ダブルツリー リゾート バイ ヒルトン グランド キー - キー ウエスト (DoubleTree Resort by Hilton Grand Key - Key West)

ホテルのシャトルバスが9：00～23：00まで1時間おきにでておりビーチやダウンタウンに行くのにとても便利。チェックアウト後の利用も可能だった。

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どこかしら落ち着いた雰囲気の漂う印象を受けた． フロントに結構ご年配の女性スタッフがいらっしゃり，たった一泊しかしないのにすっかり打解けてしまった．Duval street へ向かう無料のシャトルバスがあり活用しない手は無い．

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Probably one of the worse places I have ever stayed. Pictures and descriptions are misleading, but the worse part is the staff. They are rude, lazy and unhelpful. They don't want to do anything and during high season they are even worse because the hotel is booked to capacity.

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Did not deliver on three rooms as promised and confirmed on three separate occasions.

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The hotel was close to the airport. They provided a bus to take us to town and pick us up that was very convenient. The personnel at the hotel were extremely helpful and kind. They made our stay there very pleasant and fun.

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Too far from Duval street and too noisy from airport near by . But it is a nice place to stay. But expensive.

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Great hotel, clean comfortable. The outdoor whirlpool had weak jets. That was the only disappointment. Also the shuttle stopped running to Duvall street at 11:30

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Beautiful pool, rooms, hotel, excellent service. Staff went out of their way to make people happy. shuttle service very nice and convenient.

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Wonderful Hotel, accommodating staff. Would definitely book here again!

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What you expect from doubletree very good hotel / nice and clean / kind of far away from tourist attraction but shuttle available / should not have a charge for parking since it is far from town $10/ per day / also the room we were staying did not have a view I mean no view at all except for roof facing directly to window - in that case do not even […] put a glass window / spent a vacation in paradise one expect at least a view , so ask at the counter before check in get the breakfast with the room - worth paying for since no restaurants nearby - swimming pool very nice もっと読む

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Very clean room, however our balcony room was located right on a loading dock, so that was our view out of the balcony. Needless to say, we just shut the curtains. We asked the staff to switch rooms, but unfortunately the hotel was fully booked. Other that that, the shuttle service from the hotel was awesome. It went to Duval street and the Southernmost […] Point. Very convenient and the drivers were awesome. もっと読む

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Bad customer services

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Great hotel. We will return again. Hotel facilities were as we expected with clean rooms and friendly staff.

Expedia ゲストの適正な口コミ

DT was an excellent hotel. It was very clean, the room very neat, and the service superb. I would definitely go back again.

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Concierge was extremely helpful. Pool was very nice! Tiki bar and Vivian were AWESOME!

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I had never stayed at this hotel before. I was totally impressed. The hotel was well laid out, very nice atmosphere with plenty of great amenities and staff was very friendly and eager to please. Room was good size for the price, clean, quiet and we had plenty of towels and everything we needed to have a pleasant stay. They even have a free shuttle […] service that takes you right to Duval. Very convenient. もっと読む

Expedia ゲストの適正な口コミ

The hotel is great. Breakfast buffet is good for the price. We loved taking the shuttle bus to and from downtown Key West, it runs every hour. I didnt like the view of the room we got to see the parking lot also the ac in our room was very loud every time it turned on. We paid a total of $1500 for 6 nights. Staff is very friendly.

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staff very friendly. breakfast choice: prices a ripoff for cereal and fruit.exercise room and computer center very functional. would definitely come back again.

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We had a great stay at this hotel! The room was beautiful, along with the rest of hotel. We ordered room service twice and got order within 15 min. Get ready to rent a scooter or ride the shuttle, because this is NOT in walking distance to Duvall St. Also take the time to go snorkeling in the Keys

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My stay was good. Most of the staff were pleasant,especially in the dinning area. Front desk not as helpful.

Expedia ゲストの適正な口コミ

Free shuttle service was great but the hotel location is a bit too far if you want to stay near the buzz and the water

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LOVED this hotel! Very clean, organized, and high end feel. Will stay here again!

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Very good all round. The barman Billy the Greek was superb and every good hotel should have one!

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The accomodatioions were absolutely great. Easy access to the main shopping and food area via the hotel shuttle which ran every hour. The staff was great especially the front desk folks who great you with a warm chocolate chip cookie. Great pool and resteraunt. Highly recommended!!!

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It's like being on a vacation from a vacation. The free shuttle to the busy and quite lively Duval St is very convenient, the staff ensures no one is left behind. It's great to be downtown with all the noise and excitement, but once you have had your fill its pleasant to know the shuttle back to the Doubletree Oasis is only minutes away. The location […] is perfect, with the close proximity to the airport (don't even notice the airplanes) it takes no time to be kicking back in flip flop mode with a drink in your hand at the tiki bar or lounging by the pool. もっと読む

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This hotel was fantastic and fun the only draw back was the extremely noisy aircon unit in our room that hummed and was very loud, but apart from that I found it very pleasant, clean and friendly and I would stay there again.

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Everything was perfect! Good breakfast. Transportation to downtown free! Rooms are clean

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The stay was excellent. All wait staff were very polite and helpful. They were thoughtful. They went above and beyond their call of duty. They showed high standards. They were focused and attentive. All staff showed professionalism at every turn. They were also very warm

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All employees were extremely friendly. The pool was lovely and was a great place to relax and catch some sun. The best thing about the hotel is its free shuttle service around Key West to all major tourist attractions. Even if you ask the driver to drop you off at a certain address he would do it. The cookies are delicious. I definitely recommend this […] hotel to anyone visiting Key West, you will not be disapointed. もっと読む

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I did love the location, i loved the pool area, what i did find troubling was my electronic key, it never worked properly, i had to have the main desk change my key everyday, up to 4 times a day. it would work a few times, then stop.. i also did not have sound on some of my channels on the t.v., I am not really upset about that, because the beach, and […] activities we participated in never allowed us to miss the t.v., or even watch. programs we would have liked. もっと読む

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Liked the cookies. The shuttle service was a great amenity, although we didn't get to use it.

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This was a week of luxury. Friendliness & service quality of the staff was impeccable.

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Enjoyed the hotel, good staff, easy check in (3:00pm), great pool area, fair price for area.

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Anyone that can find anything wrong with this place probably would find something wrong with Moms house. Seriously it was a great stay with nice people and a great shuttle service. That in itself is worth the stay. Kim the tiki bartender was super friendly and helpful

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My boyfriend and I went for a short week at this great hotel in Key West. We arrived at the airport, called the hotel and about 10min later the complimentary shuttle came to pick us up and bring us to the hotel. The shuttle did also take us downtown and to the beach during our stay, which was awesome. We had a nice and clean room. Great size and location. […] We had the breakfast buffet included and that was a very amazing part of our stay. To start the day with lots of food and juice, water etc. And the food was very good too! We enjoyed the pool at the hotel a lot. もっと読む

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Hotel staff was excellent; the cookies were wonderful; air conditioner did not get really cold; room was nice; great to have shuttle to heart of the city; pool was nice and liked the bar service at the pool

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Everything was absolutely wonderful! We will stay here again and again. Shuttle buses to Downtown Key West were great. 3 Sisters together in Key West - WOW!

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We had a great time in Key West and the Double Tree is a wonderful place to stay especially with family. It's about a 15 minute drive into the heart of Key West (Duvall St.) but the hotel provides shuttle service from 8am to 11pm and pick-up/drop-off locations are perfect! We used this almost every day - all day long. The hotel location is nice because […] you're further from the hustle and bustle of the downtown area but are still able to fully participate in what Key West has to offer. It's also by the airport but I hardly noticed jet noise - even forgot we were so close. The delicious cookies they give you at check-in are a great plus! もっと読む

Hotels.com ゲストの適正な口コミ

WE HAD A GREAT STAY AT THE DOUBLETREE IN KEY WEST. THE ROOMS WERE CLEAN, THE STAFF WAS WOUNDERFUL . THE POOL IS BEAUTIFUL & THE FOOD WAS GREAT. WE WILL BE BACK OF SURE.

Expedia ゲストの適正な口コミ

The hotel was awesome, peaceful, relaxing, and refreshing from the normal every day life. From the minute we stepped off the plane the staff was excellent they had a shuttle waiting for our arrival, who helped us with our bags and gave us an awesome cookie! Once we arrived the hotel staff was extremely helpful, we were in our room within minutes of […] arrival at Key West International Airport. There is plenty to do, sight seeing, shopping, relaxing, and of course Duval Street is a cant miss atleast one night of your stay. I cant wait to go back. もっと読む

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Great hotel if you don't care about a view or being close to town. The shuttle the hotel provides eats a lot of time as it only runs on the hour. Also, the hotel is surrounded by condos.

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My family and I spent the weekend at this hotel. Beautiful, very clean, the staff was amazingly nice, they always want to assit you. The swimming pool was clean and nice, live music, just an amazing hotel to stay and enjoy the family time. On Sunday, we checked out in the morning, but we could use the hotel amenities for the rest of the day, and the […] staff gave us a bathroom / shower / private key for us to get fresh and ready to our way back home. I highly recommend it. もっと読む

Expedia ゲストの適正な口コミ

Very good hotel, I'm very happy with the room, price was right, service was perfect, pool is beautiful

Expedia ゲストの適正な口コミ

While I thought the hotel was beautiful, pretty clean, food was delicious, staff was very nice. I must say I was a little disappointed by the fact that I usually had to flush the toilet 2 (sometimes 3) times in order for it to go down. Coffee maker didn't work, but they sent up a new one. Blow dryer didn't work, but I found one lying on the shelf under […] the vanity. The walls & ceiling seemed very thin. I could hear my neighbors door wall opening & closing all night long. Knew when the neighbors above me were leaving by the clickety clack of the suit case being pulled across the floor. Decided to take a hot bath one evening, where I then saw the gobs of black mold underneath the soap dish. YUCK! Bed was comfy, pillows were wonderful, the cookies reminded me of the millionaire cookies our bakery sold years back. loved the hour by hour service provided to get you down to Mallory square & etc. Would definitely stay there again. もっと読む

Expedia ゲストの適正な口コミ

room was above the laundry which ran from 9 AM to 10:15 PM each day. one of the machines was about to take off. whole room vibrated. couldn't sleep, couldn't work. I think they need to take their laundry service off site.

Expedia ゲストの適正な口コミ

First visited this hotel in April, 2012 for a girls' getaway. Liked it do much I returned with my hubby in May, 2013. Saw the same, friendly staff again and enjoyed the great pool and free shuttle service downtown, to Smathers Beach, and the airport again. Good food on location, as well.

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Everything was fabulous, but the shuttle service needs to pick up & drop off more often. I waited for an hour and had to stand on the bus because there were no seats and everyone else was waiting too. other than that, it was a perfect vacation!!!!!

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Staff was very nice Small clean hotel, wish it was on beach

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Nice hotel, homey, great pool, beautiful and clean room, amazing breakfast, very good service at front desk. I will go back on next trip! Things they need to improve, more maintainance to the pool. But overall, RECOMMENDED!

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The hotel is not in the downtown area in key west. However, it is very close to the airport, around 5mins drive. The hotel has complimentary shuttle services to take us to downtown every 30 mins or 1 hour to three spots in key west downtown, which is enough and convenient.

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