ウィンダム ガーデン マナマ (マナマ シティ)

Wow. Just got back to our home with my wife. We were really looking forward to our trip to Bahrain and we had moderate expectations of the hotel since we knew it's a 5 star. Checking in was done by a really rude lady who didn't even look at us or say hello to my wife. She was extremely unaccomodating and I don't understand why she is on reception duty at all. The lobby on the way to our rooms looked and smelled nice. Was horrified by what we found after a couple hours in our room. The towels smelt terrible as though they had just been used. Even the next day after a change of towels they smelt even worse. Worst of all the shower water was lukewarm. After calling, they sent an "engineer " who just said the water needed a few more hours to heat up. Jokes on us. The water was lukewarm for our entire stay since the hotel has a standard heating system for all the rooms. We were so happy to get home to our warm showers. The AC in our room was extremely loud making it hard for us to sleep. This was honestly the worst hotel experience I've ever had in all my time travelling. This is a 3 star hotel at best. Shame on the management for not being honest about the water and acknowledged that it never gets hot.

Sufyan the Manager was polite and helpful

nice hotel - i had some troubles at the check in but when i was offered a free breakfast for the delay. i would say the beds need to be more soft. rooms are spacious which is a bonus. i would return.

Hotel is excellent but bathroom is too small and any of equipment not working even shower is broke and water comes out like falls I request to staff for repair but then don’t do till I checked out. Hot water is not comes out. What I pay not worth it.

Housekeeping did not make up the room though I turned ON the “ make up room “ sign. Elevators are very slow and always have to wait long for the elevator to come down and up. Overall was a good experience