ホリデイ・イン ニュー ロンドン (Holiday Inn New London)

This isn't the Ritz, but it's a very pleasant well located and comfortable hotel. Very accommodTing staff, good room size, bright and clean. Transportation center and New London restaurants within a few blocks. We will return.

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Very convenient, as we were traveling by train. Getting to Connecticut College by taxi worked out well. Next time, we might rent a car from an agency which delivers to the motel. The room was clean and comfortable, while breakfast in the dining room was very good.

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Nice stay. Only drawback was restaurant quality needs to be improved. Like having a pizza/sub shop in the hotel.

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We traveled to Connecticut via the New London/Orient Point ferry which is just 2 blocks from the hotel. Our plans included a visit to Essex & a wonderful ride on the Steam train which is just a 20 minute car ride from the hotel. The accomodations were very nice & as you can see, the hotel was in a great location relevant to our plans!

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Downtown New London CT is covenient to many SE Connecticut attractions: Mystic (Seaport, Aquarium, harbor area, shopping,) beaches (especially Ocean Beach,) ferry (Orient Point on North Fork of Long Island; or Block Island,) Garde Theatre, casinos (Mohegan Sun & Foxwoods,) & has great old-whaling-city character. This hotel has been major upgrade since […] Holiday Inn purchase (formerly Radisson, then New London Plaza.) Now quite comfy & thoughtful rooms, beds, bedding, indoor pool, & front desk. But restaurant & bar are convenient & average, not exceptional. もっと読む

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Nice hotel, reasonable rate, clean rooms, central access to area sights, close to ferry. Nice pool, would be better with a Jacuzzi. My biggest gripe is with the restaurant. The food is very tasty, plentiful, and fairly priced, but the restaurant is SEVERELY understaffed. 1-2 extra wait staff would go a LONGGGG way. That said, I would stay at this hotel […] again. もっと読む

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We were satisfied with the hotel and staff, however when we arrived at approximately 8:00pm there was a party or some kind being held at the hotel and there was not one parking space available for hotel guests. The desk clerk advised us that the party should be over by 11:00pm. We noticed there was a huge public parking lot a short distance from the […] hotel. I feel anyone attending the party who was not a registered guest should have been directed to the public parking lot. もっと読む

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Hotel was wonderful. Clean, comfortable, great location close to the highway and the sights we wanted to see. I highly recommend this to anyone traveling in the area. There is a restaurant/bar attached to the hotel. Good food, slow service, but very friendly and nice staff. Could hear some passing trains and some other noises in the evening, but it […] wasn't too bad. もっと読む

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Took more than 2 hours to get limes. Absolutely ridiculous

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Staff is very nice at this hotel. Would stay here again.

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Wish I could have stayed longer.

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The people working here were very friendly and helpful. The bed was very comfortable with good pillows! But you could tell that the housekeepers only did what they really had to, cause there were stains on the walls n it was a leak under our sink which was clearly visible n right next to where they put the clean towels, but somehow they didn't see it […] or just didn't care about it.. And the wallpaper was coming off the wall. The neighborhood around was clearly people from the lower class ( I mean really lower), n I was scared just driving around in the car. もっと読む

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Perfectly located 15mins from Mohegan Sun and short drive from Mystic CT. Clean, new and spacious. Totally happy with my stay. Wish I could have taken a swim, the pool looked pretty.

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This is the perfect place to stay for visiting students at CT Colllege

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The hotel was perfect for our needs. We were impressed with the cleanliness, the decor, and the smoke-free environment.

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Recently renovated. clean and a great location for the Block island ferry!

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We only stayed one night and didn't get to spend much time in New London. We had dinner in Mystic and continued our trip to Newport, RI. The hotel is newly renovated and the rooms are very clean and cozy! Breakfast was very good the next morning as well.

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We regularly go to Ocean Beach and this hotel was very conveniently located. Hotel was clean and comfortable. Staff was friendly and helpful.I would stay there again.

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this hotel was overpriced for a place in a low rent area. the desk staff was disappointing; could not field questions such as, where can I get a newspaper? or where is the nearest catholic church? also, only one washcloth for two people, c'mon.

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Nicely refurbished by Holiday Inn. Very clean and comfortable.

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Very nice hotel in downtown New London. Walking distance to the train station and a few places to eat. I was in town for a meeting at the courthouse and also could walk

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The room was not terrible in apperance or in comfort, but the sink and the shower both had drainage problems. The worse part was that there were bikers coming in and out of the parking lot all night long going to the bar downstairs. Made it difficult to sleep since they kept going outside to smoke.

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Very nice! Pleasantly surpised by size of the room, staff and hotel restaurant.

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Your location in downtown New London fit perfectly with our plans. The New London High School Class of 1958 held its 55th Reunion at Ocean Beach and other sites over that weekend in July, and most of our family and friends still in the area were within easy reach of Holiday Inn's Gov. Winthrop Blvd. facility. We found the staff to be very helpful and […] efficient, especially Amit and Owen, who went overboard to make our stay the success that it was. Thank you, Holiday Inn. もっと読む

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At this price, breakfast should be included. The only restaurant is a grill and there is not enough healthy choices. Wi-Fi is offered for free and this is good but it's quite difficult to access. I had to ask for help and the morning after, it was gone again. Staff is helpful

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The hotel and room were great. However, the hotel is in the middle of a town with nothing left. It is easy enough to walk to the Express Ferry to Block Island, and restaurants/bars. The town however, just feels empty around the hotel.

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May stay was pretty run of the mill. The room was clean and I had plenty of towels. The only downside to the stay was that the thermostat didn't work. I spent half of the night freezing cold and it made it really difficult to get out of bed in the morning to catch my early train. Otherwise, everything else was fine.

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I really enjoyed the stay New London is a very quiet relaxing town. The hotel is new all over very comfortable beds, room service is provided everyday which was a big plus for me. I would definitely recommend this hotel to all

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This hotel is fine for one night. Pillows are terrible for someone who likes a firm pillow. This hotel should also have a continental breakfast available for those who do not have the time for a sit-down meal in the morning. There also was no room service as an alternative.

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Check in was easy and pleasant. Staff was very helpful. NO tea in rooms but the people at the front dest gave me some teabags. The restaurnt/bar area is not owned by Holiday Inn. Breakfast was a very unpleasant experience. There were not enough staff to handle the breakfast crowd coming in nor enough people to bus the tables. Some of the guests cleared […] their own tables so they could sit down. aside from the dining experience, the stay was pleasant. もっと読む

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Food in the restaurant could be better, IT (the restaurant) IS NOT OWENED BY HOLIDAY INN!!!, but overall our stay was wonderful!!!

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We have stayed here before and it is always clean and in a good location to where we want to be. However, the service in the hotel is never been very good and still has not changed. Check in was at 3 pm and we did not get our room until almost 6 pm along with other people that were waiting for their rooms. We were told it was because the night before […] was very heavy. It would not have been a big deal if we did not have plans. The hotel people are not the warmest bunch, but then they never are here! もっと読む

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I arrived at 2 for a 3 pm check-in, hoping to get in early. The people at the desk were apologetic but totally incompetent. Their excuse was the housekeeping was backed up. I did not get into my room until 8:30 pm, and we were not alone! And other guests were complaining that they had been given keys to rooms that were already occupied. As I was there […] to attend a graduation, my family and I had to change in the rest rooms at the pool. Next morning, we had breakfast in the hotel's restaurant. The service was extremely slow. There were many wait help standing around, but even though we were the last to leave, not one table had been cleared. もっと読む

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It was very good for what I needed to catch the ferry to fishers island I would have liked better food service But overall it was good for us

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the hotel is much improved since they began renovation. I think the staff still needs some work, but when I left a piece of expensive electronics in my room it had been turned and was waiting for my friend to pick up. That is a miracle today. So, goof job, guys.!

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Downtown New Lonfon needs more than this rapidly flag flipping (three names in just months)hotel with a rehab on the cheap.

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Good focus on what I value most, comfort and cleanliness of room: quality mattress & sheets, light but warm quilt, climate control, soft towels, shampoo and soap even better than what use at home. But still under construction May 2013 so no breakfast available on site, pool not open yet, no cable TV or movies in room. Yet. Also food at restaurant is […] pub-chain-quality for lunch & dinner, average at best, but delivery available (pizza, Chinese food.) Central New London neighborhood downtown convenient to restaurants, ferry, harbor (walking distance) & easy on/off highway Routes 95, 395, 32). もっと読む

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Our reservation from Expedia forgot to mention this was a Holiday Inn and we drove in circles for 15 minutes trying to find the hotel. Evidently the property had just switched to Holiday Inn, so I can't necessarily blame anyone for that. Check in was fast and smooth. Our first room didn't have hot water. The girl that checked us in brought us up keys […] and switched our rooms within 10 minutes. Nice. 2nd room no issues. Comfortable. Clean. That night we arrived just at the time the restaurant/bar closed but the girl running the bar made a special effort to get us two meals which were very much appreciated. The only complaint I would have is the next morning before we checked out I went to the lobby to buy bottled water and they didn't have any. Very un-knowledgeable man working the front desk who told me whoever was supposed to be working the front desk was late and maybe there was bottled water locked up in the office. Otherwise, a nice hotel for the money. Easy on/off access to the highway. もっと読む

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This hotel does not exist!! Pulling up we found that it was a Holiday Inn. Luckily they honored our reservation. It was recently bought out by the Holiday Inn and newly renovated, so our rooms were brand new, very clean. Girl at check in was very nice and answered all our questions. The only issued we had was the women from housekeeping that opened […] our door at 9:30 Sunday morning while we were still in bed! もっと読む

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I was looking for a New London Plaza Hotel sign when I arrived but it is a Holiday Inn! Very confusing. The hotel staff was very accommodating though, they searched vending machines in non guest parts of the hotel to get me the pop flavor I was looking for. They also allowed us a late check out with no additional charge. The room was a basic room with […] the basic amenities, coffee maker, microwave, refrigerator, and tv. The bathroom was a nice size and everything seemed to be freshly painted. I did not enjoy however that the toilet seat was a normal round size but the toilet was an oval shape. It left a large exposed piece of the toilet rim out which made using the toilet a little uncomfortable. Other than that, our visit was what we expected for the price. もっと読む

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This hotel recently was renovated and became a Holiday Inn. I read horrible reviews in recent months but renovations are completed and our stay was pretty good. Our 2 queen beds were really comfortable, but the pillows werent great. The room was very clean and comfortable aside from older pillows. They also seem to have taken down all of the hooks and […] towel bars in the bathroom so there was nowhere to hang towels to dry, but we made due. The carpets, floors, wallpaper, and paint throughout the hotel seemed brand new. We enjoyed the indoor heated pool which we had all to ourselves. The front desk said they are planning on having continental breakfast at the location starting at the end of May, but they didnt have it while we were there so we were a bit disappointed. There is a bar/ restaurant next to the lobby that looked nice but we never went in. The location is by the waterfront in New London and literally a few blocks from the train station, the ferry launch, and the Coast Guard ship "Eagle." Its a short drive from the Coast Guard Academy, the sub base in Groton, and Mystic Seaport. Overall the hotel was clean and served us well. We'd stay here again on future trips. One last thing...as stated, the hotel is close to the train station and we did occasionally hear train whistles as the trains arrived and departed but it wasn't so bad that it would keep us from coming back. Also, on Sunday morning the nearby church bells rang...it was enough to wake us up but not too bad. もっと読む

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Too bad the web nor the folks helping with the reservation were unable to tell me that the hotel was undergoing renovations to become a Holiday Inn. I am sure it will be a nice hotel when they are done, but this was the worst hotel stay I have ever had. No restaurant for breakfast -- had to walk 1-1/2 miles to Goody's.

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Very nice bathroom, good linens, quality furniture, decent tv. The remote and interactive tv menus weren't set up yet. The lobby and elevator were classy. Was definitely a steal for the price

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My husband and I went to a concert at Mohegan Sun and stayed overnight at the New London Plaza Hotel that is actually now called Holiday Inn.... It was clean and quite with nice furniture. It is had all that needed for the one night stay.

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This hotel has been through a lot; originally a Radisson, then moving to private ownership, and now on the cusp of being a Holiday Inn, it's hard to know who is really in charge of this place. Late last year the owner(s) undertook a significant facelift of the outside of the property and there is still work going on. Ultimately, the place is kind of […] in shambles. Front desk service is less than impressive. When I stayed, they said "the water had to be shut off last night," which actually meant "the water will change colors and the toilet won't flush." See the attached photo. No self-respecting hotel should ever rent out rooms without working plumbing and if this is any indication of the management's dedication to service, I wouldn't set foot in this hotel. もっと読む

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The hotel is listed as having an indoor pool and exercise room. The hotel operators are engaging in deceptive practices toward both guests and Expedia, since the hotel has neither facility available because of construction. There is significant construction dirt on the first floor. It may be a fine hotel eventually, but I object to the deception.

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Given the renovations under way, it would unfair to criticize or praise the hotel in detail at this point. Let's just say that the room served its purpose when I needed one. It was close to work, comfortable, and the price was reasonable.

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remodeling, room completed except for paint peeling off ceiling.

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Major renovations have been done and still ongoing. Construction debris is everywhere. Doesn't look like a professional job, Location is convenient to ferry but the neighborhood isn't so nice.

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This hotel is currently a disaster. They are doing renovations on every floor, and they start at 6am, banging around. The pool is closed. The breakfast was cereal and white bread, no jelly or anything else. The staff is unhelpful. The heater is my room didn't work and no one came to fix it as promised when I told the front desk. The man at the front […] desk also looked annoyed and huffed around when I asked for a hair dryer. The man ended up telling me they didn't have any, but thankfully a woman who worked there overheard and got one for me from the basement. I'm addition to all of this, there were old mattresses and dust and crap everywhere, blocking all of the hallways. They should be embarrassed to be open in this condition. もっと読む

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