I just want to say, this may be one of the worst experiences I’ve had at hotels, and I have stayed at many. I thought it would be nice to do a short getaway with my kids, and it has instead become a train wreck. One of the main reasons we booked this hotel, was the photos of the pool and hot tub. When we arrived we found out that the hot tub is broken. On our way to the room, the smells in the elevator and the hallways were atrocious. There are things leaking out of the ceiling in the hallways, and random buckets sitting there to catch the leaks. We get into our room and it is like an ice box. It was set to 60°. When we turned it up, we learned the reason it was set so low, is that obviously things are not properly insulated, so the humidity in the room became intolerable at warmer temperatures (and by warmer I mean at just 64 degrees). Our blankets, pillows, carpet were all quite damp due to that. So we basically slept in a wet icebox. The Internet is useless, I have had to use the hotspot data from my phone to make anything work, including the TV. I tried calling down to the front desk to ask about the Internet, and the phones don’t work. I walked down to ask about the internet, and was told that they have no issues with the Internet, and there’s nothing that he can do about it.I wrote the hotel about the issues and never received a response from them either.
