2/10 (不満)
2021年5月7日
Received an email 8 minutes before checking in advising that we could not check in to our apartment until 4:30 pm due to the cleaner not cleaning the apartment until this time.
Naturally being on holiday I was not constantly checking emails so did not see this until I was already at the hotel.
I contacted the company to confirm if a cleaner had been as there was blood on the bedding. The company did not confirm if the apartment had been cleaned and requested I send photographic proof of the blood.
I sent this through and a woman popped by at 5:20pm the following day to deliver clean bedding for me to change the sheets myself and touch the bloody bedding once again...
宿泊されたお客様
4 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ