The worst hotel I have ever stayed in my life.
It was the worst experience. Reception, cleanliness. The staff's voices are loud, especially in the morning when you can't sleep or enjoy the quiet.
Abdullah
Abdullah、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 18 日
The hotel was dirty and smokey. There were no locks inside our room. The sliding door didnt lock. There was no potable water. The neighborhood was loud abd felt unsafe. Check in staff were rude abd intimidating.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 24 日
宿泊されたお客様
11 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 6 日
MOACIR B DE
MOACIR B DE、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 13 日
Nice staff, easy check in and out, very safe , location is great
Mina
Mina、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 5 日
Ótimo.
Ótimo.
MARTHA
MARTHA、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 9 日
IRENA
IRENA、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 29 日
We were upgraded to a suite. The location is great, 2 min from a mai road with loads of local transport, shops, restaurants, takeaways, art shops, the Nile banks and pharmacies.
One insignificant issue for us was a school opposite the hotel. School drop offs start at 7 am. We are early risers, was not a problem.
Jan
Jan 、8 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 10 月 14 日
This hotel was the perfect location in Zamalek. Just off the main street, walking distance to everything for my needs as my relatives live on the island. Will definitely stay there again.
Karim
Karim、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 5 日
Very nice and quiet
Blanca
Blanca、4 泊旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 5 日
Quiet plece
Blanca
Blanca、4 泊旅行
Travelocity を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 8 月 29 日
Paola
Paola、4 泊旅行
Orbitz を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 7 月 17 日
Good customer service
sahar
sahar、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 7 月 14 日
amiable staff
I stayed 4 nights. Breakfast is provided and I have no complaint about food or restaurant staff. amiable and polite staff, speaks very minimal English. that did not affect the quality of service.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 6 月 25 日
Zamalek Cairo
I was very happy with the location, close to small shops, cafes and restaurants, I liked the neighbourhood, the room was good however the shower was not working properly, so the water was hot, and the bidet was leaking, so in the morning we stepped into a wet bathroom floor, a bit dangerous, but otherwise we liked our stay there.
Ann
Ann、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 6 月 24 日
They need to clean better.
Barnadet
Barnadet、13 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 6 月 17 日
Nice hotel; staff was very helpful. Would definitely stay again.
Edgar
Edgar、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 5 月 13 日
I have arrived late due to delayed flight from US and when I went to check in hotel was told that my reservation was canceled and if I wanted to rent a room I would pay for it again. I have already paid for 3 nights and the won’t let me stay for the remainder of my reservation because I was late checking in. Totally ridiculous and the attitude of the front desk personnel was unacceptable. I was in the middle of the night and I had to look for another hotel with my kids. I called Expedia customer service and the lady tried to call the hotel and of course they didn’t answer her call so she asked me to go back and use my cell phone to speak to front desk and still couldn’t get me a room there for the remaining of my reservation. Will not ever go back or recommend anyone to go there
walaa
walaa、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 4 月 22 日
This is the second time I have stayed at the New Star Hotel Zamalek. This hotel remains excellent value for money: the staff were friendly, the room was clean, nothing leaked in the bathroom, the hot water was hot, everything worked, and a standard Egyptian breakfast was included with the room rate. As a solo female traveller, I felt safe in the neighbourhood and in the hotel. The other thing I like about this hotel is the location. At the northern end of Zamelek, it's close to the east and west banks of the Nile for travel by Uber, but in a quiet neighbourhood. Will be back for sure!