Our stay was good... the staff is really good and helpful...
宿泊されたお客様
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2015年12月29日
Nice Stay
This is a very good hotel , All staff were helpful and polite. We could not fault anything and would highly recommend it. Nice hotel, good size family room, good breakfast for families
VISHAL
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2015年6月14日
FAIR HOTEL
I WAS REALLY SATISFIED STAYING IN THIS HOTEL. BUT PLEASE ARRANGE TO CHANGE THE METHODOLOGY FOR PAYMENT FOR ROOM SERVICE FOODING AS IT SHOULD BE CHARGED DURING CHECKING OUT AND DO NOT CAUSE DISCOMFORT BY EVERY TIME ASKING FOR EACH TIME ROOM SERVICE FOODING.
Mrinal
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2014年5月31日
PATHETIC ROOMS AND OVERLY PRICED FOOD AND BREAKFAS
THE HOTEL WAS BOOKED ON EXPEDIA AND CHARGED TO CARD WITHOUT ANY PRIOR INFO INSTEAD OF A GUARANTEE AND ROOMS GIVEN INITIALLY WERE LOUSY AND DIRTY AND WORSE THEN EVEN DORMS AND ON DISCUSSION AND ARGUEMENTS IT WAS CHANGED TO BETTER ROOMS HOWEVER THE FOOD WAS EXPENSIVE WITH NO TASTE AND BREAKFAST EXORBITANTLY CHARGED AND EVEN KID OF 5 YRS CHARGED EVEN WITHOUT EXTRA BED AND RACK RATES WERE LOWER THAN OFFERED BY EXPEDIA.IT WAS DISGUSTING EXPERIENCE EXCEPT SOME ACTION BY ITS GM MR ARORA TO OFFER NEW ROOMS THAT WERE GOOD
CHETAN
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2013年6月14日
Can improve
TV was fuzzy. Fan did not work and had to be replaced. Bed was squeaky with springs and not a restful sleep. Restaurant was good with a good view. . For a guest to pay to use the swimming pool was absurd. An overpriced hotel for the service.
krishna
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2012年10月8日
East bourne - Not worth the price
1) The rooms there are very small and no view from the window, nearly half of the rooms the window opens in the common area where all the people pass by so you can't open it. and there is no open space 2) The bathrooms are small, no bath tubs and the hot water not available for 24 hrs. 3) The food is too costly just think a plate of idli costing Rs . 235 + Tax, the resort is at a location where you can't find anything else to eat. 4) The cab is provided once in a day to reach the mall but the pick up from the mall is at 8pm which is too early. Over all not worth for the price and please do confirm if the booking is being informed to hotel as in my case the hotel was not informed and i could check in only after sending them the booking receipt on email, i was lucky as the hotel had 1 room left on that day. i would in no case book that hotel again.
Rahul
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2012年6月26日
Bad experience
Horrified to know superior room had no windows and false air conditioning unit hanging. Very bad experience
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2012年6月8日
A very relaxing place and staff are well trained
pretty good!
SK
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2012年5月30日
Cheerful!
East Bourne Resort is a little away from town but a very good family destination. Its has an extremely cheerful atmosphere. The beautiful garden & the lovely flowers in the middle of the resort is a treat and washes away any deficiencies the Hotel may have. some updradation/renovation is definitely required. On the whole a pleasant stay.
Vinod Pande
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2012年5月25日
Pathetic Stay and Zero value for money
Extremely Horrible. Beds and mattress are in bad shape, no outlet for toilet air with the result room stinks, very expensive stay, dinner expensive @750 INR per plate per person. You have to call multiple times to avail service. Staff for managing movement / vehicle parking are a confused lot. Broke my car handbrake and did not have the courtesy to even ask if they can do something about it. Front desk struggled to figure out if an expedia guest booking was available for me. Zero value for money. I got the impression that they were interested in making me a hotel member. Will not recommend wasting hard earned money at this hotel. Better check in at either a cheap hotel for a bed or good five star with almost same rates but better service.
Pankaj
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2012年5月20日
Style without substance
I had booked two Super Deluxe rooms for two nights. I share the bitter experience:-
1. Poor correspondence. Despite several emails (attaching all the emails, invoices and vouchers from Hotels.com) the hotel dint confirm my booking. All throughout the journey I was under tension.
2. Hotel lobby looks good and the garden had beautiful flowers.
3. Wrong category of rooms allocated.
4. Issues with the Super Deluxe Rooms - My room had various issues. Patches of wallpapers stuck and also peeled off at various places. The walls were stained and wet. Bathrooms light not working. The controls for both showers were broken. Door frames broken and cracked walls. Gaps in the main door enabled people standing outside to hear our conversations. The fan/airconditioner controls were not working (during summer). Bad furniture quality. Toiletries and dental kit not provided.
5. Pathetic Service - I immediately asked for change of room. However, I was told that rooms were not ready and I will be shifted to new rooms as soon as I arrive after visiting the mall road. 6. Finally after a bitter argument with the staff, manager, etc. I was allocated another rooms, which weren’t cleaned after the erstwhile occupants left. Noise due to work going on right outside our room. Ruined my family’s mood and we were mentally throughout our stay.
7. Multiple issues in the hotel. Please abstain from staying in this hotel. Photographs posted on tripadvisor.com.
Darshit
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2012年3月31日
East Bourne
Excellent hotel to stay in Shimla with good facilites ........
I personaly recommend this hotel to every one
宿泊されたお客様
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2011年12月14日
The east Bourne hotel in shimla
Hotel is beautiful .rooms r huge n clean , but the staff's there are very rude ... Managers on duty don't come to the phone n they react very very slow to needs ... I will never ever wan to stay thr again cus of the service the said thing the hotel is so beautiful but the staffs r just not bothered , I had 3 rooms thr n we bought a pizza bak , they told me thr's no food allowed from outside , come on it was just a pizza , n we had to wait Like 20 mins for a taxi .... Futhermore it's not worth the price ....