For an upscale hotel/casino I was not impressed with the service or the price. Almost $300 on a week night and arriving at 5pm tired and ready for a shower and nap only to be told our room wouldn't be ready for at least another hour even tho check in is at 3p. No offer to discount our stay or upgrade us to an available room. We sat on the floor of their lobby with all of our bags for almost an hr and a half for a room. At which time I requested a first responders discount and they denied it. Our room has garage left in the restroom and the Keurig had old used pods in it. The only options for dining were poor. The Hard Rock Cafe was over priced and the food was subpar. Ordered a specialty cocktail that was supposed to come with a keepsake glass, never got it. Over all would not stay at the hotel again even if it was only 3 minutes from our event.
Tiffany
Tiffany、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 13 日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 9 日
Maria
Maria、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 31 日
Paulette
Paulette、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 26 日
Maria
Maria、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 2 日
Kristina
Kristina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 27 日
Azima
Azima、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 23 日
Ronald
Ronald、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 22 日
Christina
Christina、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 21 日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 20 日
Nice facilities but cigarette smoke can smelled ev
Smoking allowed in casino area, can be smelled everywhere.
Greg
Greg、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 20 日
1 night stay
Hotel room was fantastic when we eventually got it! Paid $460 for 1 night due to attending a gig. When we went to check in at 3.15pm they told us there were no rooms ready yet. Really unacceptable when you've paid such a lot of money. No compensation like drinks vouchers were offered, staff were really unaccommodating and quite rude. Went back at about 4.30 and they were fobbing us off again until I asked for compensation and a room magically became available. The room was a large king with a really nice bathroom. Great venue for the gig we went to.
Deborah
Deborah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 17 日
Enjoyable Weekend
First time here...weekend getaway. We enjoyed our trip. The buffet line was ridiculous...we waited one hour to get seated. There was one line to pay and a separate line to get a table...that process stunk. The smoke in the casino wasn't great either...I wonder if they have a filtration system. But the staff were all very nice, the room was very clean and modern, elevators were fast, the property was clean as a whole. They had two pop up bars on the casino floor, but each was only staffed with one bartender and the lines were long!! All in all it was enjoyable and we'll be back.
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 17 日
Understaffed
Not enough staff to accommodate crowd that caused long lines and wait times so long.
Marie
Marie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 12 日
Christine
Christine、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Vivian
Vivian、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
The location we ho every year birthdays and anniversary
connie
connie、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 8 日
Serena Front desk was amazing checking me in and helping me get other items to my room
And my cousins room thank you for your Amazing customer service and giving us an amazing experience Serena !!!!
Anabel
Anabel、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 7 日
this is the second time I’ve stayed there. This is a fun place. Lots of food options good gambling lotta fun.
Mark
Mark、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 5 日
You have to make Reservations for EVERY Restaurant..they say you don’t…but you have to wait 30-45 minutes for a table otherwise !, that’s Terrible if you here for a show .