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Luna Palace Hotel and Suites

3.0 star property
Beachfront hotel with outdoor pool, near Cerritos Beach

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Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Exterior
Family Suite, 1 Bedroom | In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
View from room
Welcome to Luna Palace Hotel and Suites, a family-friendly haven in Zona Dorada. Relax by the pool with a swim-up bar or unwind at the garden, where you can connect to WiFi. Previous guests rave about the helpful staff.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Kitchenette
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Kitchenette, Partial Ocean View

View from room

Junior Suite, Kitchenette, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
TV
Separate bedroom
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, No view

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Kitchenette, Ocean View

Studio, Kitchenette, Ocean View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, Kitchenette, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

What's nearby

  • Cerritos Beach - 14 min walk - 1.2 km
  • El Cid Country Club Golf Course - 5 min drive - 3.1 km
  • Galerias Mazatlan - 5 min drive - 3.5 km
  • Mazatlan International Center - 7 min drive - 5.0 km
  • Mazatlán Aquarium - 10 min drive - 6.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬4 min walk
  • ‪Sushi Yoko Restaurant - ‬7 min walk
  • ‪La Catrina Restaurant y Cantina - ‬1 min walk
  • ‪Los Panchos-pueblo Bonito - ‬3 min walk
  • ‪Restaurante Cilantros - ‬6 min walk

About this property

Luna Palace Hotel and Suites

Luna Palace Hotel and Suites is a great choice for your beach stay in Mazatlán, putting you near activities like surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide

What to do

  • On the beach
  • Ecotours nearby
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Smooth flooring in room

Room amenities

Be entertained

  • 29-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites offer free cancellation for a full refund?

Yes, Luna Palace Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luna Palace Hotel and Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Luna Palace Hotel and Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Luna Palace Hotel and Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Luna Palace Hotel and Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Luna Palace Hotel and Suites?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (5-min drive) are both nearby.

What is there to do at Luna Palace Hotel and Suites and nearby?

Have fun with nearby activities such as body boarding and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a fitness center. Luna Palace Hotel and Suites also has a garden.

Are there restaurants at or near Luna Palace Hotel and Suites?

Yes, there's an onsite restaurant.

Does Luna Palace Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.

Does Luna Palace Hotel and Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Luna Palace Hotel and Suites like?

Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.

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Luna Palace Hotel and Suites Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Location
Restaurant
Water
Bathroom
Bar
Family friendly
Accomodation Type

Reviews

10/10

We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
8-night trip

10/10

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
9-night trip

10/10

The location is perfect, the heated pool and beach are great & all the staff are great!
26-night trip

10/10

I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
7-night trip

10/10

Our 4th visit to Lina Palace. We enjoyed the setice and laid back crowd. Our room faced the ocean and the weather was perfect.
2-night trip

10/10

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
6-night trip

10/10

Great view to the beach.
4-night trip

8/10

Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want Quiet is what I an after
14-night trip

10/10

Fantastic!
14-night trip

10/10

Hotel is good very family-friendly
3-night trip

8/10

We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
7-night trip

8/10

We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
6-night trip

10/10

Everything was very nice and the works very helpful
3-night trip

10/10

5 stars
7-night trip

10/10

Great place
1-night trip

10/10

The lady who cleaned my room Noemi was the best. If I’d change one thing they need a real restaurant and bar. It seemed it was always a buffet
28-night trip

10/10

Excellent location Best beach Great rooms
2-night trip

10/10

Very nice resort, with a beautiful pool.
1-night trip

10/10

We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
4-night trip

10/10

Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .
3-night trip

10/10

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
21-night trip

10/10

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
2-night trip

10/10

Excellent
7-night trip

8/10

The hotel is in a great location near very good restaurants. We liked the views. The hotel was good but showing its age. There are a couple of things that they can improve on... - we got 4 small bottles of water to drink when we got there. After a day and bottles not replaced they said we had to ask for replacing and had to go get them. Hmm...no thanks. We got water at the Oxo. - At the end of stay we had to wait for someone to go and check the room and they expected to cut the bracelet that we had to wear during the stay. These are fine but they could send you a message before your last day telling you all the details to be able to checkout. They could even use Whatsapp which they say we could use but when i did with questions about the water there was no response.
11-night trip

10/10

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
6-night trip