Older facilities but well maintained. Service was very slow in Starbucks, Gelato shop and pizza shop. Very courteous check in staff. Room carpeting was worn and had several stains. Bed pillows were very odd. They appeared fluffy but flattened with use. Conveniently located to Universal and several restaurants.
Lori
Lori、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月8日
Sophia
Sophia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月8日
Steven
Steven、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月8日
Robyn
Robyn、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月7日
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月6日
Crystal
Crystal、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月6日
Pior Hilton que já fiquei
Não respeitaram o aviso na porta de não perturbe. Pessoal de limpeza, bateram na porta as 08:30am, avisei para não perturbar. Abriram a porta do quarto as 09:30am, mesmo com o aviso de não perturbe. O check-out seria as 11:00am.
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月6日
Robert
Robert、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
Sha-Ron
Sha-Ron、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月3日
Amazing location beds a bit tough
GREAT location. 20 minute walk to CityWalk. Shorter talk to Universal Grounds/Other resorts (where you could easily hop on park to park transit).
I loved the location and the hotel. Also appreciated that the restaurant had plenty of plant based options.
My only negative are the beds which I found to be a bit hard. Especially after a long achy day at the parks.
Morgan
Morgan、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Ashley
Ashley、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年3月1日
Excellent location but subpar staff and service
Great location but dated room and unhelpful staff. Had constant issues with front desk to include disrespectful interactions. Persistent parking issues the front desk kept deflecting with excuses instead of solutions. The pizza burger to go restaurant had subpar and disrespectful service as well. The only positive this place has going for it is the proximity to Universal and the very helpful Universal desk personnel in the lobby.
Christopher
Christopher、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月26日
Nice hotel but has parking fee.
It’s an older property but seemed fairly clean. The room was big and the beds were comfy. Several good restaurants adjacent to the property. There was a fridge and coffee maker but no microwave which was disappointing as I use hot packs for my back. The $33/night parking fee was also a surprise and we were there for 4 nights. I feel that was excessive and I’ve stayed at many other Disney area resorts with free parking. Just won’t stay here again. Too bad.
Susan
Susan、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月26日
Poor attitude
Front desk person was rude and disrespectful. I don’t need attitude at 2am. I was already tired.