This is one of the best hotels I've ever stayed. The location is perfect; inside of the Hwa So UNESCO heritage and there are many fancy coffee shops and restaurants. In front of the hotel is Suwon Cultural Center and all sorts of cultural places/facilities are withing the walking distance from this hotel.
Be warned! The review summary is misleading and outdated. Few reviews on this site in recent years, but check out Naver reviews (Korea's Google). The hotel seems to have gone downhill! We arrived at 4 pm to check in and they said our room was still being cleaned. Check in is 3 pm.We had plans, so didnt make it back until after 10 pm to check into our room and there was no info provided as the front desk did not speak english. Our bags were still in hallway rather than in secure location.
The hotel was an absolute MESS as it is under construction. The elevator was filthy. The 5th floor hallway and steps were covered with construction trash & debris. We booked the room with the balcony and the room smelled overwhelmingly of toxic paint fumes. There was no remote to control the AC unit so we couldnt use that to help circulate the air. The room had not been cleaned well. There were 3 hairs in the sink and the overall unit was not clean. We were only provided one body towel for 2 people. We attempted to get another one from the front desk and there was no staff around to assist us. The tv remote was missing a battery and held together with tape.
We were grateful to only have one night booked before checking out. There was no info provided on breakfast so when we made it down at 10 am, the lady said we were too late, even though there was a bunch of food still sitting out. Again, no staff available at the front desk to assist with check out so we just left. We won't be back!
Ben
Ben、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 22 日
Inho
Inho、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 30 日
The place is clean and peaceful with beautiful surroundings.