Why was my credit card charged $150 on the day of checkin? Why won’t anyone answer me?
Jill
Jill、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 8 日
Mondrea
Mondrea、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 8 日
Mac
Mac、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 29 日
John
John、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 29 日
Pricy venue, shrunk value, & blemished reputation
Sheena at front desk was gracious, helpful, and knowledgeable!
Forced charge of $50/night for possible "incidentals" to be subtracted from fee; charge was immediate and without a receipt; refund is delayed 7-10 days after departure from venue and from travel area; and without knowing if "incidentals" were levied. Room's entrance door did not easily latch/lock upon closure; door needed to be forcefully pulled closed for lock to engage. Condition of room, especially bathroom, was poor: broken bathroom walls and long-time accumulation of dirt on bathroom baseboards. Electric outlets on bedside lamps wouldn't hold plugs for recharging devices. The very few TV channels provided offered nothing decent to watch - no movies and not even a news station.
Robert
Robert、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 25 日
Big and good location
Big room, comfortable bed, nice staff, good location. so so breakfast
Johan
Johan、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Stayed in the large suite- wonderful!
Everyone that works here is so wonderful. Our room was large, clean and really well located. It was quiet and the city is amazing!
James
James、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 19 日
katie
katie、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 6 日
Jean
Jean、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Great stay in downtown Charleston
Really enjoyed our brief stay. Had one maintenance issue that came up and it was addressed in less than ten minutes. Great staff.
John
John、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 20 日
Check in was late for us as while as lots of others. The Libby was full of people waiting to check in well after 4:00.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 10 日
Denny
Denny、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 4 日
Needs a bit of improvement
Our room was not clean when we arrived to it. Crumbs on the counters and floors had not been vacuumed, as evidenced by crumbs and debris in both the kitchen and bathroom. We had house keeping come on our 3 day there and the job she did was excellent, although she forgot to give us toilet paper.
On day 5 we went to use silverware and there was still food on the knife from someone else.
Parking was extremely expensive, $48 a day. The front desk told us if we had a handicap number we could park free. Having this saved us over $500 in parking. Thank you for letting us know this.
Mary
Mary、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 3 日
Had to request room service and towels. The fire alarm went off in the middle of the night. Know that can not be helped but not much guidance on where to go or when to ho back to room.
We left the next day (1 day early) and the still charged us a night and valet parking for a night we were no there. Called but not willing to compromise or make good.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 1 日
Kyle excellent
Kyle in upstairs pub was excellent
Peter
Peter、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 16 日
Southern Hospitality was at full display. Room was clean and had everything we needed (utensils, dish soap etc). Only issue with this location (and not the fault of the hotel) is that there is no free parking. The parking garage is owned by the city and the rate is ($1 for 20 minutes), and $24 for overnight. Hotel does offer Valet, which was ~$50 (with in-and-out priviliges).
宿泊されたお客様
5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 13 日
Nice place
Very close to everything
Jason
Jason、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 13 日
Susan
Susan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 12 日
Christopher
Christopher、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 11 日
Anthony
Anthony、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 11 日
Best location for going out and around King St! I have stayed multiple times and it is always great! The staff are friendly and helpful! Everything is clean.
Sara
Sara、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Great location! Staff friendly.
Jesse
Jesse、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Walking distance to downtown!!!
This hotel had a full kitchen excluding an oven. The staff was courteous and friendly. We walked everywhere! Very convenient being on King Street. I highly recommend this hotel.
Melissa
Melissa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Great location! Dtaff helpful
Natalie
Natalie、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 8 日
Great location, large hotel room with kitchenette, great outdoor space with fire pit.