The view was amazing ..and the bed was wonderful to sleep in
Tanya
2 泊の恋人との旅行
10/10
Great room. Ricardo made it super easy for us to check in and was there for is if we had any questions.
宿泊されたお客様
4 泊の家族旅行
4/10
No fue buena lamentablemente. No hubo servicio de.limpieza y hasta las cosas más básicas tuvimos que proveer las. Como el papel del baño y el café de la cafetera. La limpieza siempre tuvo una excusa para no venir. Hasta llegaron a decir que dejé un cartel que no entren, cuando no había uno ni yo tenía. El día del check out el encargado me había dado por escrito un check out a las 13 ha. Y la limpieza me amenazó de cobrarme un medio día más si no me iba antes de las 12. U n estrés. El lugar es muy lindo. Pero el servicio de atención de la propiedad es muy malo.
PATRICIA
5 泊の家族旅行
2/10
Ocean view condo was Terribly described because the view was looking straight at Active construction site with Noise and Dust. Not what was marketed and assumed by pictures presented on Hotels.com site. Very disgusted and misled, then you rely on fine print at bottom of page.
bernard
4 泊の家族旅行
4/10
was terrible when we just come to unit bed layers looks not clean,table under glass old oil,dast was around the place . After third night stay there we fill with wife some bugs bait us in night.
Just 5 stars I can give Steven his try help us move to different hotel but all was book. His call for cleaning service lady clean the room . After his give us credit $200.00 . I will never rent from third party
dainius
5 泊の家族旅行
2/10
Pior quarto que ja fiquei apesar de eu amar i hotel e os quartos regulares mas este adiministrado privadamente e independente do hotel é sujo velho cim as coisas quebradas e um carpete fedorento e uma roupa de cama horrorosa onde tivemos que comprar uma nova para substituila
Sofremos muito
RENATO
5 泊の家族旅行
10/10
It was nice! My only complaint, the previous guest had set the alarm clock and we didn't realize it, so it woke us up both days (because I couldn't figure out how to turn it off and forgot to ask for help before we went back to bed). Also, the cleaning lady overlooked the pack of camel cigarettes that were on the floor under the chair on the balcony from the previous guests.
Jennifer
2 泊の恋人との旅行
8/10
We booked this room at the orbitz wiin the evening with 94% discount. The room was very clean, no smells and overall in good condition. The kitchen was really good equipped. Though the bathroom needs some renovation.
Andriy
1 泊旅行
10/10
THE CONDO WAS BEAUTIFUL AND CLEAN, FREINDLY STAFF LOTS OF AMINITIES !
sharon
1 泊の家族旅行
2/10
Simplesmente não fiquei no hotel! Um dos piores atendimentos!
NATALIA
2 泊の出張
10/10
Loved the staff and the amenities
Michae
2/10
Dirty, poor clean, bad bed conditions, ver bad towels, No room service.
宿泊されたお客様
5 泊旅行
2/10
It was through a second party and it was an awful experience.
Vanessa
1 泊旅行
2/10
The hotel lobby look really nice, and the rooms are big.
Furniture is outdated and old. The most shocking thing was
that the condo room I stayed at does not have cleaning services.
I have stayed at many condo hotels and this is the first. Then we
were charged $100 per day to use beach and towels. The entire thing
was a nightmare. We ordered food at the beach and the waitress was kind
enough to go to our room to collect cash for the bill, that's right my key card
was only to open the door to my room, whom ever stays at condo units don't have
the privilege to use the room key for any purchases, that means carrying cash to the
beach at all times.
Simon
3 泊旅行
2/10
When booking this room i thought i was staying in the hotel i was fooled by the fine print instead I’m staying in someone’s room sub let to myself the shower head barely shoots water the toilet is broken and it was more expensive then a normal room here but hey my fault right the lotions and shampo are half used i guess it’s my fault for not reading the fine print also extra charges on top of charges ( also this place smells like mildew)
bernie
1 泊旅行
6/10
Las instalaciones del hotel son siempre perfectas. Ahora esta habitacion particularmente la 2211 es privada, la limpieza pobre, la atencion mala, el servicio pesimo, no funcionaba la caja de seguridad ni el wifi, lo cual lo manjfeste a los administradores de erorental y nada hicieron por solucionarlo. El checkin es malisimo por depender de ellos tambien. No cometo este error nunca mas
Jorge
4 泊の恋人との旅行
4/10
I booked through Expedia thinking I was paying for a regular trump room as I had spoken on the phone with Expedia and they said it was privately owned the room and it would be an additional $100 per couple .. each guest after would be additional $50 for use of amenities . So I told Expedia I would online as the amenities charges showed up as $100 odd dollars for the entire stay . Come to find when I spoke with the private owned within 10 minutes that wasn’t the case .. it was an additional $100 a night for use of amenities they would not allow me to cancel within 15 minutes per private owners . Already after paying Aprox $1400 for 5 nights . So we arrived at the trump hotel and I was locked out on a 15 story balcony for 45 min . The toilet was broken .. the cell phone provided was behind the dresser . There was mold in the bathroom . There were no shuttle services that they had advertised . The main nice pool and 2 hot tubs were closed . There was no free breakfast as advertised . There was no room service . Cleaning room when called . I called the evening of arrival n voiced complaints to owner who said maintence would cone and fix doors and toilet the next morning . They did not arrive. I called again to say we really have a problem withroulet and doors they still did not come . The night before check out the toilet was over flowing and water all over bathroom . In compensation I received a $150 voucher for next visit or to give to a friend . Every guest gets this . Insult
shari
5 泊旅行
10/10
Muy buena y personal dispuesto siempre.importante cuentan con empleados de habla hispana.
宿泊されたお客様
6 泊旅行
2/10
We book a Condo and when we arrived, we found it was the infamous Trump tower. We were misguided from the very beginning, there was a wrtten price and we end paying 10 times the amount without an opportunity to cancel the reservation. It is inimaginable that in order to bring prople to stay at that Horrible place, they offer a sea front Condo and bring you to this auwful place.
oscar
1 泊旅行
2/10
Foi tão ruim que não ficamos no apartamento. A água era marrom, não tinha telefone no apto, o cofre não funcionava, cobraram US $100 amid por dia para usar os serviços do hotel mas não tinha como acessar os mesmos. Tínhamos que usar nossos celulares para ligar reclamando e ficavam de retornar e nada.
Acabamos trocando de hotel.
Nunca tive um atendimento tão ruim .
Eurito
5 泊の家族旅行
4/10
Horrible experience. We rented from private owners at trump hotel Eros rentals. So many restrictions additional $100 per day fee to use facilities .
Room was dirty they didn't even put a bottle of water. Room will not be ready until 4pm on the dot.
They will not refund you even if you cancel on same day.
Stay away from this rental company.
guillermo
2 泊旅行
2/10
They say is in special but indeed they charge for everything and they don't tell you when booking. Don't go there
upset customer
1 泊旅行
2/10
In 6 days only two times the lady come to do my room, I don't have shampoo and call her she doesn't answer