We actually booked at another hotel but when we got there we were not happy so we booked with Hilton Doubletree. Our stay was perfect.
Caroline
2 泊旅行
10/10
Brittany
1 泊旅行
8/10
George
3 泊旅行
10/10
The hotel was in walking distance (less than a mile) of the Universal Parks, which was great!
Rebbie
3 泊の家族旅行
10/10
Everything was great. Staff was friendly and professional.
Maria
2 泊の家族旅行
10/10
The room was clean and quiet. Beds were comfy and staff was friendly
Richard
2 泊の家族旅行
8/10
Gabriel
2 泊旅行
10/10
Stephanie
2 泊旅行
4/10
Everything about the room was wonderful, we just didn't get to check in until 5:20 on a saturday. Unacceptable
Darin
1 泊旅行
6/10
Long line to register. Lobby was not very clean and there were leaks in the roof. we never had housekeeping come and clean our room even though I called two times and was told they'd be coming. some electrical outlets didn't work. I have stayed at a lot of Hilton properties and loved them but I was very disappointed in this one
Frank
2 泊旅行
4/10
We waited over an hour for our room, which was not ready upon arrival. We were there for one night and had plans for that evening, needless to say they were ruined. Luckily we were able ( just barely) to make our show time. This was unacceptable and no compensation was offered to us. We felt as though we did not matter.
Mirian
1 泊旅行
10/10
Bernice
2 泊の家族旅行
8/10
Andrew B
3 泊旅行
10/10
Good location to Universial Studios. It was clean, and staffs were friendly. They gave cookies
Seung Hee
3 泊旅行
2/10
This was probably the worst stay I’ve ever had at a hotel. We were laying in bed and the vent next to our face started gurgling and shooting poop out. When I called front desk she didn’t even apologize and told us to stay in the room until maintenance could arrive. I had to call the manager to get us a new room. Then we ordered room service. That took twice as much time as we were told, then the food came and they forgot our drinks and brought the wrong food order. We couldn’t get in touch with anyone to fix it and finally just went to bed. Poor service all the way around.