Oaks Melbourne Southbank Suites puts you in a great location, within a 15-minute walk of Collins Street and Crown Casino. Apartments feature bonuses like kitchens and washers/dryers, along with LCD TVs and free WiFi. Fellow travelers say great things about the helpful staff and location.
Languages
English
At a glance
Property size
121 apartments
Arranged over 37 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (AUD 39 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Onsite parking available only on request
Covered self parking on site (AUD 39 per night; includes in/out privileges)
Limited onsite parking
Height restrictions apply for onsite parking
Family friendly
Children stay free (see details)
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Toaster
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 59.0 per night
Bathrooms
Shower
Free toiletries
Towels provided
Hair dryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
24-hour front desk
Location highlights
In the entertainment district
Things to do
Fitness center
Fitness facilities nearby (free access)
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
121 rooms
37 floors
1 building
Built in 2016
Recycling
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20 per night
Rollaway beds are available for AUD 59.0 per night
Parking
Covered self parking costs AUD 39 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Does Oaks Melbourne Southbank Suites offer free cancellation for a full refund?
Yes, Oaks Melbourne Southbank Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oaks Melbourne Southbank Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Oaks Melbourne Southbank Suites?
Yes. Self parking costs AUD 39 per night. Parking spots may be limited.
What are the check-in and check-out times at Oaks Melbourne Southbank Suites?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Oaks Melbourne Southbank Suites and nearby?
Maintain your daily exercise routine at the gym.
Does Oaks Melbourne Southbank Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around Oaks Melbourne Southbank Suites like?
Oaks Melbourne Southbank Suites is a short 8-minute walk from Flinders Street Station and 9 minutes' walk from Collins Street. Travelers give top marks for the aparthotel's prime location.
Oaks Melbourne Southbank Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 10, 2024
very good location, no tv in the bedroom
louise
louise, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Amazing experience. Will definitely book again
vivek
vivek, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Melbourne Melbourne Cup
Great place to stay the staff can’t do enough to assist yiu
Andy
Andy, 7-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Rod Laver Arena Kip Moore Concert
Easy walking distance to casino and other attractions. A little noisy from traffic but that is to be expected in the city
Donna
Donna, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
I stayed for 4 nights for a business trip. The location was close to my event so it was convenient. There are limited food options downstairs and will require you to either walk to Southbank (high-end foods) or across the river to the rest of the CBD. Oaks is a serviced apartment so there is no room service or towel change. There is very limited reception in the room and their WIFI is rather slow. Their check in closes at 12am. Checkin and out process was swift and their reception staff is nice and professional.
Hai
Hai, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2024
Freiderich
Freiderich, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
My stay exceeded my expectations.
The property is very centrally located particularly to the Arts precinct. Because of the purpose of my trip to Melbourne, I had requested an apartment as high as possible. As a result I was allotted an apartment on the 31st floor which had stunning city views. It was immaculately presented. The staff were friendly, helpful and professional in attending to my requirements.
William
William, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Jon
Jon, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 16, 2024
Staff were great, but no room service, no window, no breakfast and still $233! absolutely no value, never ever going to stay there again unfortunately. Terrible terrible
Pradeep
Pradeep, 1-night business trip
Verified Expedia guest review
6/10 Good
Sep 15, 2024
Was ok for 1 night, worth paying for the views
Lea Jade
Lea Jade, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
Sep 12, 2024
Melbourne Southbank Oaks was close to what we wanted👌
David
David, 4-night family trip
Verified Wotif guest review
8/10 Very Good
Sep 8, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
Ninos
Ninos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
The property was well equipped with everything we needed for our stay.
Nat
Nat, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 29, 2024
Was given an “upgrade” to a 2 bedroom apartment but was told if we used the second bedroom we would be charged extra? Sort of defeats the purpose of the upgrade I think?
Glen
Glen, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 22, 2024
Peter
Peter, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
Aug 21, 2024
Great stay, amazing location
Great stay, comfortable two bedroom apartment in a very central location. Lovely balcony with amazing view. There is demolition work nearby, which only happens during the day, so it didn’t bother us (you might want to avoid the city side if you need quiet during the day).
Kelly-Anne
Kelly-Anne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Staff very friendly and helpful. Out room had a nice feel.
Rosemary
Rosemary, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
At check in was given an upgrade to an 2 bedroom appt at no extra cost only to have 2nd bedroom locked 20mins later no piont of an upgrade Had to evauate walk down 20flights of stairs and stand in the cold for 30mins and no staff letting us know what was happening or saying sorry wouldn't stay at this place again
paul
paul, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Chris
Chris, 1-night trip
Verified Wotif guest review
6/10 Good
Aug 19, 2024
4th floor apartment, was fine, decent area, very loud all night couldn't get to sleep. Hard bed
JT
JT, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Staff were friendly, good clean apartment, with great ammenities. Close to everything. It was a bit noisey.
James Reynolds
James Reynolds, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 8, 2024
Great property to stay right on the doorstep of the city. Nice sized rooms and view good.
Barbara
Barbara, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Andrew
Andrew, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 6, 2024
Bad communication and freezing rooms.
We booked the one bedroom apartment and we’re pleased when we arrived. It was the perfect size with a large balcony. However we soon found that the air-conditioning was not working and we were absolutely freezing. Maintenance was called and they were unable to fix it. The maintenance person told us that reception would call & we would be moved to another room. After waiting about two hours, we called reception and were told to just bring all of our luggage downstairs and they would give us a new room number. We then transferred to a new room. This was also a one bedroom apartment but was not as nice as there was only a tiny balcony. But at least the heater worked…. Or we thought. Within a couple of hours that heater also stopped working. We called reception once again and they came and looked at the air conditioning and confirmed that it was broken. We were told that a portable heater would be brought up. Again we waited to be contacted regarding the portable heater. No one came. We called reception to remind them and a tiny personal heater was brought to our room.