Santa Cruz Cartagena

4.0 star property
Guesthouse with bar/lounge, near Clock Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santa Cruz Cartagena

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Reception
20-inch TV with cable channels
Balcony
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Free parking
  • Free breakfast
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting services
  • Private bathroom
  • Television
  • Garden
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About the neighborhood

Map
Centro Historico Calle De La Moneda 7-54, Cartagena, Bolivar, 13001

What's nearby

  • Clock Tower - 4 min walk
  • Bolivar Square - 7 min walk
  • Walls of Cartagena - 7 min walk
  • Cartagena de Indias Convention Center - 8 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Santa Cruz Cartagena

Santa Cruz Cartagena is just 4.1 mi (6.6 km) from the airport and offers a shuttle (available 24 hours). You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 12:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
    • Cruise terminal shuttle*
DONE

Offsite

    • Area shuttle within 1 km*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting services

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • 20-inch TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of COP 90000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santa Cruz Cartagena
Santa Cruz Cartagena
Hotel Santa Cruz Cartagena
Santa Cruz Cartagena Cartagena
Santa Cruz Cartagena Guesthouse
Santa Cruz Cartagena Guesthouse Cartagena

Frequently asked questions

Does Santa Cruz Cartagena offer free cancellation for a full refund?
Yes, Santa Cruz Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Santa Cruz Cartagena?
Yes, there's free self parking.
Is airport shuttle service offered by Santa Cruz Cartagena?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.
What are the check-in and check-out times at Santa Cruz Cartagena?
Check-in start time: 3 PM; Check-in end time: 12:30 AM. Check-out time is 1 PM. Late check-out is available for a charge of COP 90000 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Santa Cruz Cartagena?
No, this guesthouse doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Santa Cruz Cartagena and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Santa Cruz Cartagena also has a garden.
What's the area around Santa Cruz Cartagena like?
Santa Cruz Cartagena is in Cartagena Walled City, a short 4-minute walk from Clock Tower and 5 minutes' walk from House of Gabriel Garcia Marquez.

Santa Cruz Cartagena Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very Good

Good location. Basic services.
Isabel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff is very friendly, the rooms are nice and comfortable and the localization is perfect, in the middle of the old town.
5-night business trip
Verified Expedia guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I love this small, clean and friendly hotel in downtown Cartagena. Better than a lot of "boutique hotels" that are pricy and noisy. Staff is very friendly and you feel like you are at home
sylvia, 2-night trip
Verified Expedia guest review

6/10 Good

It is a small room, the lights does not work correctly, but it is OK to know the city
4-night trip with friends
Verified Expedia guest review

2/10 Poor

this place does not fit the definition of a Hotel -it is an hold trash house with bunch of boxes called rooms. Do not Book and if you made a mistake - do yourself a favor and cancel your booking. Absolute trash room you will feel that someone put you in a dirty box. Bed sheets, towels old and dirty. Internet crap does not even work. Very difficult to find this hotel and staff demand more money if your friend visit you for a beer.
3-night trip
Verified CheapTickets guest review

8/10 Very Good

Carlos Humberto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very unclean.
Unclean. Used towels and toilet paper visible when we arrived. Bad experience with management.
Romina, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The location is fabulous right in the heart of the old Cartagena. The staff were friendly and helped us in every way.
2-night trip
Verified Expedia guest review

8/10 Very Good

Quaint little place
Descent place, stayed one night with friends. Great access point for touring walled-city. We were able to come and go several times during the day. Stored our luggage at the front until the room was ready. AC rooms are a plus!
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

One night
Not bad for one night, small room, bathroom so so.
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

The place has a good location. Unfortunately the room conditions are not good. There are no windows on rooms.
Richard, 3-night trip
Verified Expedia guest review

2/10 Poor

Expedia false advertising, request hotel cost back
Terrible hotel! No Save (just a box), no shelves in room nor bathroom, no garbage can, no night stand, no phone, no WiFi in room, torn off bed sheets, air-condition isn't working, wait few minutes to get hot water running, 1 broken bed with separated bedhead, and 2nd bed just frame with mattress (no bed), no refrigerator, no cups
Sam, 7-night trip
Verified Expedia guest review

4/10 Fair

To busy
Too busy . Lots of car traffic noisy the staff at the hotel was very nice and accommodating if you like busy and a lot of noise this is the hotel for you.
1-night trip
Verified Expedia guest review

6/10 Good

No windows. A bit boxy. No hot water. No bad overall. Great location. Nsnsndndndkkdksksjsnsndbxbsbajqkkabsnsnsndndnsnnsnsnd
2-night trip
Verified Expedia guest review

6/10 Good

Great location in walled city of Cartegena
Our room the first two nights was dreadful, extremely small and we had no hot water. However when we requested a bigger room this was quite nic and the water very hot! So make sure you ask to change rooms!
judith, 2-night trip
Verified Expedia guest review

6/10 Good

Very centric. A 2 stars hotel. But deserves a 3.5
Very small room. Nice breakfast. Walking distance from a beach
4-night trip
Verified Expedia guest review

6/10 Good

You get what you paid for
Ok hotel near everything you need to visit in Cartagena. The staff willing to help you and go the extra mile for you. The location is unbeatable because in less than 10 minutes you can access the most visited places. This is a motel not a hotel because the amenities are basic and the rooms are dated. If you are looking for comfort this is not the place for you.
Verified Expedia guest review

4/10 Fair

Love the location in the middle of the old city.
The pictures made the room look bigger. The staff are nice and breakfast is nice. So glad the air conditioning worked. Sink nearly fell off, and there were barely enough blankets. Would look for another hotel in the old city next time.
Verified Orbitz guest review

10/10 Exceptional

Nice hotel excellent staff
This hotel is so good clean owners were really nice and friendly close to everything around the old city i highly recommended
Verified Orbitz guest review

6/10 Good

Good location. Very noisy
hotel was good. Great location in central Cartagena. We had the room in the front - at the reception and would hear very clearly all night people coming in and out, chatting, etc. Ask for a room in the back.
Verified Expedia guest review

10/10 Exceptional

Perfect place
Was a small but comfortable hotel. Breakfast was excellent. Hotel was in perfect place. For the price everything was super nice. Would go again.
Verified Expedia guest review

10/10 Exceptional

Nice
Excellent! !!!nice hotel in a good area, very colonial hotel,
Verified Hotels.com guest review

2/10 Poor

Its a low budget hotel
You get what you pay for. The price was fantastic. Just what we were looking for.
Verified Expedia guest review