When visiting Castle Rock, Best Western Plus Castle Rock is a great choice to consider. You can get a workout in at the fitness center or take a dip in the indoor pool. A spa tub and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
69 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
Pets are allowed for an extra charge of USD 40 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Castle Rock
Best Western Inn Castle Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock
Castle Rock Best Western
Best Western Inn Suites of Castle Rock
Best Western Plus Rock Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock Castle Rock
Best Western Plus Castle Rock Hotel Castle Rock
Frequently asked questions
Is there a pool at Best Western Plus Castle Rock?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Best Western Plus Castle Rock?
Yes, pets are welcome. There's a charge of USD 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Castle Rock?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Castle Rock?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Best Western Plus Castle Rock and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Best Western Plus Castle Rock also has a fitness center.
What's the area around Best Western Plus Castle Rock like?
Best Western Plus Castle Rock is a short 9-minute walk from Outlets at Castle Rock and 16 minutes' walk from Metzler Family Open Space.
Best Western Plus Castle Rock Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 14, 2024
Decent Stay
Nice spacious room with good layout.
Only strange thing was- we came back after a day out to grab coats before dinner and the place was surrounded by 4 cop cars. Wasn’t 100% sure if it was safe to go in & yo to room. When I entered- two staff were at check in desk- so I asked what was going on and was given a funny look as if to say- none of your business. I asked again, and what I believe to be the manager (female)- answered rather curtly: They’re handling something for me”.
Just seemed a bit strange to allow me as a paying customer- to feel unsafe by withholding an explanation.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Susanne
Susanne, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Robert M
Robert M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 25, 2024
They steal your money beware!
First of all Susan at check in was very rude. She was demanding an incidentals hold of $50 on a card. I told her that there’s nothing about that on the website I booked it on as well as Im a gold member with Hotels.com and should not have to pay an incidentals hold. She threatened to cancel the reservation if I did not give her a card.
She promised that it was just a temporary hold and would not affect my balance however immediately $50 came out of my checking account. They took two days to give me the $50 back and then this morning 10/25 $50 came out again and overdrafted me again. I’ve called the front desk and the managers not there and they don’t know when she will be in.
On top of that there is a $59 fee for late checkout which I have never heard of at any hotel. And lastly there were people running after midnight at the property and slamming doors and then most of the hot breakfast was cold and crunchy.
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Room was very comfortable and quiet. A first floor room with my elderly pet was great because we did not have to climb stairs (he refuses to get on an elevator). This is the second time I’ve stayed here and I will definitely return.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 16, 2024
Clean. Comfortable. Very Noisy from I 25.
robert
robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Yazan
Yazan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Rafe
Rafe, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Nice, clean, quiet place to stay. Just driving through to get home and stopped here for a night. We’re going to stay 2 nights but decided to stay the extra night in Albuquerque… mistake! It was so much cleaner and peaceful here in Castle Rock! Will definitely stay here again!
Deidra
Deidra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Convenient
Lawrence
Lawrence, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Sungjun
Sungjun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Great area.
Lyal
Lyal, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
Overall good stay
Margaret
Margaret, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Wonderful staff
Great room nice and quiet
Rick
Rick, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Patricia
Patricia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Very pleased with our short stay at Best Western.
Albert
Albert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Clean and Comfortable
Julie
Julie, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Suzeoflarkspur
Suzeoflarkspur, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
Property was older but in good condition. Room was very clean. Breakfast was fantastic and the Breakfast attendant was top notch. Front desk staff during check in was the only negative for the stay which is why I didn't give the stay 5 stars. Not friendly at all she must have been having a bad day.