, so everything in town is a 10- or 15-minute drive away, and this location is within 35 minutes of downtown Reno. No complaints here! もっと読む

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I was here for a business meeting, their rate was higher than most of the nearby hotels. They boast free high-speed internet access. This is false advertising. Yes, they had internet, NO, it was not high speed. Front desk had to move me from 1st to 3rd floor to get better access and connection but it did not work. I needed wifi badly that night. Front […] desk even blamed my Macbook Pro Retina and iPhone 5 for the issues I was having. I moved to Days Inn where rate is 200% lower than Holiday's yet they lived up to their promise of fast wifi. Horrible experience. You will lose a lot of clients from our company. Thats for sure. もっと読む

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Comfortable, clean, helpful staff. Really nice place.

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I am asking to be reimbursed for the night in which I did not stay. the hotel was not what was advertised. It was over an hour away from where I was visiting daily and could not make the mountain drive in the night. They advertised it was only 13 miles away and that was not correct. I am asking for a refund.

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First let me say that the breakfast is complete with eggs, bacon or sausage, sweet rolls, toast, cereal, pancakes, oatmeal, etc. I was very happy to see this since I really need protein in the morning to get going. The location of the hotel is good, close to the highway and an easy/short drive to downtown Carson. The room was comfortable and clean, […] a nice size, and I really appreciated the mini-fridge to store leftovers and lunches for work. I would definitely go back and can recommend a stay without reservation. もっと読む

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Thank you for a wonderful place to stay.

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We had just stayed at the Winnemucca NV Holiday Inn Express and had a wonderfun experience. The experience at Carson City was not so. The air conditioning did not work and so we were moved to a different room. The bathroom fan did not work, leaving us feeling like we needed another shower because the room was so humid. The air conditioning shut off […] every 10 to 15 minutes keeping us awake with the noise. The bathroom was not clean. There is mud or mold on the caulking around the tub. The telephone did not work. It was dead. We asked for a different phone or for it to be fixed but we were told by the desk clerk that it was not possible. When I complained about the room he asked "What do you want me to do about it?" もっと読む

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I compalined about the bed in the room and got no response from managment, i have never had a more uncomfortable bed

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AT&T service was pretty bad, could have a conversation if I held my head against the window. Internet was reasonably good. Fridge doesn't have a freezer in it. Everything else was perfectly okay for a hotel.

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Nice decor. Quiet rooms. Shower temperature not very adjustable, mostly stayed on the hot side. Breakfast was nice. Cookies go fast in afternoon. Pool should stay open longer, especially hot tub for adults after 10 pm. Washer and dryer worked well. Found tons of clothes thrown in dumpster out back; too bad they don't think of donating them to some shelter […] or other organization. もっと読む

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We're looking for a hotel to stop over for a couple of days which was close to lake Tahoe. The hotel was adequate, clean and comfortable, the staff were friendly and helpful and for a couple of days the hotel was lovely!

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The hotel was booked up when we were there. There is only one small elevator, probably is fine when its not sold out. The other main issue was the breakfast that is included with the room, was not adequately stocked. There was one employee refilling the breakfast, it was too much for her to keep up with (It was a baseball tournament, so lots of hungry […] kids) The breakfast is one of the nice features, the main reason I chose Holiday Inn over something else, so kind of irritating. The room was clean and comfortable. The pool is much smaller than it looks in the pictures. Just minor issues. もっと読む

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The hotel was nice. The room was clean. The desk staff was great, as was the breakfast lady. BUT, the toilet didn't work properly and you had to flush it many times. The shower had no cold water, so the shower nearly scalded you. The location is in a good neighborhood, but there wasn't anyplace to eat within walking distance. When we returned to our […] room after breakfast, as we got near to our room, a housekeeper quickly left our room. When we opened the door, we realized that she had used the restroom, because the toilet didn't work correctly and, well, there was still stuff in it. Not cool. もっと読む

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Room was clean, except there was a left over soap and shampoo in the shower that had not been removed. no biggie. Always have had a good experience with Holiday Inn Express hotels. Comfortable

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A family of four stayed for one night at great price that included breakfast the next morning! Bathrooms very clean. Staff was friendly and wonderful and very accommodating. We enjoyed the stay and will return when in the area in the future!

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Did not like the fact that this use to be the Hampton inn before I like the breakfast bar from the other place. You change the name not very haspy about that.

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Clean, Relaxing, would stay there again.

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This time we were not so pleased, I reserved a room on the bottom floor with 2 Queen beds. That did not happen !! ended up on the 3rd. floor with a king size bed. The lady at the desk said there was a water problem in the room we reserved and that there was no other rooms with 2 queen beds on that bottom floor ????? So she had a room on the 3rd. floor […] with a King, we took that room, only because we were both very tired, we arrived shortly after 10 pm, I MADE THIS REVERSATION IN ADVANCE !!!! NOT ON THE SAME DAY ! PERHAPS WE SHOULD GO TO THE HAMPTION NEXT DOOR NEXT TIME. and we are suppose to be back in Carson City towards the end of June again !! もっと読む

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Good room, staff, hotel. Anywhere I go holiday inn always delivers.

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Will stay here again. Only complaint I have - please put king size pillows on a king size bed. A choice of feather or foam would also be nice.

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It was a very nice place to stay overnight, just passing through town, took advantage of a free stay with Hotels.com points, otherwise i think we would have chosen a less expensive place. They do have a good variety of items for breakfast, the hot tub was a nice treat as well.

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Overall the room was very nice and quite...except for the heater. Once we turned it off, everything was very pleasant. Check in and check out went very smoothly. I would recommend this hotel because it was very quite, comfortable and clean.

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It was quiet and clean also easy access. The breakfast could use some improvement. Everyone was kind and helpful

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The staff was friendly and the rooms very comfortable - especially the beds. My only disappointment was that the workout room was too small and little ventilation (only two treadmills and one bicycle with no room to stretch). The other disappointment was that the pool was very small and more for children. It would had been better if the photo reflected […] the small size that way we wouldn't had brought our swimming gear (we love to do laps). もっと読む

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Very nice place to stay. Employees at check out desk always courteous and willing to help. The only employee that was rude was the lady who was bringing out the breakfast. She made a comment to my son, about him returning for more food. I did not appreciate hearing her ask my son why he was back for more food and saying that it was not good. My son […] is not shy so he told her that he loved to eat but had my son been more sensitive, he could have been very embarrassed since there were many other people around. Indoor pool and spa was a plus. Not running out of eggs for the breakfast buffet was also a big plus since other hotels I've stayed at would offer breakfast but end up running out of all the good stuff after the first hour. もっと読む

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Clean and new looking facilities

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Very nice hotel, it felt clean, they accommadate pets without any commotion. Staff was very nice. I enjoyed my stay.

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This was a great hotel at a very good price.

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