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Kashiwaya

3.0 star property
Ryokan in Chikuma

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Nestled near a train station, Kashiwaya offers a serene escape with an indoor mineral hot spring and shopping on site. Unwind with bike rentals, laundry facilities, or simply connect to WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Onsen
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Meeting rooms
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Bathrobes
  • Free self parking
  • Highchair
The current price is ￥9,021
￥10,021 total
Nov 19 - Nov 20

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Deep soaking bathtub
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Hot springs
Mercure Nagano Matsushiro Resort & Spa
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 615 reviews
The price is ￥8,430
￥10,200 total
Dec 3 - Dec 4
Mercure Nagano Matsushiro Resort & Spa
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About the neighborhood

Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • Nishizawa Piggy Bank Museu - 6 min walk - 0.6 km
  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 1.1 km
  • Zenko-ji Temple - 28 min drive - 29.0 km
  • Togakushi Shrine - 41 min drive - 41.3 km
  • Togakushi Ski Area - 44 min drive - 43.6 km

Getting around

  • Chikuma Obasute Station - 11 min drive
  • Ueda Station - 29 min drive
  • Bessho Onsen Station - 35 min drive

Restaurants

  • ‪六花亭 - ‬10 min walk
  • ‪中国料理 大上海 - ‬16 min walk
  • ‪温泉の駅 澄銀 - ‬1 min walk
  • ‪ゆかり - ‬2 min walk
  • ‪麺処浮き雲 - ‬4 min walk

About this property

Kashiwaya

Located near a train station, Kashiwaya is a great choice for a stay in Chikuma. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
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Special check-in instructions

    • The front desk is open daily from 6 AM - 11 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Water dispenser

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes
  • Children's robes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.

Fees & policies

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 1100 for adults and JPY 1100 for children

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

Also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

Are pets allowed at Kashiwaya?

Sorry, pets aren't allowed.

Is parking offered on site at Kashiwaya?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Kashiwaya?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Kashiwaya and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes hot springs.

What's the area around Kashiwaya like?

Kashiwaya is located a short 9-minute walk from Nishizawa Piggy Bank Museu.

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Reviews

Kashiwaya Reviews

7.6

Good

7.0

Cleanliness

6.6

Location

7.8

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities

Reviews

4/10 Fair

No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Yu Keung, 2-night trip

10/10 Exceptional

The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan. This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring. There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
*, 1-night trip

10/10 Exceptional

駅まで送迎があれば満点！

温泉最高！ 次回もココですね♬ お客さんが増えて値上げしませんように•••
1-night trip

2/10 Poor

始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
たみこ, 1-night trip

10/10 Exceptional

よかったです
kazuya, 1-night trip

8/10 Very good

受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
かずとし, 1-night trip

2/10 Poor

間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Usan, 1-night trip

10/10 Exceptional

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Catherine, 1-night trip

8/10 Very good

とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
???, 1-night trip

2/10 Poor

トラブルの対応が遅い
yuji, 1-night trip

6/10 Good

5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
HANAKO, 1-night trip

2/10 Poor

部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
4-night trip

6/10 Good

大浴場が汚いのとシャワーのお湯が出ず冷水だった。
けいいち, 1-night trip

8/10 Very good

温泉の脱衣場がとても寒かったです。
Yoshinobu, 1-night trip

8/10 Very good

合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
タダヒロ, 1-night trip

10/10 Exceptional

受付の方がとても親切です。 お風呂も気持ちよかったです
Fumio, 1-night trip

10/10 Exceptional

ゆったりしていて良かった。
Akira, 1-night trip

8/10 Very good

古いが綺麗

古い温泉街にある古い宿。学生の合宿に利用されそう、と思っていたら滞在中も学生が40名程泊まっていた。 しかし、その事に気が付かなかった位、音も聞こえず、古いが不快な匂いも一切無く、害虫が出る様な事もなく室内快適だった。 温泉だがシャワー等の使い勝手、セキュリティがいまいち。朝風呂程度は良いが、1日の汚れを落とすには近くの銭湯利用した。 食事は摂っていないので分からない。
2-night trip

8/10 Very good

温泉がいっぱいの観光地でよかったです。
リョウスケ, 1-night trip

8/10 Very good

子供の菅平合宿応援のため、こちらで宿泊させていただきました。 良くも悪くも昔ながらの雰囲気の漂う旅館で私は好きです。 温泉は若干熱めでしたが良い湯でした。
みつよし, 1-night trip

8/10 Very good

素泊まり宿で値段もリーズナブルで良かったです
ヒロアキ, 1-night trip

6/10 Good

昔ながらの旅館という感じで設備の古さは否めませんが、温泉は温めで私好みでした。
1-night trip

8/10 Very good

風情があります

古いタイプの宿ですが、清潔にされていてとても良かったです。風情がありました。お湯もとても良くまた行きたいです。値段としても大満足です。
Tadayasu, 1-night trip

10/10 Exceptional

家族でゆっくり寛げました。教えて頂いた射的場で初めての射的に子供は大喜びでした。 お料理も美味しく頂きました。感染対策もしっかりされているので、利用者がマナーを守ればリスクは少ないと思います。 色々なお店が近くにあり、真珠のガチャガチャも良かったです。
2-night trip

8/10 Very good

老舗ですので施設は古いながら清掃がきちんとされ気にはならないその分スタッフの対応は最高でした。 雪見の温泉を楽しみに行きましたが到着時雪は余り無かった夜には一面白銀の世界に。2箇所ある源泉掛け流しのお風呂を堪能出来ました。チェックアウト後は神社で初詣冷えた足を無料の足湯で温めて帰りました。
1-night trip