Customer service was poor and not helpful during my stay. I requested to swap my computer chair because it could not be adjusted the receptionist said she could not do it because the hotel is full. The valet guys were rude and seemed irritated helping me. I complained that the fridge was making loud noises the receptionist’s solution was to unplug. She said that it could not be exchanged and maintenance was not available. I would not recommend this hotel and I am definitely not coming back. I also did a survey for my stay and no one bothers to reach out to me with my concerns.
Arlene
Arlene、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月9日
You get what you pay for, and that works for me!!
The place was very nice and wish we had time to use the amenities they offered. Was staying over night after a concert so we were late getting to the hotel and returned after 2 am. So the stay was brief. The room was fantastic , shower had room enough for 2 in it. Large sink area with a lighted mirror. The only weird thing was the toilet was tucked along the wall between the door and the shower, so that was very crowded just by yourself. They had valet parking and the staff was very friendly at LaQuinta, and would book there next time I need a hotel.
Jim
Jim、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月9日
Sal
Sal、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月8日
Vi skulle på hockeymatch och valde detta hotell för priset och att det ingick frukost. Hotellet var relativt nytt så ok, men området kändes lite alls bra. Vi parkerade gratis på gatan men var oroliga att det skulle hänt något med bilen. Kommer inte bo där igen,
Therese
Therese、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月7日
Sehr modern eingerichtet, gutes Frühstück, alles sauber, freundliche Mitarbeitet, Valetparking
Heinrich-Hagen
Heinrich-Hagen、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Wu
Wu、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月6日
Jesse
Jesse、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Dina
Dina、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月3日
Hamel
Hamel、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月3日
David b
David b、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月30日
parking
The room was comfortable and of good size, there was plenty of space..breakfast on the weekend is 1 hour later than during the wk...so if your stay was travel and you have a early flight ???? This issue i did encounter was Hotels.com VS. La Quinta on parking....according to them there is no self parking only valet...if you don't go their way you find yourself in the street...I didn't mind the $20 self as described twice under amenities and again in policy and fees....but no dice with them....they are looking at the website and looking at you like they want you to just disappear ....would I stay again...I'm not sure....
Juanita
Juanita、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
John
John、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
Kent
Kent、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月26日
Great for our needs
Very nicely updated, very clean. Beds very comfortable. Only negative was amount of noise we could hear from room above us. Eco-friendly lighting in room. Bathroom space very nice - lighted mirror. Nice desk workspace in room & "kitchen" space. Decent breakfast included in morning. Valet service was great, we had a $14 voucher, but valet normally costs $20. Safe area, nice outdoor mall with high end shopping / food 5 miles from hotel (Santana Row).
Amy
Amy、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Lisa
Lisa、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
宿泊されたお客様
4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月23日
Breakfast included with everything possible.
carol
carol、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月22日
Nice hotel for the price, valet parking only issue
Friendly staff, good breakfast choices, clean room, fairly quiet. My only issue was paying $20 a day for valet services (you must pay that to park at hotel) and there was very few times the valet was actually working. More times than not the front desk person would escort me to the elevator and take me down to where the car was and I drove it out of the lot myself. On my last day the valet was there but he just brought the car up and did not offer to put our bags in the vehicle, this was a stay of 2 over 60 year old women. I realize that people are short handed but if that is the case do not charge the entire valet parking fee per day. Out of 6 days there the valet brought my car to me 3 times total.
Paula
Paula、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月20日
Nikki
Nikki、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月19日
Service lacking for the cost
The front desk staff were all friendly and helpful. One took several pictures of me reuniting with my 2 sons and niece. However, I only requested my room be cleaned on Day #2 of our stay; and it wasn't. The bed was made and towels replaced. The coffee pot (coffee grounds everywhere; unusable, spills on floor not moped, plastic and coffee cups not replenished.... The front desk apologized and stated that housekeeping was short staffed. No further services were provided to rectify the situation. I got cups, etc from the lobby water/coffee station. And, the refrigerator didn't start to cool until the card key was inserted inside the door. It wasn't until the following morning after check in that the bottled water inside was cold enough to drink. - I was disappointed as I paid full price for 2 rooms. I will probably stay elsewhere on my next visit.
Nikki
Nikki、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月16日
Sound barriers for floors
The people above me from 3am until I left at around 8am, they were banging, pounding, stomping, stomping, stomping, stomping!!!!