Nice stay, overpriced like every decent hotel on a Saturday night. Staff was nice room was clean, breakfast was good.
Tim
Tim、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 9 月 4 日
William
William、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 9 月 1 日
juan
juan、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 27 日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 8 月 25 日
One thing after another
When we arrived it took us over 15 minutes to find someone to check us in. I called the front desk 5 times and no one answered the phone, nor came to greet and check us in. We had a 91 year old who has significant physical needs. The toilet was so low to the ground she could not get herself up from the toilet. We had to find a portable potty chair so we could stay at the hotel. After asking the hotel said they nothing to help us. We had a 3 night stay booked for a family reunion. The next issue came when we arrived back at the hotel the evening after our first day. There was no room service. We were shocked when we arrived to a bathroom full of dirty towels, unmade beds, and trash still in our cans from the day before. And to top it off our TV remote did not work. After reporting it 3 times to the front desk and being told someone would make sure it was fixed the next day. It never was fixed, and every time we reported it to the front desk, they assured us it would be addressed and fixed. It was just ONE more thing we put on the list, to assure us we would never stay at this hotel again. The last nail in the coffin, was when we tried to check out of our room, we could not find anyone at the front desk to check us out. We left and had to come back after packing our vehicle. We went back to see if someone was there to help us check out. We even had to round up the kitchen help to see if they could locate someone for the front desk. It was a terrible stay☹️
Tammy
Tammy、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 20 日
Patricia
Patricia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 7 日
Yvette
Yvette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 22 日
Rebecca
Rebecca、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 4 日
Aileen
Aileen、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 26 日
mark
mark、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 22 日
The air conditioner was pumping out an overpowering fragrance or was in room as a cover up to something else. Room also seemed damp even with a/c running
Lisa
Lisa、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 14 日
The only downside was the breakfast. They were out of a lot of items, target is right next to this location, not sure why they didn’t get the things needed there, instead of making all their guests going to the counter asking.
Ashley
Ashley、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Had a very nice stay. It was very clean and comfortable. Staff was very friendly and answered all my questions. Good place to stay! Very dog friendly also.
Stephen
Stephen、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 21 日
Bridget
Bridget、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 19 日
Dirty. Dogs everywhere barking constantly. Poor quality, needs to be updated
Michael
Michael、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
Exceptional staff
Gloria
Gloria、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 27 日
Super friendly staff especially the gentleman doing the breakfast. We will definitely stay again
Wendy
Wendy、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 23 日
Rebecca
Rebecca、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 21 日
I liked that I was able to get a reasonably priced room with a Jacuzzi tub.
James
James、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 20 日
Mandy
Mandy、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 6 日
Great hotel
Kathy
Kathy、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 5 日
Tracey
Tracey、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 30 日
Scott
Scott、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 29 日
Beware – Bed Bug Infestation
I recently stayed at Hampton inn Muskegon on 3/22/25 - 3/23/25 and had an extremely unpleasant experience due to a BED BUG INFESTATION. I woke up with multiple bites (see attached photos).
I immediately reported the issue to hotel management, but their response was dismissive and unhelpful once I FINALLY got someone to take my numerous calls. They did not offer a refund, and I was left to deal with the discomfort and potential risk of bringing bed bugs home.
This is completely unacceptable for a hotel that should prioritize cleanliness and guest safety. I had to spend time and money treating the bites and ensuring I didn’t carry the infestation home.
I strongly advise future guests to STAY SOMEWHERE ELSE. I also urge Hilton to take immediate action to resolve this issue and ensure it doesn’t happen to others.
I hope this review serves as a warning and prompts the hotel to take hygiene and guest concerns seriously.