I booked this resort because it had glowing reviews on social media. Upon arrival I was immediately underwhelmed. It appeared a lot nicer online than in person. Also, the rate they are charging did not match the conditions. Totally overpriced!
It is also painfully obvious that none of the staff wants to be at work, as their attitudes were very unpleasant. We only had pleasant interactions with the concierge, Jameson and a lady in the gift shop; I believe her name is Nicole. They were very nice and helpful. Everyone else acted as if they did not want to be bothered.
The food always came out slow at the restaurant, and the servers there were also unpleasant.
Overall, I can say that I would not return to this resort or would not recommend.
Kaylah
Kaylah、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 28 日
michael
michael、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 27 日
Great staff and beautiful views. Had a relaxing wonderful time.
Rhonda
Rhonda、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 26 日
It is an older property but has the secret benefit of being an all inclusive. My wife and I like the flip flop and shorts vibe versus dressing up. The food will exceed your expectations. Rooms are clean and functional but not over the top.
John
John、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 24 日
Elisabeth
Elisabeth、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 12 日
Nice hotel, great food, friendly staff.
PAGET
PAGET、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 7 日
Austin
Austin、4 泊旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 4 日
Amazing place friendly atmosphere and great views. Sunset cruise was breathtaking
Merinda
Merinda、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 3 日
Ronita
Ronita、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 31 日
Tammy
Tammy、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 28 日
Excellent experience and very good service.Restaurant food was very tasty and selection was excellent.
Rudolph V McComb
Rudolph V McComb、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 23 日
Almitra
Almitra、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 13 日
We absolutely had the best time. Nicole at the gift shop is top notch and comes with many local recommendations.
If anything, it would an added value for the experience to add a screen door the back doors that open beach side.
Ashley
Ashley、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 9 日
Excellent option for scuba divers. The dive shop is on site of the hotel. St Thomas Dive Club
Holly
Holly、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 27 日
The property was nice and quiet. We came the week before thanksgiving ‘24 and it was quiet. Never had to wait for any kind of service. Staff was super friendly. One thing to keep in mind is that this is by no means a luxury resort. You won’t find extravagant water sports straight on their property or multiple bars and restaurants to choose from. They do have daily boat excursions from the property by a 3rd party “Heavenly Days” and a scuba group that is on property, but neither is included in the all inclusive. They do have snorkeling (which we did), they had paddle boards, kayaks, and other activities that we were too busy to do. They are only 15 minutes from Coral World Ocean Park which was a great time, and only 8 minutes from USVI shark diving which was amazing. All in all we were very satisfied with our stay and the food and staff were top notch.
Michael
Michael、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 20 日
We love the customer service at this resort.Melissa and Santana were great people and made our experience amazing. It was our first time at the resort and in Virgin Islands. It was a kid friendly resort and it is has an all inclusive option which made this resort affordable.If you are looking for a resort that is budget friendly and great for the family. This is the resort!
Dominique
Dominique、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 19 日
-Resort is away from things definitely rent a car
- very helpful and friendly staff (lady in the gift shop(missed her name))
-food was very good
-beach needs some work
-mixed feelings on additional tips with every meal/drink
- very safe and welcoming area
- many things to do in and around st Thomas located in the gift shop ( found this out late)
David
David、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 17 日
We love resort in hope to be back one day
Heather
Heather、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 11 月 15 日
PURNELL
PURNELL、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 3 日
Elizabeth
Elizabeth、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 21 日
Staff was great and food was great...rooms need updated but all in all very fun time...I would come back
Adam D
Adam D、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 16 日
Food was exceptional and so was the staff. Very accommodating and pleasant.
Christine R
Christine R、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 14 日
Me & my husband spent our honeymoon at Bolongo Bay & we could not have asked for a better place to stay for our celebration of getting married! The staff were super nice, especially the front desk person Jamison! He was super friendly & always checking in on us to ask how we were doing/how we are liking our stay- he recommended places for us to explore on the island (which we enjoyed all of his recommendations), reserved us taxis to get around from the resort, & just all around a great guy! The food was incredible & we never had a bad meal, which was a plus since we stayed all inclusive! The restaurant workers were super friendly & we always had great service! We really enjoyed the open bar by the pool & of course Rocky the bartender was always fun to talk to! We loved how family oriented this beautiful place was & enjoyed getting to talk to the son, Michael, who made us feel very welcomed & always checked in with us to see how we were doing as well! I also enjoyed getting to see the sweetest resort kitties which also made me feel at home since I own several of my own! We always felt safe & met some amazing people who were staying there as well. We truly enjoyed our stay here & will definitely be back in the future!