4/10 (まあまあ)
2025 年 4 月 28 日
Very Poor
Had 2 rooms booked for my daughter’s birthday this weekend. Arrived after 3 pm on Saturday and was told the rooms weren’t ready despite the check in time being 3. Hotel was an absolute mess, food everywhere, smashed glass outside where the kids were running around and general untidy mess. Yes there was a big group in but there should have been extra staff to accommodate. Finally got to check in at around 4:15. Room was decent size so no complaints there. Headed down for dinner at around 6 to be told that the restaurant is only open for breakfast so we would have to sit in the bar. Food was poor, ordered for the street food selection and was all just Itsu packet food heated up. Only item they had from the kids menu of 6 selections was fish fingers. This was at 6 on a Saturday night so god knows what happened for the rest of the night although the lack of people in the restaraunt probably should have been an indication. Only saving grace were the staff who were serving on the bar who were all really friendly and apologetic. Definitely won’t be coming back.
Lewis
Lewis、1 泊の家族旅行
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