Experience the eco-friendly charm of One Puebla Serdan, a hotel near Galerías Serdán. Stay connected with in-room WiFi, take care of business at the meeting room or business center, and unwind with laundry facilities - all while enjoying free self parking and a 24-hour front desk.
Puebla–Cholula Tourist Train Terminal - 11 min drive
Restaurants
Starbucks - 4 min walk
Sushimart - 4 min walk
Chili's - 8 min walk
Los 3 García - 10 min walk
Antigua Taquería la Oriental - 8 min walk
About this property
One Puebla Serdan
When you stay at One Puebla Serdan, you'll be within a 10-minute drive of Zócalo de Puebla and Cuauhtemoc Stadium. You'll have free perks like WiFi and self parking. This eco-certified hotel is also within a short drive of Puebla Cathedral and Angelopolis Commercial Center.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Composting
Recycling
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla
Frequently asked questions
Does One Puebla Serdan offer free cancellation for a full refund?
Yes, One Puebla Serdan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at One Puebla Serdan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Puebla Serdan?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at One Puebla Serdan?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at One Puebla Serdan and nearby?
Recommended spots to visit include Galerías Serdán (5-min walk) and Finsa Industrial Park (3.6 mi), along with Centro Expositor (5 mi) and Cuauhtemoc Stadium (5.2 mi).
What's the area around One Puebla Serdan like?
One Puebla Serdan is in the heart of Puebla, a short 5-minute walk from Galerías Serdán.
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One Puebla Serdan Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 6, 2024
It’s really clean with very friendly staff.
Afsaneh
Afsaneh, 1-night trip
10/10 Exceptional
May 25, 2024
Clean
Staff was nice and the room was clean.
Jessica
Jessica, 2-night trip
10/10 Exceptional
Apr 24, 2024
Nice and clean. A lot of restaurants near to go.
Carlos
Carlos, 4-night trip
6/10 Good
Jan 2, 2023
Agradable
agradable
Wendy
Wendy, 1-night trip
6/10 Good
Apr 7, 2024
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Lori
Lori, 1-night trip
8/10 Very good
Jul 5, 2023
No opinion
Rafael
Rafael, 1-night trip
10/10 Exceptional
Feb 18, 2025
Yazmin Berenice
Yazmin Berenice, 1-night trip
10/10 Exceptional
Feb 10, 2025
ANA LAURA
ANA LAURA, 1-night trip
10/10 Exceptional
Feb 10, 2025
ANA LAURA
ANA LAURA, 1-night trip
10/10 Exceptional
Feb 6, 2025
Chantal
Chantal, 1-night trip
10/10 Exceptional
Jan 23, 2025
Marco Antonio
Marco Antonio, 2-night trip
10/10 Exceptional
Jan 9, 2025
ANA LAURA
ANA LAURA, 2-night trip
10/10 Exceptional
Dec 10, 2024
Rogelio
Rogelio, 3-night trip
10/10 Exceptional
Dec 5, 2024
Siempre que paso por Puebla me hospedo ahí, está súper cómodo, limpio, seguro, te incluyen desayuno. Me gusta mucho
Mitsue Fernandez
Mitsue Fernandez, 1-night trip
10/10 Exceptional
Nov 30, 2024
Emmanuel
Emmanuel, 3-night trip
8/10 Very good
Nov 28, 2024
Aceptable.
La habitación demasiado pequeña, es la primera vez que en un hotel de esta cadena que la habitación es tan reducida.
María del Carmen
María del Carmen, 2-night trip
8/10 Very good
Nov 21, 2024
SANDRA
SANDRA, 3-night trip
8/10 Very good
Nov 20, 2024
Limpieza cuestionable, no hay shampoos, olía feo el baño porque no hay extractor de olores.
Huambritai
Huambritai, 1-night trip
8/10 Very good
Nov 18, 2024
En general muy bien, excelente atención tranquilo y reconfortante
Abimael J.
Abimael J., 1-night trip
2/10 Poor
Nov 16, 2024
Violaron mi privacidad de información
Muy mal
Me siento atacada y abusada por el personal porque han violado mi privacidad en cuanto a la información.
Estoy amenazada por datos de mi persona que salieron de personal del hotel —