6/10
I was appreciative of the hotel being pet friendly and FREE parking--thank you.
Breakfast for my two grandchildren was satisfactory--making young people happy first thing in the morning is a plus and yours received a big thumbs-up from both of them.
My double room was spacious--loved that!
Disappointment: (1) was the trash around grounds from uncaring customers, but they shouldn't be left after one day. (2) I clean up after my pet but all but one of the four waste cans were completely full and overflowing. It was sickening to lift the lid to attempt to squeeze my waste bag in. (3) your lobby sitting area is planted in the center of the dining room area and upon entering after a long 5 hour car trip I attempted to place my grandkids, luggage, and pet to sit on the couch and chairs and was immediately alerted to exit the area because of the pet due to the couches close proximity to the dining tables and chairs. That was so disconcerting because we were all exhausted and I had to stand in line with dog in hand and wait for two in front of me to be served.
I told the desk associate that I was simply trying to sit my family because we were so tired and he apologized for having to remove me from the sitting area but he was simply following a policy. Which I concurred with, but my God, what a silly arrangement of a lobby area that should accommodate weary travelers while the check process takes place.
Vanda
2 泊の家族旅行