ホリデイ・イン エクスプレス サウス ボストン (Holiday Inn Express - South Boston)

The staff was very courteous. Room was clean and of nice size and I liked that there was a fridge and coffee maker. Continental breakfast fairly decent.

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Everything was great until breakfast on Saturday, August 10th. The service was poor and the host/hostess were not friendly, unprofessional and never replenished the food bar from 9:30 a.m. on. Approach the personnel on duty, the hostess replied that it was too late.....I was appalled!!Both people on duty disappeared in the main office to avoid contact […] with the guests and replenish the food bar. もっと読む

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My Room Smelt Like A Sewer, The Carpet Was Damp And Sticky , We Moved To Another Room Because The Cable Went Out , The New Roo Smelt Better But The Carpet Was The Same..I Noticed Some Of The Doors On The Other Rooms Looked Like They Had Been Pried Open With A Crowbar At One Time Or Another ....Grass Around The Pool Was About A Foot Tall , They Pool […] Towel Cabinet Stayed Empty The Whole 4 Days Of Our Stay And Had Mold Growing On It , Grass Was Growing Between The Cracks Of The Concrete , Walls Of The Pool Were Stained .Hangers For Rescue Equipment Were Bent And Empty ...Overall , This Is A Trashy Hotel And I Do Not Plan On Staying Again . もっと読む

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Very enjoyable

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My stay was fine, the rooms was clean, internet in the rooms and coffee maker. The breakfast was just right for me and you could eat as much as you wanted. Did not use the pool as it was raining but it looked nice.I would think this would be a great family hotel.

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The room was much nicer than expected...clean room. comfy beds.welcoming staff. great experience

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When we got back to our room the 2nd night, they had not left any towels or washcloths. NOr had they replenished the coffee/condiment supplies.

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Excellent Staff! Very attentive and and engaging with the patrons. Excellent continental breakfast :). Dianne S.

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2 1/2 stars. Ok hotel. One of the better ones in South Boston. I think it was the town more than the hotel. We were there for a funeral and the whole area is just ok

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When we returned to our room it had not been cleaned. the manager said when the maid heard me say "we are sleeping" she thought we did not want the room cleaned. The room was so overcrowded and small i felt like i was in a closet. There was no heat inthe elevator or stairway and very cold. The hot breakfast was of poor quality,very unappetizing and […] premade. They ran out of eggs and fruit. もっと読む

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We stayed one night on Dec.31-Jan 1. A little disappointed, they were installing new carpets in rooms, so our door was half blocked. The microwave didn't have a plate inside and there were only one cart for the entire hotel. I came back to the hotel after 11 pm and my key card didn't let me, I had to wait until a worker let me in who appeared to have […] an attitude. There was no pull out couch like described in the description. The breakfast was really good and check was at 12 so I got to sleep in a little. Stay next door at super 8. もっと読む

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FANTABULOUS AND PLEASANT STAY.

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Room was pretty dirty, rug bathroom. And hotel is starting to get pretty run down. Breakfast was good and so was the service. We used the rollaway bed and it was terrible!

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I thought the eggs were powdered until I got a mouthful of shell. Bathtub dirty. Nonsmoking room stunk like smoke. Save cash and stay at the Super 8 next door.

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I was OVERLY PLEASED with this hotel!!! Definitely will stay again.

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Room was not clean when we checked in --there was miscommunication between staff. However, the cleaning crew and manager went above and beyond to correct the situation without making me move my 76 year old mother to a new room. What this hotel lacks in updates ( a little dated) the staff more than made up for--they were some of the nicest people I've […] ever run across in the hotel industry. もっと読む

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Often I stay at the Holiday Inn Express when visiting the South Boston area. When traveling with teenagers, it's always great to stay at a place where there is free breakfast. For the most part, the hotel is quite nice. The lobby area is clean and quite welcoming. The front desk staff are friendly and helpful. My room on this visit was fairly clean […] and comfortable except that I found toe or finger nail clippings on my top cover and there were crumbs under that same piece of cover. The bath tub was peeling. Other than that, we had a decent stay. もっと読む

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Very nice and convenient motel with a very pleasant and accomodating staff

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My only issue is that the hotel i selected was not this hotel and was 30 miles different in locations. Expedia clearly gave me the choice of hotels and i selected the HIE in Danville VA. When i submitted payment the hotel was in South BOston

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My husband and I were moving my mother to South Boston from Florida and stayed at this Holiday Inn Express. Due to a delay in Florida, I was seven hours later than my husband arriving at the hotel. I called the hotel at 1 pm to make sure he could check in, since the room was under my name. (In fact, my last words to the person on the phone were "I don't […] want there to be any problems later.") Of course, that's not what happened. The front desk person had to be convinced to let me in and didn't even want to too the reservation up on the computer. I had to insist on it. Twice. Then show ID (which makes sense) and produce a printed confirmation of the reservation (fortunately I had one). The experience was the opposite of no problems. Also, oddly, the bed appeared to have a plastic cover over the mattress, as if they have a lot of bed-wetters. We'll be in that town regularly but will be staying at a different hotel. もっと読む

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not up to the conditions i would expect at a hoiday inn express. Not recommended same for anyone i know.

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room was infested with tiny little ants crawling in my purse on the bed every where.had to be moved to another room .manager was not avaliable. no one seem to care. hated it !!! never again.

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This location was ideal for the wedding we were attending. We tried to check in a little early due to the long drive and having a baby (2 months) but they couldn't accommodate us until 2:00 PM. When we checked in and I veiwed the bathroom which is on the top of my list for sanitary conditions and cleanliness. The towels and wash cloths were grayish […] looking, like they may have been used as cleaning rags. I went into the hall to find the maid and one of the managers was coming down the hall and made the switch. I feel that these linen should have never been on the cart to be given to guest. The tub needed to be refinished and the wal paper was patched and it was a poor job. The sleeping area was good but a littlie more care needs to be given to the bathroom. もっと読む

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real bad

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PEELING WALL PAPER IN BATHROOM. MOLDY ODOR IN BATHROOM WHERE BLACK MOLD WAS NOTED IN SEVERAL AREAS IN THE BATHROOM. NOISY AIR CONDITIONER. NOT ABLE TO SLEEP BECAUSE OF THE STRONG MOLDY ODOR. BREAKFAST WAS GOOD.

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comfortable bed, great water pressure, with a never ending supply of hot water. Convenient location to get to, and to leave from. Courteous staff front desk staff. Breakfast items were a little stale. But over all a good place to stay.

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THE BATHROOM IS TO DARK, IT NEEDS MORE LIGHT IT WAS DIFFICULT TO SEE TO TAKE A SHOWER. THE ROOM WAS VERY QUIET. THANK YOU

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it was very nice

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We found this hotel to be fine, the only negative thing was the bathroom was cramped and the shower sprayed widely which put water over the floor. No handrail in the bathroom made for a dangerous exercise.

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Decent place in South Boston.

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Checking was very smooth but the room had a damp musky smell the staff claimed the carpets had just been cleaned.they did immediately move us to a Larger satisfactory room

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The hotel is ok. There are not many options for hotels in this area, and for the price this is the best option in South Boston. The rooms were ok, the hotel seemed to be damp. We were looking forward to the pool, but the pool is very smll and there were several people at the pool who were not guest at the hotel. They allowed people to have their pets […] in the pool area and they also allowed people to have rafts in the pool which left very little room for other guests to swim. The breakfast in the morning is very good. And the staff was very polite. If we ever have the need for a hotel in South Boston, we would stay here again. And there is a very good Mexican restuarant within walking distance and grocery store. もっと読む

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We had a great time at the Holiday Inn Express, the bed was very comfortable and we just loved the shower. The breakfast was outstanding the following morning. We will stay there on our next trip to South Boston, Va.

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This hotel is very nice and clean. I always stay here when I am in the area and I don't plan to change that. The staff is very friendly and courteous and they asked if there was anything they could do to make me more comfortable.

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A very nice place to stay with a friendly and helpful staff.

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When my wife and I checked in, we noticed that there was only one set of towels in our room. My wife phoned the front desk and was told that there was a towel shortage - period! Not an apology or an offer to locate more. So my wife asked if she could locate some, and with some trepidation she did. One of the towels was obviously stained. The next day […] we were shorted again. The cleaning service was also poor. It was obvious that not much effort was put into it, just make the bed, empty the trash, wipe the sink. It won't be our first choice, of a limited number of hotels in South Boston. もっと読む

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I have stayed at this hotel 5-6 times. They do a good job of keeping it clean and they have one of the better FREE breakfasts that I have had.

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We were very pleased with our stay. The rooms were very clean and updated. The morning food was very good and plentiful. The bathrooms need some work especially the shower heads. The toilets sit very low. Overall the stay was great and I've recommeded this chain to my friends and it will be our first choice when we visit family in South Boston, Va.

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When I arrived, the staff were nice and they made our stay comfortable. It was really convient having a refrigator and mircowave in the room. The beds were comfortable and hotel was peaceful. It was worth every dime. Only downfall is I wish the showers had more pressure.

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