I saw all the bad reviews but thought maybe if i get the lake view room (which was the most expensive), there might be a minimum standard. Unfortunately, i got the room during a busy time in Amsterdam, which meant that it was also extremely overpriced for what it was.
I went in expecting that it would not be great, i get there, the lake view doors don't open because it is badly built, the floors arent clean, black stain on one of the pillow, dust under the bed, shower head is broken, bathroom is not clean, extremely uncomfortable beds. But i expected it to some extent.
What really was the worst was the screaming and fighting of a couple in the next room. It was so extreme. There was no phone to reception to consult, the shouting and door slamming intensifies, so i could not guage if it was safe to leave.I get up to the reception eventually, i am told they are longterm guests and it is habitual... That started at 2am, i got back to bed at 3.30am with an early work start and all the drama, it was v.stressful.
Second night, it was quiet and i thought "fantastic, a little bit of rest, after such a bad first night". At 4 am, the fire alarm went off, and it went off again at 5 am.
I had to be up at 630 for work.
Terrible overall experience in terms of a place for rest. I got no rest at all, staff were willing to move me to a smaller room the first night, but not willing to refund the differece but wanted to charge the difference to move me to another room in the main hotel