Overall great experience. Booking and check in were easy. The room was clean and comfy.
Kaitlyn
1 泊旅行
8/10
John
1 泊旅行
6/10
The hotel is nice. It doesn't have an elevator to get to the second or third floors. They give you a Denny's voucher for breakfast. Dennys is next to the hotel.
Gerald
1 泊旅行
8/10
good
Alex
1 泊旅行
10/10
Janai
1 泊の家族旅行
8/10
宿泊されたお客様
1 泊旅行
8/10
good hotel for 2 night stay.
Brian
2 泊旅行
8/10
Nice, comfortable place. The voucher for breakfast at the nearby Denny's was a nice plus. But fair warning; the place is three stories with no elevators.
Chris
1 泊旅行
10/10
Andy
1 泊旅行
10/10
jan
2 泊旅行
2/10
The reception desk was overwhelmed with only one employee.
The room was in poor condition due to neglect of repairs.
Jeanne
1 泊旅行
10/10
Cary
1 泊の出張
10/10
Katie
1 泊旅行
8/10
Garbage wasn’t emptied when we arrived but otherwise fairly clean. Or so I thought until I ran a bath and saw the mold on the underside of the shower surround panels- ugh.
The bed was comfortable, room faced away from the highway so was quiet, and the breakfast option at Denny’s was nice and way better than typical hotel breakfast. ( if you get Kevin for a server, you are lucky, he’s great!)
The only other issue was our keycard stopped working so we had to find someone to let us in. Thank you housekeeping- front desk wasn’t very accommodating.
Sherri
2 泊の家族旅行
4/10
This is an old hotel and the lovely fresh look to the bedrooms in the website photos are nothing like the dingy reality.
No wi-fi
No working TV
No in-room hairdryer
No sound insulation between rooms.
The only good thing about this place is the $7 breakfast coupon to the adjacent Denny's restaurant.
宿泊されたお客様
1 泊旅行
10/10
Marie
1 泊旅行
2/10
I was trespassed from the hotel and property at check in because I brought my service animals with me and they denied service and kept my money. They violated my rights by insisting to see my certification from a doctor and told me that I WAS NOT disabled after two staff reading the paperwork: They called the police when I asked for a refund. I got poor service and no service from either them or the Spokane PD who should have enforced my right to stay at this hotel and instead actively harassed me by following me in their car to the next hotel and shining their headlights into my car, causing me to have an anxiety attack, which is why I have service animals in the first place.
Megan Lee
1 泊旅行
10/10
宿泊されたお客様
1 泊旅行
2/10
Terrible customer service. Clearly the owner isn't involved in the business because I can't imagine they would allow that behavior towards paying guests.
Kyle
1 泊の出張
2/10
Terrible customer service that treats everyone poorly. Would recommend any other hotel before settling if you have to.
Kyle
1 泊旅行
10/10
It was great, and very quiet. Really enjoyed the stay.
Samuel
1 泊の出張
2/10
The place was not at all what the pictures look like and the free breakfast is basically a $7 voucher to the Denny’s that’s in the same parking lot. Also, the key cards stopped working after you swiped it the first time. Also they did not tell us this but they are the sister hotel to the Super 8 and so those guests also share the pool area. There’s only one front desk person at night for both properties so if you can’t get into the building after dark, you have to go to the Super 8 to get the front desk person.
Maly
2 泊の家族旅行
10/10
Lee
2 泊旅行
10/10
Tom
1 泊旅行
8/10
For those of us that are looking for a no-frills hotel that is clean, convenient & basic, this is it.
Stayed here numerous times and I have never been disappointed.