For a short vacation it wasn’t bad but I wouldn’t stay for more then 4 days here
Vincent
Vincent、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 19 日
Everything was great,
Two things that should be worked out is the wifi I was not able to have.
Second at least a night club more entertainment at night
Kenilys
Kenilys、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 15 日
The property was ok , staff was friendly, and food was good and nutritious.
Some restaurants were abit far and you had to take a shuttle to reach them . Other wise it was good . Parking was limited. It would be nice to ensure that non smokers were not close to those who smoke , as a no smoker I was not happy to smell the cigarette smoke from the neighbors. The Ac seems to be pulling the smoke from the neighboring room .
Otherwise the stay was good.
JANICE
JANICE、12 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 12 月 29 日
Stayed there for 5 days with my family. We had 4 rooms and had leaking celings in 3 and the 4th one balcony door was broken and the shower flooded the bathroom. Each day was something. Everything within the first 48 hrs of arriving. I went off the resort and came back to a tarantula in the stairs. They took 48 hrs to replenish the mini bar. It's like they had no care to handle any of out issues. I gontacted expedia and they wouldn't answer their call. Also all those pools and rooms are a big lie.
Jasmin
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 12 月 28 日
Didn't like anything. There wasnt a wow moment at all.
William
William、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 27 日
I have nothing bad to say about your resort can't wait to return next year with my friends
Gavin
Gavin、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 11 日
Incredible staff,
Yolanda
Yolanda、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 2 日
Nope
Terry
Terry、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 11 月 20 日
The room was located on the fifth floor with no access to elevator; My mom who’s in her 70s wasn’t able to walk back and forth by using a stairs. I booked a room for my mom and 15 year old boy, only one small bed was provide for 2 of them. When they requested for a room change it took almost 2 days to do so. The property was located 30 minutes away from the restaurants and beach, every day they were supposed to take a shuttle bus to get to the buffet and beach.
Mariya
Mariya、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 10 日
Daisy Lillian Ramos
Daisy Lillian Ramos、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 10 月 9 日
The buffet was closed , I have Togo far to another buffet just because there was empty hotel of guess
MARIA
MARIA、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 7 日
Todo bien
Juana
Juana、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 2 日
Anand
Anand、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 16 日
This was an all around horrible experience when I arrived the room i was given was not as described on the booking site . Needless to say my room was changed 4 times the shower in the room are horrible none of them worked properly we when two days without hot water .O yea the English is very limited the food was horrible!! And what’s worst you have to get a shuttle to all the other restaurants and buffets because this resort only has one buffet and it’s never open for dinner! The shuttle were always Jam Pack with people And the stuffle were in major need of upgrades and repairs!! Over all this was a horrible experience I would actually like some kind of compensation but I know that not going to happen . My worst trip ever !!
Krystal Marie
Krystal Marie、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 4 日
Osvaldo
Osvaldo、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 3 日
The resort website lied.. there was hours with food, there no night life, no music. The shows were horrible, it was old. The resort only helps vip customers and would not allow in that area
Audrey
Audrey、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 8 月 29 日
Joanny
Joanny、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 8 月 20 日
Very nice place
Sergio
Sergio、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 8 月 16 日
La luz
La luz se fue como 5 veces en la noche con este calor tan terrible! 1 empleada tiene una actitud pésima. Después todo bien.
Amarfi
Amarfi、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 14 日
Great staff
Elizabeth
Elizabeth、3 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 8 月 13 日
Upon arrival, I discovered that the air conditioning unit in my room was not working, making the room uncomfortably warm. In addition, the door to my room did not lock properly, which raised concerns about my safety. The water pressure in the shower was inconsistent and dropped significantly at times, making it difficult to enjoy a proper shower. Furthermore, the room phone was out of service, complicating any attempts to communicate with the front desk.
Malisha
Malisha、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 12 日
Juan Esteban
Buenos Días
Atención Gerente Expidia
He tenido una experiencia horrible con estas 2 reserva que he hecho con ustedes .
Yo reserve días antes para tener un fin de Semana agradable con mi familia (niña de 5 años).En Presidential Suite 5 minutes to
Beach All inclusive
Itinerary #72898017760470
Reservation ID: HA-PX9743
Cuando llegamos allá fuimos tratados horribles por el personal del hotel y duramos más de 3 horas entre llamando a Servicio al cliente de Expidia y gerencia del hotel con actitudes horribles para nosotros y pidiéndonos retirarnos porque no teníamos ninguna reserva con ellos.
Conclusión aquí en República Dominicana es holiday weekend y todo esta Sold out.. este Resort lo que hicieron fue vender mi reserva que había hecho días y horas antes a otros huéspedes por un precio mayor, afectado a mi y mi familia, mi tiempo, mi dinero ( hacer 3 reservaciones para reubicárnos)
Esto es inaceptable!
Por sugerencia de Servicio al cliente de parte de Expidia la única solución que me presentan es hacer otra reserva para 3 personas en último momento donde el resort para esa hora para 3 huéspedes es de casi $1,000 dólares por noche y solo Expidia me da como solución $122.
Mientras tanto mi familia y yo estamos abandonados en puerto plata después de haber manejado 2 horas para ir a ese resort.
Segunda Reservacion
Flavored Vodka
Itinerary #72899541810249
Llegamos a este Hotel que aparece con 3 nombres diferentes y difícil de llegar a esa ubicación
En Recepci