Hotel is somewhat updated. Staff was not as courteous as expected. We’ve stayed at other Doubletree by Hilton hotels in the past and the installation as well as the staff have been amazing, not at this hotel. Seems like they were in a hurry to end their shift or just don’t enjoy their job. They advertise the convenience of room service from their onsite restaurant/bistro but no one ever answered the room service extension so we had to go downstairs to order our food. Food was plain and lacked flavor and presentation.
Scarleth
Scarleth、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 26 日
Joy
Joy、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 25 日
Eric
Eric、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Catherine
Catherine、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 9 日
Marc
Marc、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 1 日
For the low price I paid I was happy with the hotel and room. Also, the staff were very nice and I am grateful for the event staff in particular. However, it is not a 4-star hotel. Definitely only a 3-star based on ammenities and condition.
Jeffrey
Jeffrey、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 17 日
NEED DOUBLE CHECK W/ CLEANING
I wish the bedding cover and the bathroom were clean.
Shajuan
Shajuan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 15 日
Hotel was great
Seamus
Seamus、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 14 日
Tasha
Tasha、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 13 日
The Front Lobby and breakfast area had no heat, you needed a heavy jacket just to eat breakfast and by the time you got the food to the table it was already Luke-warm to cold.
James
James、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 8 日
The front desk staff was very helpful. However, when I booked, it was for a certain room and upon check-in was never notified that room was unavailable and given keys to a room that was less than optimal for my wife and I. Would not consider staying again until after construction is completed.
JAMES
JAMES、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 28 日
Under construction; we knew that beforehand. So, it was rather empty. Staff was friendly, upbeat and accommodating. Breakfast is always good, with some made-to-order items. We are glad to see Sabrina when we visit; she is a pleasant addition to our stay.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 28 日
brian
brian、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 27 日
Property is presently under renovation. Given a very recently renovated room. It is very nice. New, comfortable bed. Everything clean and tidy.
Brenda
Brenda、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 21 日
Susan
Susan、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 17 日
Ruanlisa
Ruanlisa、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 16 日
Rocky
Rocky、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 15 日
Edris
Edris、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 14 日
First off Doubletree is my hotel of choice. I booked this room for me and my family. Upon arrival. The whole property looked like it was not even open construction going on everywhere. piles of trash, 6 foot tall out the view of my window. The pool was under construction. That was the whole point of choosing this property was so my daughters could swim. Not happy will not stay here again. Feel like I should at least get a partial refund on the stay.
James
James、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 9 日
The staff at this hotel were very kind, but the hotel, elevator, and rooms were not clean. While getting into bed, we watched a cockroach run across the TV stand/dresser. I had stayed here previously a few years ago and did not have this experience. Disappointed.
Riley
Riley、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 8 日
Scott
Scott、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 8 日
Surprisingly great!
While some of the area was under renovation, it did not affect the quality of our stay. The best part was the unbelievable service we received when checking in. They were super attentive to the needs of my child and tried their best to find some snacks that she could enjoy. The cookies were super delicious and much needed after a long drive. The room was very comfortable and spacious. The area has plenty of options for food. I would definitely recommend this hotel to anyone that is staying in the Richmond area