ヒルトン ボストン/デッドハム (Hilton Boston/Dedham)

従業員のサービスはとてもよかった。朝食の目玉焼きがおいしい。周囲には何もないが、徒歩５分の鉄道駅を使えば４０分弱でボストン市内にもアクセスでき、コストパフォーマンスのよいホテルだと思う。

Hotels.com ゲストの適正な口コミ

サービスも良かったし、ホテルとしては良いと思います。ただ今回はホテルの古さがすこし気にかかりました。

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従業員の接客態度は全般的によかった。ホテルは少し古いが滞在中は快適だった。ただ周りについて、近くにショッピングモールがあるが、夜は回りは閑散としているので、ホテル内で購入できる食品や飲料水の種類を増やして欲しい。また夜はバーでしか食事が出来ないが、メニューの品数も工夫の余地あり。

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ボストンの郊外にあるホテルです。ローガン空港から３０分位です。ハイウェイのジャンクションのすぐそばなので、移動が非常に楽です。車で行動する人には便利だと思います。車で５分位走ると大きなモールがあります。なんでも揃っています。 ホテルは、清潔で心地よかったです。小さいながらもプールがあります。ジャグジーもあり、よい気晴らしができます。プールの脇のテラスのようなスペースは静かで、気持ちのよい場所でした。

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Very clean, didn't spend much time in hotel. Close to Gillette Stadium.

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Loud music at the front entrance a little weird; Great room;

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Great place to stay!!

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The stay was great, it was close to Boston and Gillette Stadium, but easy to get to. The bartender was GREAT and friendly. The bathroom fixtures could have been cleaned better, but it was comfortable.

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Hotel staff were more than helpful.we could not get a car rented at the airport so when we got to the hotel Rita at the front desk tried her best to get us sorted but because of the time it was we had to leave it till morning.The mananger on duty the next morning made a call to enterprise car hire and got us sorted in no time at all THANKS to all we […] had a great time at the Hilton. もっと読む

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The best thing about the hotel was it's location. It is close to the highway and to the train station. The room was clean and the hotel people were friendly abd helpful. We were only disappointed one morning when the hotel staff forgot to give us the wakeup call.

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The biggest issue was a lack of hot water and water pressure in both the sink and shower. Also, behind the toilet looked like it hadn't been cleaned in years, there was a half inch of dust back there. There were also big smudges of the floor and the room smelled faintly of cigarettes. I would not recommend this hotel.

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Hotel is beautiful from the outside and the lobby area but my room on the other hand had a musty smell, shower handle was broken, and there was a big stain on the carpet. When I asked for additional sheets it was brought to me still wet/damped. The service was good though, they brought the sheets immediately and the fd staff was nice.

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The walls are thin and you can hear your neighbors talk, showering and blow drying their hair. The train near the hotel doesn't have regular routes to the city so we ended up renting a car. Had no hot water in the shower the first day; but after letting the front desk know, it was fixed. The workout facilities are wonderful. The Starbucks in the lobby […] is very convenient and can be billed to your room. The room had a pretty view of the wooded area and the leaves we're turning. The windows in the room needed to be cleaned. もっと読む

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The staff at Hilton Boston/Dedham went "beyond the call of duty" to make our stay as pleasurable as possible. They were so helpful and awesome. They did not tire of our endless questions and requests. The hotel is a short 10 minute walk to the heavy rail train which takes you to Boston in about 30 minutes. There is also a beautiful open air mall next […] to where we would catch the train to go into Boston. The mall has the biggest Whole Foods I have ever seen, LL Bean, and several restaurants. Enjoy !! もっと読む

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We really appreciated the professional service at the Hilton. Everyone we encountered was extremely helpful and went out of their way to provide outstanding service. The hotel was clean and well maintained.

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Excellent!!!! Super comfy bed and friendly staff. I would definitely come back here again and recommend this hotel to all my friends.

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The Hilton Dedham is located right on I-95 making it a great springboard for the Boston area. The rooms are quite and comfortable, has ample parking and a great breakfast buffet. On the downside there is nothing around the hotel you can walk to and the maintenance service and overall service seemed slow, probably because of understaffing. Room service […] trays and refuse remained along the hallways for many hours on two different days. もっと読む

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The sofa bed was broken and not usable and had to be repaired at 10 pm, after having waited for 1/2 hour. The following morning the hotel manager on duty Miss Roxanne Pacella was very courteous and gracious trying to make up for our inconvenience.

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Too many problems. Noise in the hallways after 11 p.m. Security was ineffective. Dirty elevators, areas in the hallway. Took three days to fix a drape that was off the hook and we were unable to operate to obtain privacy. Fire alarm went off about midnight one evening and took more than an hour to discover it was a false alarm. We had to stand in the […] lobby in our night clothes all that time in noisy, shouting crowds of revelers from a wedding. Hot water was not available for two days--had to shower in luke warm water because hot water boiler had become defective. Had to park one night in an adjacent events parking lot a long distance form the hotel because of a scheduled event for students applying to various colleges--all spaces near the hotel for its guests were used by the visitors. What else? It was a lousy experience and I will not go there again unless there is a decided change in the way they treat their guests. もっと読む

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We stayed 5 days & was pleased with the Heilbronn we received from John & Mike. They both guided us on how to get around Boston. Hotel was nice

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Water in shower could of been hotter.

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The hotel was well kept and service was good, the only thing we did not appreciate the seventy charge that we knew nothing about, until my husband called and said it was going to be removed. We both felt that the clients should be told about that fee, no find out after they arrive at home.

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The location of the hotel is great. The staff was less attentive than I wanted them to be though. The lobby restaurant/bar was way way over priced and understaffed, The breakfast buffet was good but again overpriced and completely understaffed. Unless you like waiting 10+ minutes for coffee and more for a waffle. I understand when a hotel is busy its […] gets hectic but that's not a guests problem. No towels in the pool. 10 young kids in the hot tub. I would probably stay again with my fingers crossed. もっと読む

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My friend and I spent 8 glorious days at the Hilton , fantastic friendly staff. Could not of been more helpful, hotel clean and well maintained ,lovley pool and leisure facilities, curtosey hotel bus will take to train station only a block away or up to a 5 mile radius, eg legacy mall , rooms cleaned every day , good menu all day ,breakfast is a must. […] Deham corp railway is a cheap way getting into the centre of Boston ,which we did on a daily basis ,we choose this hotel because of price and easy access to the centre of Boston , big thanks to Steve ,and Walter the bus drivers could not be more helpful and friendly ,also ruby ,susan and yunique hotel staff and last mention of Brian. The manager もっと読む

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Beautiful and clean hotel. Short drive to Boston.

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Our stay was very pleasant, once we got there. It was alittle hard to find, what with all twists and turns on loops on the highway. They could use better breakfast amenities; more than the little Starbucks take-out. But on the whole, it was a satisfactory stay and we would recommend it.

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The Hilton Boston/Dedham Hotel is located on the right side of the rail track and a ten minute walk from the Dedham Corp. Centre commuter rail station. We spent an enjoyable 14 nights there in September 2013. The room was comfortable and spacious with a king size bed and refrigerator. The reception, restaurant, maintenance and engineering staff were […] pleasant, helpful and efficient. We much appreciated the shuttle service and very helpful driver when we visited the Legacy Place shopping area which is located on the left side of the rail track ( a 10 min walk from the rail station through a residential area ). The lavatory drainage system failed twice during our stay but was corrected immediately - perhaps a matter for further technical evaluation? This hotel suited our requirements as tourists from Europe who made daily return, sight-seeing trips to Boston's South Station and Back Bay Rail Stations( using the Rapid Transit Rail network ) Our stay at The Hilton Boston/Dedham Hotel was a happy experience, overall and we would recommend this hotel to others for its location service and value. もっと読む

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The room was very clean, but we had to move to two different rooms after our original room's air conditioner stopped working. After moving to another room from the initial room, the AC didnt work in our "new room". I complained several times to the front desk, ending up going to up them. They giggled at the fact that my almost 1 year old daughter was […] sweaty since the room was almost 90 degrees, which i thought was totally unacceptable. We finally got to a room on a different floor 5 hours after the initial complain and 3 hours after my daughter's bedtime. I was disappointed with the service, especially coming from a hotel like the Hilton. もっと読む

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Other than a mix-up with my reservation, this is a nice hotel for the price. Nice fitness facility, great towels, good food.

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We had a nice two night stay. The room was nice. My only negative was the room felt a little damp when the air conditioner was running. Check in and out was easy. Nice pool. Lounge area with a bar was nice.

Expedia ゲストの適正な口コミ

This hotel is great if u r avoiding the big city. Easy to get to from the airport.

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The hotel had a very 80's feel to it. Doesn't seem to have been upgraded in years. Best way I can explain it is lack of 'freshness' or 'brightness'. Rooms comfortable enough and bathrooms functional. All in all an okay experience but value for money (even booking on a particular hotel-booking website) was just not there. Not horrible, but just not  […] Hilton. もっと読む

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Woke in the morning in the hopes for a hot shower and there was no hot water called desk moved us to another room same issue finally after taking up all of our morning finally around 1pm we decided to leave and let them move our stuff once they found a hot shower.The hotel is well out dated when it comes to bathrooms

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Great place, but breakfast should be inlcuded for the price of $175 for one night!

Expedia ゲストの適正な口コミ

The staff here were great! They were such a good help in giving us directions and tips on how to get around and even told us some awesome spots to visit while we were there. Without the help of the great staff we would have not had such a successful trip! Thank you so much!

Expedia ゲストの適正な口コミ

We came in late, at 11:45pm after a concert. The room was comfy, clean and updated. We were right next to a stair well, and with the hotel being fully booked, we never heard a thing, and we were on level 1.

Expedia ゲストの適正な口コミ

The hotel was very clean and the staff was quite professional. There was no wait at the front desk for either check in or check out.

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Overall very please...

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To much noice in the hallways day and night. Stayed two nights and the cleaning was not done at 15:00 when i returned to my room.

Expedia ゲストの適正な口コミ

There is a big 6 inch gap between the TV stand and the wall. I accidentally dropped the coffee cup cover into the gap, and when I picked it back up... spider! A closer look turns up another cup cover left on the floor from before, complete with spider net! How does one miss this while vacuuming? Went to the bathroom, then I see the ceiling vent on […] top of the vanity sink literally covered with dust. Thought about calling the front desk, but we checked in late at night and planed only 1 night stay, so didn't want to make a fuss. もっと読む

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It was a great time , I would come back definately .

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We basically drew this hotel out of a hat because we had no idea where to stay in the Boston area. Luckily, it was within walking distance of the commuter rail as well as a very nice shopping mall. Any questions we had, the staff went out of their way to make sure we were taken care of. Not only did they answer our questions, they took the time to write […] down detailed instructions. Tatiana at the front desk was unbelievable. She googled places that we were looking for and then wrote them down with addresses to make finding them possible for us. Steve, the hotel shuttle driver, dropped us off, picked us up, carted us around; basically made 100% sure we were taken care of. I would 100% recommend to anyone staying in the Boston area to stay at this hotel. もっと読む

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John at the front desk was great! He had an awesome attitude when we checked in and helped us figure out how to get around on the "T". He also fixed a problem we had with some missing personal items.

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I was very satisfied with room and service.

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Great hotel, quietly situated just outside of Boston, and extremly close to the commuter rail station which is an awesome advantage if you dont want to drive into the city. The pillows were amazing, however, tossing and turning occurred quite often in the bed. As for upkeep, the hotel is in great condition, very clean etc., The only thing in terms of […] upkeep that was not well maintained was the elevator. The Elevator inspection had expired close five (5) months earlier, and after a couple of rides it became questionable, thus the stairs became the method of transportation. Overall a great Hotel to stay at, very busy, but its big enough, that there is lots of space, and you do not hear anything in your room. もっと読む

Expedia ゲストの適正な口コミ

The hotel is perfectly located: 25 minutes train to Boston Central (The station is a 10mn walk from the hotel) and 20mn from Wrentham shopping center. I had a problem with the room ventilation system: the staff immediatly sent someone and without hesitation gave me another room. Appreciated it. And the room is spacious and quite. Breakfast was ok.

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The hotel was fine, but dated. Staff was great. Starbucks cafe in the lobby. Convenient parking, convenient to Rt 128 (I-95). Included fridge. No real convenient walking place.

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Nice hotel and nice location, but so many hiding charges, one expect a to microwave in a hotel like Hilton and to be charged for using microwave in a country where the weather is always and relatively cold during summer. I and my wife was on vacation and we had intended to stay a month in that hotel but had to move out two days after we checked in. […] The rug in the rooms needs to be changed but besides all that, every other thing was okay. From the reception to the shuttle guy and the house/hotel keepers were all wonderful. Pls work on the pending charges, that doesn't make sense to most lodgers. Thanks もっと読む

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Hotel ok, not very convenient to downtown Boston. We were originally assigned to a smoking room after requesting a non-smoking room. We were then upgraded to a very nice non-smoking suite. Hotel was appropriately rated 3 stars. You get what you pay for.

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clean, comfortable, relaxing, everything we needed for our stay and the staff was friendly and helpful

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