The employees are great, always trying to serve and help. The location was also great, near the St. Mark’s Square and walkable to many places. The problem is the hotel is very old and needs repairs. When we arrived, there was another guest complaining that the air conditioning in his room didn’t work. We arrived early, so we left our baggage’s there. When we came back in the late in the afternoon, the room was ready. Everything was ok, but somebody forgot to check the toilet. First time we tried to use it, it didn’t work. An employee tried to fix it, but couldn’t and couldn’t get the new pieces at that hour. They put us in another room, but it was little, the carpets were on their last breath, the bathroom was very little, including the toilet, and I had to ask for a sheet and for blankets (the blankets I didn’t get because it was late, so it was said to me). The front desk has limited hours. After 9:00, if you need something, you have to go to another hotel of the same owners to ask for it.
