Location is great, air conditioner was a bit of a challenge to get it to the right temperature. The bathroom was outdated
Claudia
Claudia、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 2 月 11 日
Bungalows, palapa roofs, food, gardens, pool, view of the Mayan observatory, sunshine, warmth. What’s not to like.
Eugenia
Eugenia、1 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 2 月 8 日
This is the only place to stay for a visit to Chichen Itza. They have a five minute shuttle to the archaeological site and will even sell you a ticket before you go so you don’t have to wait in line. Plus it’s a really nice Hacienda style hotel
James
James、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022 年 1 月 30 日
Gabriel
Gabriel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 1 月 10 日
The place was very unique; we loved the old buildings, beautiful gardens and "old world" atmosphere.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 1 月 10 日
Environment and landscapes
Fernando
Fernando、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 1 月 3 日
Impresionante hotel y el servicio extraordinario
El hotel nos sorprendió muchísimo. Espacioso, tranquilo. Todo su personal super cordial y atentos a ayudarnos en todo lo que necesitamos durante los días que estuvimos con ellos. Muy recomendado para descansar, relajar y conocer las extraordinarias bellezas de la zona de Chichen Itza
Maria
Maria、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 1 月 2 日
It's a beautiful place and we enjoyed our stay. For the price, it would be nice to have better amenities in the rooms, and overall the service was very friendly but oddly sparse. That said, we'd recommend it.
Edward
Edward、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 1 月 1 日
Eco resort next to Chichén itza. Best place to stay in town. Not much else around.
Fabian
Fabian、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 12 月 29 日
Me gusto el lugar, es hermoso.
Luce un poco viejo o pasado de moda el amueblado y la comida no es muy buena
MARIA GRACIELA
MARIA GRACIELA、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2021 年 12 月 16 日
Nice...but!
There is no internet or TV in the rooms and this is told to you at check in with no sympathy or empathy.
Alfonso and Alex in the restaurant were amazing, and so was Sergio the bellman. Nice place to stay when you visit Chichen Itza but be prepared to DISCONNECT.
The staff have daily meetings in the middle of the reception area, which is awkward for guests. They should find another place...
SHANNON
SHANNON、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 11 月 22 日
A 2 star hotel at best
Definitely not a 5 star hotel. At best a 2 star.
Everything is old, in bad shape and outdated from the 90s.
Way overpriced for the service
Olivier
Olivier、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 11 月 20 日
Beautiful and relaxing.
Such a beautiful place. So relaxing. An awesome staff. Can’t wait to return.
Allen
Allen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 11 月 18 日
Great Place to Stay at Chichen Itza
The Lodge was an absolute find! We found the staff very friendly, the restaurant very good, and the room very clean. The property was gorgeous. We could tell the hotel was just reopening post Covid, but we were so pleased we extended 2 nights. You can see parts of Chichen Itza from the lobby. We would come back
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 10 月 11 日
Staff was great hotel was in decline, could be Covid.
Sofia
Sofia、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 26 日
Excelent service,
BLANCA E
BLANCA E、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 17 日
If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 12 日
Cadre sublime
Un cadre sublime pour des prestations haut de gamme. L'accueil était parfait, tout comme le service tout au long du séjour. Seule la restauration n'était pas au niveau, même si cela restait correct. En résumé, un excellent séjour aux portes de chtchen Itzá (l'entrée privée est cependant fermée). À recommander sans hésiter.
Sébastien
Sébastien、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 5 日
Espectacular
宿泊されたお客様
2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 8 月 4 日
This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 7 月 2 日
Beautiful setting, no private access to the ruins currently due to covid
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 6 月 29 日
** A must on your vacation list **
I have no words to thanks the beautiful staff at the lodge Chichen Itza. I arrived late and they were waiting for us. They even called us to ensure everything was ok! My family enjoyed every sigle day. This paradise is a place where you go disconnect and reset as a person. My two teens girls and my 5 year old boy had a hard 1st day since wifi is limited but im glad for it because it brought us together as a family. The ruins are the most beautifully thing I've seen (after my wife).
But this review is to thanks the beautiful staff. From the front desk to the restaurant to the house keeping personnel. Joaquin thank you for your courteous attention, you made us feel like family. Alex and Francisco two gentlemen at the restaurant always there, day and night working with a smile. Luis and Salomon made a smood check in and check out and answer any question we had. Valerio the bartender always had the beer cold and a good conversation. Genoveva put her gentle touch every day she cleaned our room, always with a smile. Segio and Juan muchas gracias!
The hotel opened up about 5 months ago due to covid and its been maintained in spectacularly! My message to all the travelers is to please treat the staff as you would like to be treated. The day we left they all said bye to my family and wished us safe travels. To my Mexican people I humbly ask that you guys take care of our people as they are a national treasure!!!
宿泊されたお客様
5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2021 年 6 月 28 日
The property is stunning - historical construction with a beautiful setting in the middle of the jungle! The staff was great - very accommodating and did their best to make us comfortable. The property itself was on the upswing - I imagine it was closed for some time due to COVID. The pools were beautiful and the bungalows were clean. The meals and drinks were very reasonably priced and delicious.