Pool was a joke!
When calling down to the front desk to request additional towels… clerk told us to go find a housekeeping cart from our floor.
Stacy
2 泊の家族旅行
10/10
Robert R
2 泊旅行
4/10
Horrible service beginning with checkin. The front desk guy was unfriendly.Didnt get any room service until night 3. The one time they did clean the room they left one bed un maid.There was also no pool towels asked the front desk and she stated they were in the dryer and would be done in 15 minutes.After over hour we went back to the front desk and still no pool towels.There was also a random man who knocked on our door and asked if we were checking out on day 3 of our 5 night stay. We later found out he was apart of the housekeeping staff.
Ebony
5 泊の家族旅行
10/10
Amanda
2 泊の出張
10/10
Keisha
1 泊旅行
10/10
Gretchen
1 泊の家族旅行
6/10
The stay was good, however, their (wifi/ internet) system was not working properly. The kids were not able to stream nor play their games on the hotel TV; This made the visit less enjoyable!!
Tammy
2 泊の家族旅行
10/10
Melanie
1 泊の家族旅行
10/10
Tityanna
3 泊旅行
8/10
Phalkun
5 泊の出張
8/10
Breakfast was great.
Our bathroom door would not latch, it needs to be replaced.
missy
2 泊旅行
8/10
Very nice looking, large gym, was pool area. Snack beverage pantry was very picked over. Check in gal was not very helpful but check out gal was very courteous. We were on freeway side and that's all we heard all night. It eventually became white noise. Room was very spacious and clean and pleasant looking.
Lorrie
1 泊の恋人との旅行
8/10
The staff are all very friendly and the facility is clean, but pretty basic. We had a pleasant experience.
Rhoda
1 泊の家族旅行
8/10
Toni
2 泊旅行
10/10
Lynn
1 泊旅行
10/10
Very friendly staff and good service!
Monica
7 泊の家族旅行
10/10
I have stayed here several times. I choose it for location, cleanliness and a great breakfast. It is quiet and the property well cared for. The front desk team is friendly and helpful. Look forward to my next stay!
Paula
1 泊旅行
10/10
Very friendly staff!
Monica
4 泊の家族旅行
10/10
Amazing staff, quiet location
RILLA
1 泊旅行
10/10
Staff was friendly. Room was clean. We only stayed one night but it worked for us just fine.
Gary
1 泊の友人との旅行
2/10
I booked through Expedia. Got there and the clerk said there were no rooms available so she didn’t know why Expedia allowed the room to be booked. Come to find out she actually checked me in lied to Expedia and said I had stayed those nights and kept the payment but because Expedia were the ones who booked me somewhere else knew I was not a guest there.
K
3 泊旅行
10/10
Tonia
1 泊旅行
8/10
Simple, understated, & clean hotel. It had all the basic necessities. Staff were friendly and helpful.
It would have been nice to have coffee available in the lobby throughout the day and some simple breakfast options available earlier on the weekend mornings b/c we had to be out the door by 6:30 am for our event.
Amy
3 泊の家族旅行
2/10
Chris
1 泊旅行
6/10
Checking in with Sharon was terrible! She is the first point of contact which set off our experience. She was rude & condescending which turned off us wanting to continue our stay. If I hadnt selected the non-fundable option, we would have changed hotels! The rest of the staff was very friendly & helpful. The continental breakfast was great, but unfortunately didnt meet our needs for time. We were there for a swim meet for 3 days and 2 of the days breakfast started later at 7a and we missed out due to having to be at the pool at that time. We selected this hotel for the breakfast option. We enjoy stays with the Fairfield chain but unfortunately our experience with Sharon will not have us returning to this location.