This is a beautiful, spacious two bedroom apartment with all the benefits of home. What it lacks is information. This starts with check in. They use a "digital key" as if everyone on earth knows what that is. I don't and no one I know does. It's not hard to operate once you have it and someone tells you how to use it, but until then, it's just the source of frustration. Same problem inside this beautiful space. How do you work the heat? It is chilly outside we need heat. We are left to play with the registers and hope. You know the old saying about "assuming" that people know how to operate everything? They don't. At home, we keep a notebook explaining everything. You could do the same AND then this would be magnificent.