Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Beach - 4 min walk
Crococun Zoo - 4 min drive
Ojo de Agua Beach - 6 min drive
Puerto Morelos Town Square - 6 min drive
Petempich Bay - 14 min drive
Getting around
Cancun Intl. Airport (CUN) - 23 min drive
Tulum Intl. Airport (TQO) - 120 min drive
Cozumel Intl. Airport (CZM) - 25.3 miles/40.8 km
Restaurants
Market Cafe - 16 min walk
The Kitchen Table - 9 min walk
Bordeaux Restaurant - 1 min walk
Sports Bar - 5 min walk
Sensai - 4 min drive
About this property
Dreams Riviera Cancun Resort & Spa - All Inclusive
At Dreams Riviera Cancun Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Puerto Morelos Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Bordeaux, one of 9 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a nightclub, and a rooftop terrace. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
9 restaurants
6 bars/lounges
2 beach bars
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Babysitting (surcharge)
Grocery/convenience store
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Archery
Kayaking
Parasailing
Sailing
Boat tours
Personal watercraft (motorized)
Scuba diving
Snorkeling
Water skiing
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Conference center (8342 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2009
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Health club
3 outdoor pools
Full-service spa
Nightclub
Spa tub
Sauna
Massage/treatment rooms
Steam room
Waterslide
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
IPod docking station
DVD player
37-inch plasma TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Freshen up
Jetted bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive
Frequently asked questions
Does Dreams Riviera Cancun Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Riviera Cancun Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Riviera Cancun Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and sailing. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Dreams Riviera Cancun Resort & Spa - All Inclusive also has 2 beach bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Dreams Riviera Cancun Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring French cuisine.
Does Dreams Riviera Cancun Resort & Spa - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Dreams Riviera Cancun Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Dreams Riviera Cancun Resort & Spa - All Inclusive like?
Dreams Riviera Cancun Resort & Spa - All Inclusive is located on the waterfront, a short 4-minute walk from Arrecife de Puerto Morelos National Park and 4 minutes' walk from Puerto Morelos Beach. Travelers say this property is in a good location.
Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Nov 21, 2024
Lloyd
Lloyd, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Becky
Becky, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
I liked everything about this resort it was fun and the staff was very welcoming! The only thing I disliked is that I couldn’t get one day back because I didn’t make it that Thursday the 19 of September 2024 I made it Friday the 20th of September 2024. Overall my experience there was amazing
Thomas
Thomas, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Loved it!!!’
Samantha N
Samantha N, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 23, 2024
Rashed
Rashed, 6-night trip
Verified Expedia guest review
4/10 Fair
Sep 22, 2024
First time at an all inclusive, room service the food was always cold. Food was okay in the restaurants. Entertainment staff always late and very sarcastic
Sanjay
Sanjay, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Very nice with lots of activities to do
Franklin
Franklin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
We loved the customer service, ever member of staff was so dedicated and it really livened the entire experience.
Liana
Liana, 7-night family trip
Verified Expedia guest review
6/10 Good
Sep 21, 2024
annette
annette, 3-night trip
Verified Expedia guest review
4/10 Fair
Sep 21, 2024
Nice rooms and plunge pool
Room service was ok but food was terrible.
Inconsistent room upkeep.
Food was tasteless and lacking a lot of flavor.
.
Would not stay here again, they failed miserably
Kathleen
Kathleen, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Kimberly
Kimberly, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Perfect
Tesharri
Tesharri, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
We had a great time at this location! It was my husband’s first time traveling outside of the United State and he was very impressed. This vacation really opened his mind to traveling more and i could not be more grateful to the amazing staff at this resort for such a relaxing experience. Everything was clean, the rooms were wonderful, the pool was refreshing and the service was impeccable. We really enjoyed booking one of the “proffered” rooms because they came with so many perks that I didn’t even know about! The tub on the balcony with an ocean view was just amazing to relax in and the room service was very timely. I arranged excursions with expedia but the hotel also had staff ready to make arrangements at a drop of a hat. It was such a beautiful place and we are counting down the days till we can go back :)
Shooshanig
Shooshanig, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
Nicole
Nicole, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
Pros: Different areas of the property are all in walking distance.
- lots of staff present and available
- friendly staff
Cons: improve activity variations
- thoroughness in communication
-
Nestie
Nestie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Diana Rosalis
Diana Rosalis, 7-night trip
Verified Expedia guest review
8/10 Very Good
Sep 15, 2024
Maryrose
Maryrose, 5-night trip
Verified Expedia guest review
8/10 Very Good
Sep 14, 2024
The staff at Dreams Riviera Cancun really stand out as what makes this resort truly special. So helpful, so courteous, but they still let their personalities shine through so interacting with each employee is memorable. We had an amazing time in large part because of the truly lovely and hard working employees.
Joseph
Joseph, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Cajones en la habitación hubieran sido super
Mariana
Mariana, 7-night family trip
Verified Expedia guest review
6/10 Good
Sep 11, 2024
Es muy pobre la limpieza y muy descuidada la propiedad , 3 de los cuartos que rente se inundaron de agua en mi estancia y nunca llegaron los de mantenimiento
Luis
Luis, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Amazing resort! The staff were all friendly and attentive. I definitely come back, it is one of the best resorts I’ve been to. The food was also delicious and the place was overall clean.
HILDA
HILDA, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
Angelene
Angelene, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
What I did not like, the smell of stagnant still water when you entered the massage area. What I did like the staff was amazing. I would come back again and again the food was great. You could work on the drinks. They were weak overall I give the full experience, a seven out of 10.
Matthew
Matthew, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
The staff was super friendly, the pools and grounds were clean.
The food at the restaurants were delicious and better than a few of ehe all included that we have stayed at.
The beaches are better in the hotel zone (bigger waves, and less seaweed), but they are out early and cleaning the beach.
We walked down the beach and it is drastically cleaner than the unkept properties in the area.
For a $6 tax you can use the non-powered water sports (kayak, paddle board, Hobie boat).
We would certainly stay here again.