Booked 4 weeks in advance, travelled 24 hours with 2 kids, got stuck in absolute chaotic queues on the street leading up to the hotel to get told we had no room. In fact we were told we had not made a booking at all, so evidence presented to who we assume was the manager. What he actually does is take your booking and ignore it as he does not know what a planner is or how to pre book rooms. What he looks out for is maximising his revenue from walk in trade. When you prove his system wrong he books you into a insect invested hotel round the corner which you have to take due to the time and the fact you are travelling with kids, this room by the way is cheaper than what you have already paid, he also makes you pay for the transport to get there, he then says you can come back the next day and try again. We simply booked some where else for the next day and used hotels.com to report this place and claim our lost money back. Unfortunately the manager has no shame and says he must keep the money as it goes against policy. What about policy of providing a room and service which has been paid for? They do not know how to run a hotel. Avoid a book a hotel at least 2 miles away from the venue, you can find some well run establishments.
Neil
Neil、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年5月10日
Poornima
Poornima、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年4月25日
Not worth a single penny
Saikiran
Saikiran、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023年10月26日
Super dirty no water no AC no cleaning service at all and the reception is also very disappointed. Very rude.
Shekiba
Shekiba、9 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月8日
Rita
Rita、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月9日
Raj
Raj、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年4月4日
Christian
Christian、2 泊旅行
Ebookers を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年2月27日
A quite place in the middle of Paharganj, familiar, good service, quite clean
Beatrix
Beatrix、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2022年11月1日
J'avais réservé 2 nuits mais vu l'état de la chambre j'ai demandé à annuler la seconde. Le propriétaire m'a dit qu'il ferait le nécessaire auprès de Expedia mais il n'en est rien. Il m'a demandé de payer en cash a l'arrivée alors que le paiement était fait en ligne. Il a prétexté n'avoir eu aucune réservation de la part d'expedia, une mauvaise fois incroyable. Après deux heures de confrontation il a même fait semblant d'appeler devant moi mais le téléphone était éteint ..
Chambre très salé, salle de bain pleine de moisissures et de champignons vraiment inutilisable même avec des tongs!
Une odeur épouvantable, des draps sales.
N'allez pas chez eux c'est vraiment cher pour un taudis...
GUILHEM
GUILHEM、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年9月6日
Dylan
Dylan、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022年7月25日
Calme et agréable !
Très bien situé, métro proche, très calme, propre, personnel agréable, souriant.
Natacha
Natacha、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2019年2月26日
Draps douteux et personnel serviable roof top sympa
marco
marco、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2018年11月21日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2017年7月17日
A nice hotel if you are looking for a budget stay
Overall, it was an OK stay. The hotel is at the main bazaar which is good if you like the metro and shopping, but bad if you like taking cars due to the congestion of the road. While the room did not have AC and the fan was not situated right above the bed, I still had good nights' rest for the four days I stayed there. The food is ok and the staff are great. If you need a decent place to stay for a low price, then you can give this hotel a try.
宿泊されたお客様
4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2017年4月10日
Worst hotel in Delhi.
This was the worst experience I've had at a hotel. I booked 4 nights but didn't even stay 1. They kept my money for all 4 nights though. The room with filthy, the sheets and pillow cases were stained and looked like they had been used. The door didn't lock. I ended up booking a room at another place and the manager got nasty when I said I was leaving.
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2016年11月11日
Reasonably Priced - Avoid Travel Desk
We stayed twice at Cottage Ganga Inn, once on our arrival in Delhi and again after completing the golden triangle. The hotel rooms were fairly comfortable and reasonably priced. The food at the rooftop restaurant was very good, but the customer service let it down. The location is central being just off Main Bazaar, which although touristy and good for low budget hotels is not the prettiest part of the city. It is also next to New Delhi train station, so be vigilant against scam artists who may try to stop you to get you into private "Government of India" travel agencies. Unfortunately we found the travel desk at the hotel's reception to be no better after being explicitly lied to in an attempt to get us to book train tickets through them. We were told outright that we weren't able to book them directly at the train station as it was shut to tourists due to Diwali, which we didn't believe and disproved the same morning. We would recommend to people looking for a short stay on a low budget.