This was the worst hotel we encountered I would rate at Minus 5 - for the price $32US in the worst area
We do not know why it was listed on Hotels.com
Staff did not speak English and facilities were abysmal
We acutally checked out within minutes and took taxi to Old Quarters and booked a 4 Star hotel for $50US with excellent breakfast and room and surrounding amenities
Please remove this hotel from your websute's search engine
We are going to ask for refund from the Hotels.com
The Heritage Hotel is mixed up with the elegant L'Heritage Hotel in Old District