Last night of trip . Had a room upgrade . Room was lovely, great style . Nice hotel quiet and in a great location . Friendly staff.
Melissa
Melissa、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 2 月 18 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 26 日
Very friendly and attentive personnel. I had to cancel 1 night and they were so helpful and accepted to refund me the night.
The Pho in the restaurant was delicious.
In general i enjoyed my stay. Bed was comfortable and the hotel is in the old quarter. Easy to walk by foot.
Marco
Marco、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 10 月 17 日
SOONNAM
SOONNAM、4 泊の友人との旅行
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2/10 (不満)
2024 年 9 月 10 日
Do not book! The hotel looks NOTHING like the pictures. It’s in a back alley, the furnishings are all fake plastic and cheap building materials. The room itself was quite dirty (mold in bathroom, stained sheets, tv falling off the wall etc) and the locks on the doors felt loose. We left within hours of checking in - the hotel promised a refund and said to contact Expedia. They then refused to process a refund. Do not book!
Alysha
Alysha、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 9 月 9 日
Jérémie
Jérémie、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 8 月 22 日
Excellent service.
Jérémie
Jérémie、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 6 月 19 日
Emma
Emma、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 6 月 1 日
The pictures look nice but don’t lets it fool you. Small alley. Small room. Didn’t look nice and somehow look catchy. I won’t come back for sure.
nhung
nhung、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 5 月 27 日
Staff are friendly however I wouldn't book excursions with them as they are overpriced and don't follow the full itinerary. Bedsheets and towels are clean but there are ants on the floor.
Close walk to the old quarters.
Naomi
Naomi、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 5 月 18 日
Not a good choice
I asked for a quiet room and special Spa Treatment for my wife.
She got a very noisy room even 10pm at night and nobody offered her any Spa Treatment!
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 4 月 20 日
Dicht bij alle bezienswaardigheden, het personeel was behulpzaam en mijn kamer werd elke dag schoongemaakt.
Touria
Touria、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 4 月 2 日
Nigel
Nigel、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 3 月 22 日
Hotel was in central location, good service and friendly staff
Deepak
Deepak、4 泊旅行
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4/10 (まあまあ)
2024 年 3 月 22 日
Disappointed
It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 3 月 11 日
LINNETTE
LINNETTE、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 3 月 11 日
Celine
Celine、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 2 月 25 日
Ewald
Ewald、4 泊旅行
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4/10 (まあまあ)
2024 年 2 月 15 日
The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.
Michael
Michael、1 泊の友人との旅行
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2/10 (不満)
2024 年 1 月 28 日
Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.
KAREN
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 1 月 4 日
We had one night at the hotel and thank God that it was only one night.
Hotel is located in an alley and feels more like a dodgy hostel/motel than an actual hotel. When we checked in, we were seated in their restaurant area, where multiple employees were sleeping on the seats (in the restaurant).
It is nowhere near a four star hotel - room was dirty (!!!) We found plenty of black hair in the bed and the towels were dirty. Comfort is extremely low and the bed is hard as a rock. Breakfast we skipped as everything else was so unclean.
One single plus in the location in the old quarter. Everything else was unacceptable.
I would not recommend this hotel to anyone visiting Hanoi.
Morten Valdemar
Morten Valdemar、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023 年 11 月 18 日
Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.