The only complaint I had was a light outside my room flashing on and off. Was annoying but overall was very comfortable
Kevan
3 泊の家族旅行
2/10
Terry
1 泊の出張
8/10
Jason
1 泊の家族旅行
10/10
Michael
1 泊旅行
8/10
Ronald
1 泊の出張
10/10
Good hotel. Clean, comfortable, easy (but pricy) parking, walking distance to restaurants, bars and a small mall, solid service (bartenders are fantastic). Front desk staff is hit or miss - some were great, a few were unfriendly bordering on surly.
Todd
3 泊の家族旅行
10/10
GRACE
1 泊の家族旅行
10/10
宿泊されたお客様
2 泊の家族旅行
10/10
tamara
1 泊の家族旅行
10/10
Ceredig
1 泊旅行
10/10
Denise
1 泊旅行
10/10
Kenyontae Chaney
1 泊旅行
8/10
The staff here was very friendly and helpful. I had a problem with the AC in my room and they switched me to a functional room. They also handled crowded check-ins efficiently. I spent time in the bar and the staff was great there too. Lobby was a nice place to chill and wait for family members, and the guitars decorating the lobby as well as featured in the artwork in the rooms honors local heritage. Walking distance to many downtown Kalamazoo highlights. Bed was comfortable. Bedding and pillows could be better, but par for the course at this price point. Pool is small.
Mary
2 泊の家族旅行
10/10
Ehimy
1 泊旅行
10/10
Amanda
1 泊旅行
4/10
Everything is an extra charge (parking and breakfast) building layout is confusing, room was dirty, staff was unhelpful!
Jessica
1 泊旅行
10/10
Cory
1 泊旅行
10/10
Kenyontae
1 泊旅行
6/10
Hotel was nice. Room had several issues including a broken bathroom door, clogged sink and broken tp holder.
Also, I had to call the front desk to have several children removed from the hallway in the middle of the night loitering by the elevator. We have a 7 month old and they were very loud.
Nathan
1 泊の家族旅行
10/10
Carmen
2 泊旅行
10/10
Very pleasant and helpful staff. Convenient location
Andrea
1 泊の家族旅行
10/10
Bradley
1 泊の出張
2/10
Horrible night staff entire hotel smelled like marijuana
Benjamin
2 泊旅行
10/10
Kenneth
1 泊旅行
8/10
Stay went well! Very nice staff and service. Very clean room.