It was really good staff were helpful n courteous..we really enjoyed Awadh diner ..amazing hospitality with good manners ..i would suggest that reception desk should have more polite n welcoming interaction
.one of young chap was very rude ..which could ruin the first hand experience...but otherwise all staff were amazing ..coffee shop staff was so warm welcoming ..overall very good stay
H
1 泊の出張
6/10
The hotel used to be fabulous, I am sure. But that must have been at least 30 years ago, and now it appears as a faded star :) It has its charm, but it is definitely not a 5 star hotel. The service is good, but the rooms are old and not the cleanest, and the restaurants in the hotel are not very good. The breakfast is nice though, but dont expect fast service, as they get overwhelmed if there are more than 10 customers here at the same time! The hotel is based in the relatively safe embassy-area. But expect to walk a bit if you need any shops or other restaurants than the hotel has to offer!
宿泊されたお客様
1 泊の出張
10/10
Abhaya Kumar
2 泊旅行
2/10
hilde
1 泊の出張
10/10
hilde
1 泊旅行
8/10
Perfect location for US Embassy business.
宿泊されたお客様
1 泊旅行
6/10
kuldeep
1 泊の出張
10/10
Chhakchhuak
3 泊旅行
10/10
Balbir
2 泊旅行
2/10
We stayed for 5 nights at the ashok in room 423 the executive suite. It was a sleepless experience.
The bedroom window did not close and was directly above the banquet hall and outdoor dancing. The lounge room balcony door did not close properly and was directly above a night club. For 5 nights we endured very loud indian music that did not stop until approx 2 am. On the fifth night I rang reception at 11.45pm to ask when it will stop. Was informed at 1.00am. Waited until 1.47am and rang again nothing changed despite promises. Went down to reception at 3.15am to complain. Music was turned down. I rang reception 5 times that night. They promised to stop the music but did not.
This hotel is aware that all rooms above the banquet hall will endure noise all night from their functions and do nothing about it.
It is not a hotel that ensures that guests who pay alot of money to stay, can rest and sleep, instead it puts ahead profits in its entertaining. Only after complaits to the manger were made that were we changed to the the "quiet" area. Management knows and does nothing. Horrible experience in a run down hotel. The bathroom had a window into the bedroom and the lights in the bathroom coud not be turned off except by the pulling out the key at the door. Definitely not 5*
Worse still our inital complaints had not been escalated and the day shift staff apparently knew nothing.
Mario
6 泊旅行
6/10
Not 5 star at all! No ambience.
Alpana
8 泊旅行
6/10
Niels
1 泊旅行
6/10
Room furniture was broken, outlets not working, room service slow
Amisha
1 泊の家族旅行
4/10
Stayed in suit… very bad shape, no cleaning, very poor response from staff. Breakfast very ordinary