This hotel was terrible. The rooms are really old and not maintained. Outlets didn’t work. Pillow cases were torn. Air was really stagnant and Smokey. Front desk staff were nice. No room service. Never got clean towels. Needed more toilet paper and they gave us a used half roll. Roof top bar could have been nice but the outdoor chairs are truly terrible. I have never written a review before and I travel frequently. I had to write a review on this hotel. The area (U district) is very run down and getting worse but clearly not the Hilton’s responsibility and has no control of this. Sadly, Hilton is also clearly not putting resources into this hotel as I am guessing the continued economic decline of this area is putting this hotel in the red. That said, don’t stay here. Stay at the Stay Pineapple a few blocks away. Much better hotel.
Niels
Niels、3 泊の家族旅行
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4/10 (まあまあ)
2025 年 7 月 2 日
Tiny bathroom with no counter space for toiletries. No dresser drawers for clothes. No refrigerator or microwave. Too many useless pillows taking up space. The closet had two rods but only four hangers. We asked repeatedly for a bath mat to prevent slipping in the tub. Nada.
Ted
Ted、5 泊の家族旅行
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6/10 (良い)
2025 年 7 月 1 日
Kevin
Kevin、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 28 日
Louis
Louis、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 26 日
Lai Na Lina
Lai Na Lina、2 泊の家族旅行
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6/10 (良い)
2025 年 6 月 15 日
The room was ok. The shower head would not stay up so showering was a challenge. The roof top area was a nice surprise. But we were double charged for eating in the cafe in the lobby and getting this situation resolved has been very difficult. The hotel was in a decent area with a lot around within walking distance but I don’t think we will stay here again because of the lack of customer service.
Sherry
Sherry、2 泊の家族旅行
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8/10 (とても良い)
2025 年 6 月 11 日
Not in a condition that it can be associated with the Hilton brand! Condition needs substantial improvement like the hot water for the morning bath was very tepid. Breakfast options in the attached restaurants become limited after 9 a.m. Makes sense only if one has any work at the University, else other options up and down the Light rail route might be a better option.
HIREN
HIREN、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Paige
Paige、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Comfortable. Convenient location near fun food options.
susan
susan、1 泊旅行
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6/10 (良い)
2025 年 5 月 27 日
The employees were friendly and helpful and the room looks tired and needs a little help. The roof top bar is nice but pricy and not much to do in the area. The train is convenient so that helps but all in all it was a good stay.
Stephanie
Stephanie、3 泊旅行
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6/10 (良い)
2025 年 5 月 25 日
Older property with bad doors and Luke warm water
Room door did not shut well. Came back TWICE to find door not clicked shut.
Shower had lukewarm water at best