I hate this hotel. First, I asked the transfer from the airport since I arrive late at night. It costs 25 Euro. However, they forgot me and nobody showed up the at airport. I called the hotel after waiting for 30min. They asked me to wait there without explaining they forgot me. They made me wait more than 1.5 hours midnight to arrange the transport. If I knew they forgot me, I would have taken a taxi to go to the hotel...They didn't apologize and even worse, said to me that my flight number was wrong and this was not true for sure. Second, the room was terrible. There was no window to see outside. It's like a jail. very dark, noisy because of the water pipe runs beside the room. When somebody used water, I heard big noise. I asked several times to change the room, but they didn't change until the forth day. I can't accept this hotel as a 4 star-hotel. Never stay this hotel.