Warm welcome, comfortable swimming pool facility, nice departure gift. However, on the day of departure, when looking for toilet around the reception area, a senior lady (hotel staff? or owner?) told us to use toilet outside of the hotel, and this was repeated by another younger reception staff. This was sufficient to ruin all the efforts the other staff may have been making to make the hotel guests happy (as the hotel slogan says), and to destroy good impression we had till then. The appology made by the younger staff (after she realized that we were hotel guests) did not succeed to change our impression, and only bitter feeling is left in our memory. Another thing, which may be worth mentioning, is that the room did not seem to have been cleaned carefully, because we found small things on the floor, and a tiny piece of broken glasses on the sofa. There were two glasses (tumblers) next to refrigerator, but, the edges of both glasses were broken, and may have been dangerous if used.