We checked in late and just wanted to get to bed. Our room was the last one available that night. After a lengthy check-in, we got up to our room to find that the shades would not go up or down. The thermostat had no reality to what the actual temperature in the room was. The tub did not drain and had stains on the bottom. The lightning was complicated and even with all of them, mine was insufficient. We did not complain as it was now one in the morning and just wanted our sleep, knowing there was no other room to get. When I spoke to the front desk the next morning, the girl was immature, cried and could not do anything to compensate us and or deal with the situation.
Jeffrey
Jeffrey、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Nice clean hotel! Perfect for a 2 night stay
Kamisha
Kamisha、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 11 日
Analyn
Analyn、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 11 日
Hotel was very clean and staff was cery friendly, breakfast could be stepped up a little
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 6 日
Staff was friendly and hotel was very clean
Matthew
Matthew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Robert
Robert、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 27 日
An over nighter , passing through VA
It was great & convenient for me being near the highway . Everything was great , the only down part was the comforter in my room was stained , optics it when I went to pull the covers back. They did come & bring me a new comforter
Juanita
Juanita、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 24 日
William
William、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 19 日
Dirty Room
Dirty room- dirt and spill stains on floor- hair and fingernail clippings on bathroom floor. Trashcan had not been emptied and no towels. The front desk ladies were very apologetic and tried to be helpful. No other rooms available and it was late when we checked in or we would have searched elsewhere for a room.
Called Hotels.com for help and only received a small refund and not in real money. The hotel supervisor said she couldn’t help since we booked 3rd party- just some Hilton Rewards points. All in all a waste of money. Booked here because they had the highest rating.
Caroline
Caroline、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 13 日
Izabella Christine
Izabella Christine、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 9 日
Southern Comfort
No hassle check in and check out
Sharon
Sharon、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 8 日
Barbara
Barbara、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 21 日
Okay
The place was amazing near a lot to stores. I just wish that they had a microwave in the room and more breakfast options
Lourdes
Lourdes、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 20 日
Close to stores and restaurants
Quiet and good rest
Lourdes
Lourdes、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 20 日
Thanks for Late Check-in
I’d driven long distance from Florida and super-appreciated easy late check-in at 1:30 am. Everything was fine except floor was sticky/dirty. I could also have done without the blaring cacophony of multiple TV morning programs when I went down to breakfast.
Gary
Gary、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 19 日
Quiet rest
Very quiet..prefer heavier comforter..room was great
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宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 17 日
Dawn
Dawn、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 11 日
Jordan
Jordan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 10 日
Tonia
Tonia、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
Great experience and I would recommend it to anyone.
Tuwayne
Tuwayne、3 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 6 日
Melissa
Melissa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 6 日
Won’t stay again
Will never stay at another Tru if this one represents all. Management and front desk need to learn good customer service. Got to room - had no TV service - was told by front desk that she was not an electrician and after waiting for maintenance to come for 45 minutes was then told that they were off for the night so, we would have to go without a tv until the next day. We understand things happen, a simple apology would have gone a long way.