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Alteza Polanco

4.0 star property
Aparthotel with restaurant, near Plaza Polanco

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Photo gallery for Alteza Polanco

Interior
Front of property - evening/night
Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby lounge
Terrace/patio
Experience the upscale charm of Alteza Polanco, where a warm welcome awaits near Plaza Polanco. Unwind in the outdoor treatment areas or enjoy a meal at Restaurante. With free in-room WiFi, luggage storage, and helpful staff to aid your stay.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Spa
  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • 70 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ￥22,267
￥26,609 total
includes taxes & fees
Apr 5 - Apr 6

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • 30 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • 28 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Carso Shopping Center - 9 min walk - 0.8 km
  • Acuario Inbursa - 10 min walk - 0.9 km
  • Antara Polanco - 11 min walk - 0.9 km
  • Soumaya Museum - 13 min walk - 1.1 km
  • Centro Citibanamex Convention Center - 6 min drive - 4.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Tultitlan Lecheria Station - 16 min drive
  • Polanco Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Sandwiches de la Combi - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat Blas Pascal - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Alteza Polanco

Alteza Polanco puts you in a great location, within a 15-minute walk of Antara Polanco and Avenida Presidente Masaryk. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Property size

    • 70 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 10 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Sports massage
  • Deep-tissue massages
  • Outdoor treatment area

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-21 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Banquet hall

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Dining

Restaurante - Onsite restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 21 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (roundtrip)

Parking

  • Covered self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Does Alteza Polanco offer free cancellation for a full refund?

Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alteza Polanco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alteza Polanco?

Yes. Self parking costs USD 10 per night. Parking spots may be limited.

Is airport shuttle service offered by Alteza Polanco?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle roundtrip.

What are the check-in and check-out times at Alteza Polanco?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alteza Polanco and nearby?

Alteza Polanco has a fitness center and spa services.

Are there restaurants at or near Alteza Polanco?

Yes, there's an onsite restaurant, Restaurante.

What's the area around Alteza Polanco like?

Alteza Polanco is a short 11-minute walk from Antara Polanco and 11 minutes' walk from Avenida Presidente Masaryk.

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Alteza Polanco Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay for business and shopping!
AIBI, 5-night trip

10/10 Exceptional

Nice hotel
Peter, 1-night trip

10/10 Exceptional

Staff was very friendly and helpful will definitely be back
Luis, 6-night trip

10/10 Exceptional

Very nice, quiet location. Nice rooms
Maria, 5-night trip

8/10 Very good

Good location, big rooms, good reception service.
Yevgen, 3-night trip

10/10 Exceptional

People are extremely friendly and helpful
Michael, 5-night trip

10/10 Exceptional

Friendly staff. Room was clean, and everything close by.
Dinara, 2-night trip

10/10 Exceptional

A good place to be. The staff are nice, warm, friendly and helpful.
RAYMOND, 5-night trip

10/10 Exceptional

Good place to stay
Javier, 1-night trip

10/10 Exceptional

It was very fine, the only thing I would change is to make a better buffet at breakfast, with more variety
Bernardo, 1-night trip

10/10 Exceptional

Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Susana, 4-night trip

10/10 Exceptional

Excellent hotel and location!!
andres, 1-night trip

10/10 Exceptional

It is a nice well located hotel in the Polanco Corporate Area.
Samuel, 4-night trip

10/10 Exceptional

Great Hotel, staff and service
Samuel, 3-night trip

6/10 Good

This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Martin, 3-night trip

8/10 Very good

It was clean and quiet, very welcoming staff.
Paulina, 1-night trip

10/10 Exceptional

A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Gerardo, 2-night trip

4/10 Fair

The? Place is actually very expensive. You can move a few kilometers and have a better stay.
eduardo, 1-night trip

10/10 Exceptional

Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Angelica, 1-night trip

10/10 Exceptional

The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Thomas, 3-night trip

10/10 Exceptional

Good location & very clean

10/10 Exceptional

Good location and easy access to main tourist destinations in Polanco and vicinity

8/10 Very good

Very well located!!
Raul, 3-night trip

10/10 Exceptional

Every thing was perfect
Naomi, 3-night trip

10/10 Exceptional

Great property
Jose, 2-night trip