Overall, property is ok but overpriced. We travel for a living so are tough critics but this hotel seemed to let itself down. Communal areas and bathroom are very nice but room is a bit bland and average for the price paid.
Offered a 'welcome drink' - only option was a warm glass of prosecco. It was a nice touch but a voucher for the bar would have been preferable. We had many bags and had had a long day, so we had the choice of lingering in reception to drink it or struggle back to our room.
We have Gold status. Asked for late checkout (3h) and were told it would be $50 an hour. No thanks. The lady on checkout apologised and said 'our new supervisor isn't familiar with the reward levels'.
We also questioned the $30 "resort fee" and asked what it was for. The receptionist then reeled off a list of "free"(?) things we were untitled to which weren't mentioned on check in. (These being eg a bottle of water and coffee n the room - things I would expect to be included for $340 a night!!)
宿泊されたお客様
1 泊旅行
10/10
Wonderful stay. Well located, very friendly staff, well-equipped room.
Margaret
1 泊の出張
10/10
Kathryn
1 泊旅行
10/10
It was a good location to walk to Ball Arena for concert. The staff was excellent
Michael
2 泊旅行
8/10
One night stay downtown - convenient location.
George
1 泊旅行
10/10
The staff as very friendly and helpful and we did enjoy the amenities bottled water, bubbles, burritos, juice and chips) as a nice surprise.
Pamela
1 泊旅行
8/10
Nicolás
5 泊旅行
10/10
Edward
1 泊旅行
10/10
eilene
1 泊旅行
10/10
Sandra
3 泊旅行
10/10
Matt
1 泊旅行
10/10
Very comfortable. Great beds.
宿泊されたお客様
3 泊旅行
10/10
great location, walking distance to many things, including the basketball arena.
stayed for one night and the room served its purpose.
Staff was super friendly.
Isabel
1 泊の友人との旅行
10/10
Lovely little remodeled historic hotel...good location and great service.
Rosalind
2 泊旅行
8/10
Jeremy
1 泊旅行
10/10
Daniel
1 泊旅行
10/10
Brian
2 泊旅行
8/10
Christopher
1 泊旅行
2/10
Cynthia
1 泊旅行
8/10
It was greta. Staff were more than helpful and kind (funny too) so I would;d recommend the hotel to anyone traveling to Denver