Experience tropical bliss at Arterra Hotel and Resort, where lush gardens meet modern convenience. Unwind by the 2 outdoor pools or stay active with a gym session, while the kids enjoy their own pool. With in-room WiFi, a restaurant on site and helpful staff nearby to assist you.
Arterra Hotel and Resort is a great choice for a stay in Lapu-Lapu. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the coffee shop/cafe. Other highlights at this Mediterranean hotel include a fitness center and a beach shuttle.
Languages
English, Filipino
At a glance
Hotel size
180 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Offsite
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Room service (limited hours)
What to do
Free beach shuttle
Basketball
Working away
Business center
Meeting rooms
Services
24-hour front desk
Luggage storage
Free beach shuttle
Facilities
1 building/tower
Built in 2017
Fitness center
2 outdoor pools
At least 80% lighting from LEDs
Outdoor furniture
Mediterranean architecture
Accessibility
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Tile flooring in public areas
Room amenities
Be entertained
65-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Fees & policies
Refundable deposits
A damage deposit of PHP 1500 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (December 31) Gala Dinner per adult: PHP 1500
New Year's Eve (31 December) Gala Dinner per child: PHP 1500 (up to 9 years old)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 009-766-456-000
Also known as
Arterra Hotel Resort
Arterra Lapu-Lapu
Arterra Hotel and Resort Hotel
Arterra Hotel and Resort Lapu-Lapu
Arterra Hotel and Resort Hotel Lapu-Lapu
Frequently asked questions
Is there a pool at Arterra Hotel and Resort?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Arterra Hotel and Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arterra Hotel and Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Arterra Hotel and Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Arterra Hotel and Resort?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (26-min drive) is nearby.
What is there to do at Arterra Hotel and Resort and nearby?
Onsite recreation at Arterra Hotel and Resort includes basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Arterra Hotel and Resort?
Yes, there's an onsite restaurant.
Does Arterra Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Arterra Hotel and Resort like?
Arterra Hotel and Resort is located on the Strip in Punta EngaƱo. Popular attractions include SM City Cebu, which is 21 minutes away by car.
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Arterra Hotel and Resort Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
Reviews
2/10 Poor
Feb 3, 2020
No beach access
Verified traveler
1-night trip
4/10 Fair
Jan 31, 2020
Verified traveler
9-night trip
8/10 Very good
Jan 24, 2020
Nice place
Only Beach missing...food was good, but meny food is Ended.
Pekka
Pekka, 2-night trip
6/10 Good
Jan 1, 2020
Verified traveler
1-night trip
4/10 Fair
Dec 31, 2019
I will start by saying I have visited the Philippines several times and stayed at many different hotels. It seemed like the issue with this hotel was the management and overall programming.
The breakfast was very disappointing. There was plenty of staff as normal in the Philippines except the staff did not serve coffee or anything for that matter. If I had employees already being paid, why wouldnāt I have them serving my guests?
There was no music playing in the lobby and the place seemed dry and bland compared to other hotels I stayed at during my trip. I rarely saw any smiles and I just wanted to leave as soon as possible.
There were vouchers to access the free WiFi which would disconnect for no apparent reason every other minute or so. That was strange. Not sure why they couldnāt ask for my name and room number as other hotels do.
The best part about the place was the view and after talking with the staff for a few minutes their natural Filipino warmth would start to show. Itās almost like the management would ask them not to smile and everyone was very serious looking.
I rarely post reviews because I donāt have time but I felt it necessary to share my experience. I think the property has great potential.
This property is priced well but even for that orice, it was disappointing
Gym and Pool were ok. Rooms are ok.
Left my gym clothes in The room when I checked out and when I called on the same day, theu said it was not there .
Verified traveler
2-night trip
10/10 Exceptional
Aug 13, 2019
Verified traveler
3-night trip
10/10 Exceptional
Aug 6, 2019
Isidra
Isidra, 1-night trip
6/10 Good
Jul 29, 2019
Verified traveler
1-night trip
8/10 Very good
Jul 8, 2019
They have indoor basketball court, a spacious gym and a wonderful sea view from our room. Staff is accommodating.
Mabel
Mabel, 1-night trip
8/10 Very good
Jun 14, 2019
SĆøren
SĆøren, 1-night trip
8/10 Very good
May 24, 2019
Verified traveler
3-night trip
10/10 Exceptional
May 24, 2019
Room was fine and great view. Amenities mixed...
The room was adequate and met our needs. The view was outstanding and the pool was nice.
There was a "room service" menu, but no instructions on how to contact anything in the hotel. Dialing the typical 0 (zero) for front desk just let it ring and ring, but nobody ever answered and there were no instructions on what numbers to actually call. The gym and "indoor basketball court" HAD air conditioning units, but none of them were turned on. We asked the front desk and they managed to activate the aircon for the exercise room, but stated that they would not turn on air conditioning for the basketball court. Honestly, what's the point of having an indoor basketball court if it is not air-conditioned in the Philippines???