Hotel looks amazing on the drive up. My family arrived at 2am and there was only one entrance that was not roped off. Was given room 811 and my daughter said that the water was cold the entire time she took a shower (15 minutes). Went to ask to be moved and the front desk recommended letting the water run for awhile to which I replied my daughter took a cold shower for 15 minutes. Was moved to room 101 and the flushing power in the toilet left a lot to be desired so we had to find another bathroom in the hotel to utilize. Housekeeping kept giving me two towels when I needed three and the room was stocked originally with 4 so I had to visit the front desk every day to get towels for the room.
Breakfast is in the attached restaurant (Rio Ranch) at 20/person which isn't the best deal but the breakfast was tasty. If I hadn't prepaid for breakfast for my daughter, we would have found breakfast for her outside the hotel.
LeKesha
3 泊の家族旅行
10/10
Comfortable bed with an at home feel.
宿泊されたお客様
1 泊旅行
10/10
Treshera
1 泊旅行
8/10
La Keisha
1 泊旅行
10/10
D'Mar
1 泊旅行
6/10
Angela
1 泊旅行
6/10
My stay was good the only bad thing the HOT was not good at all in my room.
Alecia
2 泊旅行
10/10
Raymundo
2 泊旅行
10/10
Ronald
1 泊旅行
10/10
Robert
3 泊旅行
10/10
MICHELLE
3 泊旅行
10/10
Robert
2 泊の友人との旅行
10/10
Terry
3 泊の家族旅行
2/10
It was so gross in there. The carpet smelled and the ac unit was making a loud noise everytime it turned on and off. Not only that the ceiling in the bathroom had a hole popping off and on when the ac turn off and on also. When you look at the vent its full of dust and debris. I was getting allergies everyday and sneezing and coughing. It was awful. Didnt get a good night sleep at all cause of the loud booming noise. Do yourself a favor and go somewhere else. Definitely not coming back.
宿泊されたお客様
2 泊の友人との旅行
10/10
Ronald
1 泊の出張
4/10
It was very average for a Hilton Hotel. Everything was old. Lounge and lobby were closed. (Fals advertising) no microwave in room. You have to go to the lobby to use one. And when I checked in and tried to shower there was no shower gel and when I went to call about it the phone wasn’t working. It was never fixed even after I went down stairs and reported it. Over all very disappointing for a Hilton Hotel
Jay
2 泊の出張
10/10
Brandon
3 泊旅行
10/10
Braylan
1 泊旅行
6/10
Robert
3 泊の出張
10/10
Ronald
2 泊旅行
6/10
Check in begins at 3. I told the hotel id be there by 4pm, and my room wasnt ready. It sounded like an inconvenience to change to a room that was ready.
The bathroom had holes in the wall and ceiling. Never had warm/hot water. The bar was never open. Overall really regretted paying what I had to in order to stay at a Hilton.