ハイアット リージェンシー ヒューストン (Hyatt Regency Houston)

5ヶ月の乳児含む4人家族で泊まりました。日本領事館に用事があり、近かったのでこちらのホテルに決めました。広々としていて清潔で、快適に過ごせました。ベビーベッドは貸してもらえましたが、電子レンジはダメでした。壁が薄いのか外の声がよく聞こえます。気になる人は気になるかも・・・。歩いていける距離に日本料理店があり、良かったです。

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アトリウムが大きくて、気持ちの良い建物です。 が、筒抜けな分、ロビーで騒いでいる人の声が部屋に聞こえてきます。 特に週末は、ロビーBARが、24時間openだからか深夜まで、話し声が聞こえます。 アメニティは歯ブラシはないが、歯磨き粉があり、と不思議です。 前日ビール工場で貰ったグラスを置いておいたら、夜、帰ったらありませんでした。 ルームサービスに連絡したらすぐ持ってきてくれましたが…

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Beautiful hotel - excellent service. Employees were very accommodating in every way. Setting best for office business-only near restaurants.

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ONLY problem is hotel has a small and not deep pool. Other than that, staff was helpful, free shuttle, room was clean, and hotel was in a great location (walked to the Toyota Center).

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We went for the uFC fight at Toyota center we usually stay close like the embassy suites so we can just walk.. This hotel was about 6 blacks away but that had a shuttle to take us! The man was so polite and the valet as we got there even told us about the shuttle bc we wouldn't have known.. He then continued to talk about the fight with us.. He was […] awesome!! The front desk was super nice as well asking if we needed help and asking of we needed anything! The whole hotel looked amazing if I was to complain about anything it would be I was to short to see over the railing lol jk.. The way the set up is made for a very quiet peaceful night my husband and I say we have never slept better!! Communication with the staff is amazing I strongly recommend this hotel even if ur going to an event at Toyota center.. もっと読む

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The staff was very professional and helpful. The room was perfect. I will be staying there again on my next trip to Houston.

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The AC made the bed vibrate. Very uncomfortable nights sleep. It was also very difficult to leave the hotels since the $30 valet was running behind. The bar area downstairs is very nice but the Spindletop Restaurant at the top of the hotel is only good for one thing, the view....but you pay for that too. We will not stay again.

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A number of common amenities were absent. No complimentary wifi in room leads the list. No bathrobes. Room was large and pleasant.

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as part of our eighteen stop trip around Canada & America, to date the hotel is second on our preference to date with three stops to go.

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HOTEL LOCATION AND 1ST. CLASS OF HOTEL

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The only negative I would have is the $30 valet parking. You don't have a lot of choice downtown so your stuck with what they charge you. I stayed in Atlanta at 2 different hotels recently and it was the same or a little higher so I guess that's the going rate in a big city. That doesn't mean I have to like it.

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dissappointed with parking, had to pay to park myself....Really

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The staff was friendly and very helpful with everything we needed!

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Nice Hyatt located nearby many great activities and restaurants (all within walking distance).

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great

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Hotel is very nice and staff if excellent. They have taxis waiting on everyone at the front door as well as vallet parking and an easy access parking garage. Would definatly stay at the hyatt again on a return to Houston.

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We enoyed ourselves but hated that downtown had so little to do on a weekend (lack of restuarants, etc. nearby). Downtown Houston on a weekend looks like a "ghost town"! The Hotel itself, however, did not disappoint at alL!

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Couldn't have ask for a better hotel, with the most courteous staff. Brought my son and grandchildren for 4 nights and everyone simply had a wonderful time. I have stayed here before. The Spindle Top Restaurant that revolves around Houston, well worth the prices. Shula's, in the lobby was way overpriced and not at all very good food. As for the hotel […] itself, It's my favorite in all of Houston. Built in 1972, a few years ago, major 15 million dollar renovation took place and looks absolutely fabulous. Best room service breakfast on the planet! もっと読む

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I have eaten at this hotel many times but have never stayed at a Hyatt Regency. I was very impressed with my stay! The room was beautiful, huge and very comfortable. Everything was very modern. The staff was amazing, very friendly and accommodating. I will definitely stay at this hotel again. It's very convenient to Chevron (1 block away across the […] street.) The only draw-back is that the noise can be loud since all the rooms are built off of a center atrium. It never kept me awake though. もっと読む

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I brought my son and grandchildren for a combination of the American Legion National Convention and a chance to visit my hometown. Excellent staff.........Room was more than comfortable and clean. Room service was right on spot. Beautiful view of the city. The only thing I didn't care for was Shula's, way overpriced and the food was not very good. I […] so wish we would have made it to the Spindletop instead. もっと読む

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a good place to stay. The staff was great. Drinks from the bar were good.

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Lovely hotel, staff were exemplary however the hotel was quite corporate and a bit far out for our needs

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The stay was nice. Everything was the way it should have been.

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I enjoyed the spacious facility and the 24 hour food vender in the hotel lobby.

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The room was fine, but on the 15th floor, there were numerous people standing in the hall talking and screaming over the wall for hours. I know I should have called, but after 3 hours of the kids trying to sleep, everyone was up.

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Hotel was nice and great location. Staff was courteous and very helpful. Room was very nice (corner room) and ac was awesome with the Houston humidity.

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Wish could have stayed longer & enjoyed the pool with the kids if it just didn't rain. Excellent view of downtown.

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Hotel was located close by Minute Maid park & the hotel also had transportation to & from the hotel!! There was a wedding or party of some sort & you could hear them after midnight. We only heard them before we went to sleep but were not bothered afterwards.

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It can get busy from people congregating in the hallways, but generally a fine hotel. Don't forget to put the privacy tag on your door if you don't like room service visiting you at 10am.

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Comfort and clean hotel. Near to the highway. Alert: Extra $30 valet parking fee per day with free in-out, in room wifi charge for each device ($9.5).

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There was no refrigeration nor microwave. These are two ammenties we would expect with the rate of rental.

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My husband and I went there for our 5 year anniversary and we had the best time! The staff was helpful and very informative on the museums an restaurants near the hotel. They even have directions and maps to Galveston for us. It also didn't hurt that there was a bar in the middle of the lobby with Einstein bagels open 24 hours. Overall we had a great […] stay an we will definitely stay again. もっと読む

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Excellent stay, hotel room was clean and fresh smelling, check in and out was a breeze with the kiosks.

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The hotel should not be rated a 4-star, 3-star is much more accurate. It is incredibly loud and very difficult to get a quiet night's sleep...additionally the hotel is older and lacks charm. One of our two rooms did not have a working television and although we were given breakfast vouchers it did not compensate for our kids' inability to watch cartoons […] or movies. We were overall disappointed and our expectations were not met. The location was good but the buck stopped there. もっと読む

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LOVED THE HOTEL AND LOCATION

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This was my husband an I first getaway since we Nadal our kid's.An it was perfect.The atmosphere is chilled.

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We've stayed at this hotel many times. It is always clean and with good service. I will return! I just wish they would make the parking across the street reserved for a hotel guest, once you pay the $15 fee.

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This looked like it would be a very nice hotel, unfortunately it was overbooked and when we arrived we were told there were no non-smoking rooms available (despite the fact that the reservation was made and paid for more than a week in advance). Hotel provided a rollaway cot in a conference ("parlor") room with no shower or bath "free of charge" and […] allowed me to move to a room with a shower at 7:00 am the next monring, before checkout. Very disappointing. もっと読む

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The staff was very friendly. We had an excellent stay.

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The hotel was very crowded and on this occasion very expensive. I have stayed here before at a much lower rate. My only issue was the front desk seemed a little under-staffed for the number of guests.

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We chose Houston on a whim as our vacation spot. The city itself was ok (a lot of homeless people). The hotel was nice and clean and the staff was very lovely and helpful. We didn't know much about the area and they helped out a lot in showing us where to find restaurants, attractions, etc and the cheapest way to get to those destinations as we did […] not have a vehicle during our stay. The only reason to not give the best rating was the amenities are somewhat average for a nice hotel (the rooftop pool was kinda lame) and the location was a little far from anything decent food-wise as most things are closed after normal business hours. もっと読む

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Very clean and relaxing hotel. Great service.

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The staff was friendly and the rooms were clean. Had to pay extra for valet, breakfast and wifi. I've stayed in other downtown hotels comparable to this one in which full breakfast buffet and wifi were free. The only other issue we had in which I believe the hotel staff could have responded quicker was the late night/early morning drunks that showed […] up at 4:30am and began screaming down the hallways. Since the hotel in hollow in the middle, the screams echoed all over. Needless to say we didn't sleep very good on our last night. I would like to say that this is something no hotel can really control so I cant really hold that against them. Overall the stay was great and we will more than likely stay there on our next visit to the Houston downtown area. もっと読む

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Great stay! Close to minute maid park and complementary shuttle to and from the game was the best!

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Nice Place, there happened to be a cheer leading competition go on and they started leaving around 6-7 am and were very noisy in the hall and slamming doors. Would have liked to gotten a little more sleep but they are kids on a trip staying at a hotel and I know that is a big thing and lots of fun.

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Ready to go back

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I had a fantastic stay at the Hyatt! The lobby bar always had great service, they have a 24 hour coffee shop, and all of the staff was super friendly. I would definitely not stay anywhere else if I ever am back in town!

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Gorgeous, huge hotel at an amazing price! Made our 2 night stay there wonderful!

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Hotel is very nice, but walls are paper thin. They do have earplugs to help with noise level. Beds and pillows are comfy, overall very clean. Very friendly hotel staff. Good location for House of Blues, Toyota Center ( within walking distance) hotel does offer complimentary shuttle service to these areas until 9pm i believe.

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The hotel was very nice. They had everything to meet the unique needs of a family of 4 traveling with children and teens. The staff was incredible in making sure our stay was better than great.

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