They said my reservation was canceled and it wasn't so we had to pay full price.
I paid about twice the hotel.com reservation fee. There was no response to the hotel.com subsequent inquiries! It is a fraudulent response. The trip was ruined.
This place is shabby and in poor condition but the staff is great and very helpful and attentive. Shuttle, breakfast and cleanliness is very good this place just needs a remodel and some touch ups. It’s not a dump just in desperate need of some TLC. Great location.
Ryan
Ryan、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 4 日
Rosalie
Rosalie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 27 日
Pio
Pio、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 24 日
janette
janette、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 24 日
janette
janette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 9 日
quincy
quincy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 7 日
La zona en general es tranquila! Es buena ubicación, pero encontré toallas sucias en la bañera!
Jessica
Jessica、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 6 日
For the room price I feel like you get what you pay for. The room itself was clean. The a/c worked well. However, it seems there are A LOT of people staying there paying by the week. The hotel smelled like weed. The breakfast area was dirty and a lot of residences lingering. The parking lot was full of trash. Being this is a national motel chain I think I expected it to be a little cleaner and safer. Felt more like an apartment complex.
Brenna
Brenna、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 5 日
Don't recommend this property
The shuttle drivers were wonderful and the front desk staff were pleasant. However, theocatuon was a bit sketchy and the rooms were in need of a remodel. The furniture was in disrepair and the carpeting was ragged.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 3 日
Close to IAH. Shuttle service. First hotel bathroom I’ve ever stayed in with no mirror??
Raymond
Raymond、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 29 日
Poor Management
When booked a few months ago, I called hotel to confirm Hobby Airport shuttle; upon arrival at airport I called hotel and was told they don’t pickup at Hobby Airport
Had to pay Uber $60
Checkin was fine, desk clerk very pleasant
No phone in room
Mattress & pillows were totally worn out
Fire alarm went off at 12:30 am, no communication or personnel at desk to inform us as to how situation was being handled
No milk for cereal, only toast available for continental breakfast
At checkout I asked about compensation for inconvenience of fire alarm with front desk, young man was unresponsive
I canceled our post cruise reservation due to hotel’s issues & personnel
Dennie E.
Dennie E.、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 29 日
Fire alarm went off and stayed on for over a hour after midnight ,with no explanation.
george
george、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 27 日
Hotel de una noche está bien
Es un hotel para una noche está bien necesita limpieza en algunas partes de la habitación la persona que atiende en las noches es de lo peor 0 servicio al cliente
Bruce
Bruce、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 25 日
No es seguro ni limpio
Hotel con mal olor personas extrañas en los pasillos no es nada seguro llegó la policía 2 veces a revisar habitaciones
Bruce
Bruce、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 21 日
Jessica
Jessica、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 20 日
Not Great
patricia
patricia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 19 日
Joshua
Joshua、1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 17 日
Le camere hanno una moquette vecchia che da cattivo odore, essendo io asmatico ed allergico alle polveri questo ha fatto si che ho dormito pochissimo e male, andrebbe tolta o cambiata. La recepcion non è aperta 24 ore, se hai bisogno in orari notturni c’è un cartello con un numero di telefono da chiamare.